Introduction 2 Five Performance Objectives 3 Implement and Support Process 5 Evaluating Model 6 Conclusion 7 Reference 8 Introduction “Operation strategy concerns the pattern of strategic decisions and actions which set the role‚ objectives and activities of the operation.” It refers to the process to set mission and goals‚ make specific decisions for achieve specific objectives; and the procedure to design and formulate the strategy of operations. Operation strategy is one part of the organizational
Premium Management Strategic management Strategic planning
SMM109 Operations Management Part B: Individual Assignment Application and Evaluation of the Five Operations Management Objectives by Shakila a/p Munisamy (u0958470) Table of Contents 1.0 Introduction 4 1.1 Organisational Structure 4 1.2 Market Segments 4 1.3 Process Flow 6 2.0 Critical Analysis of LSW based on the 5 performance objectives 7 2.1 Internal and External Customers 7 2.2 Client Expectations 8 2.3 Different Expectations of Public and Corporate Clients 9
Premium SWOT analysis Marketing Management
Operations management is an area of management concerned with overseeing‚ designing‚ and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed‚ and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials‚ labor‚ and energy) into
Premium Management Good Customer
FINANCIAL MANAGEMENT The main objectives of financial management are:- 1. Profit maximization : The main objective of financial management is profit maximization. The finance manager tries to earn maximum profits for the company in the short-term and the long-term. He cannot guarantee profits in the long term because of business uncertainties. However‚ a company can earn maximum profits even in the long-term‚ if:- i. The Finance manager takes proper financial decisions. ii. He uses the finance
Premium Bank Economics Financial markets
promotion of ideas‚ goods and services through mass media such as newspapers‚ magazines‚ television or radio by an identified sponsor". Set Advertising Objectives An advertising objective is a specific communication task to be achieved with a specific target audience during a specified period of time. Advertising objectives fall into five main categories: (a) To inform - e.g. tell customers about a new product (b) To persuade - e.g. encourage customers to switch to a different brand (c)
Premium Advertising Brand
his operation so that it drives the long-term strategy of the hotel 4.0 How five performance objectives might have internal benefits? 6 4.1 Quality 6 4.11 Quality increases dependability 6 4.12 Quality reduces cost 6 4.2 Speed 7 4.3 Dependability 7 4.31Dependability saves money 8 4.4 Flexibility 8 4.41 Flexibility saves resources 8 4.42 Flexibility increase speed of response 9 5.0 Conclusion 9 6.0 References 10 1.0Executive Summary There are four operation objectives
Premium Hotel Management Customer
Introduction to Knowledge Management Copyright © 2008 ASEAN Foundation Jl Sam Ratulangi No. 2‚ Menteng Jakarta 10350 Indonesia Tel Nos.: (62 21) 3192 4833‚ 3192 4828 Email: secretariat@aseanfoundation.org Website: www.aseanfoundation.org All rights reserved. Permission is necessary to reprint or reproduce any part of this book for commercial purposes‚ but permission is granted to reprint material for instructional and research purposes and other free publications. Please acknowledge source including
Premium Knowledge management
ROLE AND OBJECTIVES OF OPERATIONS Key questions • What role and contribution should the operations function play in achieving strategic success? • What are the performance objectives of operations and what are the internal and external benefits which derive from excelling in each of them? Topics covered • The role of the operations function in the organization’s strategic plans. • How the contribution of the operations function to the organization’s competitiveness can be assessed. • The meaning
Premium Strategic planning Management Externality
Environment as an Operations Objective The purpose of this assignment is to consider the Environment as an Operations Objective. The article proposes an idea of how organizations should consider five objectives versus four‚ which is the more traditional approach to operations management. It is suggested that the fifth objective be an Environmental objective‚ adding to the four key performance objectives of cost‚ quality‚ time‚ and service. Importance of the Environmental Objective Why is the environmental
Premium Environmentalism Environment Natural environment
1. OPERATIONS PERFORMANCE OBJECTIVES In accordance with Slack‚ Chambers and Johnston‚ performance objectives is a generic set of performance and indicators that can be used to set the objectives or judge the performance of any type of operation. In this context‚ there are five key most objectives that can or will be used to help improve the operations of a service industry (Dental health care as stated earlier). a) Quality Quality can be defined in so many ways. In simpler terms we will describe
Premium Value theory Dentistry Price