International Journal of Business and Social Science Vol. 2 No. 17 www.ijbssnet.com Customer Service Effects on Customer Satisfaction and Customer Loyalty: A Field Research in Shopping Centers in Izmir City - Turkey Dr. Emel Kursunluoglu Yasar University‚ Foreign Trade and Marketing Department Selçuk Yaşar Kampüsü Üniversite Cad. Ağaçlı Yol No: 35- 37 Bornova-Izmir/Turkey E-mail: emel.kursunluoglu@yasar.edu.tr‚ Phone: +90 232 411 53 28 Abstract The purpose of this study is to analyze the
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By Felicia Jin ABC^2‚ Make-A-Wish and Chinese clubs sold Valentine grams and treats Feb. 9-13‚ bringing the “sweets to sweeties” and funding for good causes. The gifts were purchased during the week and distributed to classes today. ABC^2 (Academically Better Children’s Club) held a bake sale for the first time in the Main Hall and will be donating their proceeds to the St. Jude’s Hospital. “It’s hard to say how much money we’re trying to raise because it’s our first time‚ but we’re hoping for a
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In the article Find the coaching in criticism‚ Heen and Stone propose that the main reason why it can be difficult receiving feedback from others stems from the “tension between two core human needs—the need to learn and grow‚ and the need to be accepted just the way you are” (2‚ Heen and Stone). That is to say‚ although one might see the importance of bettering oneself through taking in criticism‚ it risks offsetting the balance of staying true to one’s beliefs and values. Like many others‚ I face
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Aldous (2014) on the other hand emphasizes effective coaching practices for youth athletes as best achieved where a coach first realizes the main goal of youth sport as different from elite sport. This is influenced by the fact that youth sports primary goal is development while elite sport is winning. While it is true that winning happens in youth sports‚ it serves as a product of the right development and thus should not be emphasized. In an instance where a youth sports coach focuses on winning
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Nursing as a Discipline: It’s Interrelationship with Philosophy‚ Science and Ethics Raymund Christopher R. dela Pena Saint Louis University The discipline of nursing is concerned with how nurses interact with people in relation to their health and within their total environment. Nursing at its core is caring for people within their health experience. The effective nurse is able to think critically‚ feel deeply‚ communicate clearly‚ interact meaningfully‚ assume responsibility‚ exhibit
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returns on your coaching efforts are maximized when you focus on the root cause itself. The diagram below provides an example of how different components can actually impact a particular development area: Sample Root Cause Analysis of an Employee’s Difficulty in Managing Projects Coaching Plan Template Coaching plans serve two purposes: they create a foundation for consistent coaching efforts across the development cycle‚ and they ensure that the manager’s coaching activities are
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Chapter 1 Introducing Life Coaching In This Chapter Knowing why coaching works Meeting your inner coach Coming to terms with change Working out your current life priorities eople talk lots of hokum about life coaching. Life coaching television programmes‚ magazines‚ and newspaper columns range in quality from the powerful and inspirational through to the downright misleading and dangerous. True life coaching isn’t about some guru telling you how you should live. Yes‚ you may be tempted to
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LEADERSHIP COACHING DEVELOPMENT PLAN A practical experience assessment By OLANIRAN OLUGBENGA JIDE 1 ABSTRACT This assessment paper digs deep into the dynamics of peer coaching (PC) in developing leadership and managerial competency. It relates my experience and performance as a participant in the peer coaching scheme set up under the managerial effectiveness course unit of Curtin university school of business. In this PC process‚ I was a peer coach to Simpson and I acted both as a coach and
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n the midst of the escalating disasters‚ América gives birth to Socorro‚ a daughter‚ whom she suspects might be blind. But the couple has no money to see the doctor. Delaney stalks Cándido back to their shack. He carries a gun‚ but doesn’t intend to kill Cándido with it. Meanwhile‚ America tells Cándido about the night when she was raped‚ as she suspects that the baby’s blindness was caused by venereal disease transmitted by the rapist. Just as she is telling him this‚ Delaney finds their shack and
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The dispersal of discipline in the UK via Anti-Social Behaviour legislation In recent years the Criminal Justice System has argued to reduce the prison population by incorporating punishment in the community through use of anti-social behaviour legislation (Gibbs‚ 2009). Behaviour once not suitable for criminalisation has been dubbed anti-social that may cause ‘harassment‚ alarm or distress’ (Home Office‚ 2003) which requires a form of punitive focus to prohibit risk to society‚ however the definition
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