After looking over the customer service model I would use what I thought I would want to receive as a customer calling in for help. You have a preconceived notion as to what your customer service call would be like. For instance if I had a customer call I would like to greet them warmly and get right to the point as to what the problem is and what I am prepared to do in order to help them. A customer expects professionalism but they also expect understanding and dedication to their issue‚ so being
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Differentiate among the major types of economic systems. The roles that individuals‚ businesses‚ and government play in allocating a society resources depend on the society’s economic systems‚ the basic set of rules for allocating resources to satisfy its citizen’s needs. Economic systems are generally categorized in three major types as free market systems‚ planned systems and mixed economy. The free market means that economic decisions are taken by private individuals and firms. Everything
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to punish the offender. The criminal justice system is made up of three components law enforcement‚ courts‚ and corrections. These three components work together to apprehend criminals‚ determine whether or not he or she are guilty‚ and if guilty to punish them for their criminal actions. Law enforcement is the first component of the criminal justice system. They are the first people to come in contact with the suspect in the criminal justice system. Law enforcement can be broken down into local
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there is a model that can be used to identify the strategy‚ profitability‚ and power of particular companies. This model is called the five forces model. This gives an analysis of companies for competing and personal uses. The five forces model consists of two major parts. The first part of the model consists of rivalry among existing firms‚ threat of new entrants‚ and threat of substitute products. This part measures how much actual and potential competition there is. The second major part is between
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Machine Organization Components of the System Unit The Machine Cycle 1. Retrieve the next instruction from memory (as indicated by the program counter) and then increment the program counter. Execute Fetch 2. Decode the bit pattern in the instruction register. Decode 3. Perform the instruction required by the instruction in the instruction register Basic Organization of Microcomputers CPU CU INPUT OUTPUT REGISTER FILE MEMORY ALU CPU Central Processing Unit The
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Five Forces Model for Competition Analysis Porter ’s five forces analysis is a framework for industry analysis and business strategy development. Three of Porter ’s five forces refer to competition from external sources: threat of substitute products‚ the threat of established rivals‚ and the threat of new entrants. The remainders are internal threats: the bargaining power of suppliers and the bargaining power of customers. This analysis is based on the Structure-Conduct-Performance paradigm in
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Porter’s Five Forces Model Analysis Pharmaceutical Industry The Threat of New Entrants: Low-to-moderate threat of new entrants due to some barriers that are difficult to overcome. The high research and development costs for new drugs increase the barrier to entry and the government policies restrict and regulate the medicine market. The Bargaining Power of Buyers: Low-to-moderate bargaining power of buyers because the main customers of pharmaceutical industry are hospitals‚ health care organisations
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Chapter 1 Outlook 1. Explain the five parts of an information system‚ 2. Distinguish application software from system software‚ 3. Distinguish four types of computers‚ 4. Explain computer connectivity. 1.1 Introduction: People who use microcomputers are called “end users”. Today: • Microcomputers are common tools in all areas of life. Writers write‚ artists draw‚ engineers and scientists calculate – all on microcomputers. • With the aid of computers‚ new forms of learning
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Betty Neuman ’s Systems Model [pic] "Health is a condition in which all parts and subparts are in harmony with the whole of the client.” BIOGRAPHY 1924 - Born in Lowell‚ a village in Washington County‚ Ohio‚ United States‚ along the Muskingum River 1947 - Obtained her Registered Nurse Diploma from the Peoples Hospital School of Nursing‚ in Akron Ohio. After that‚ she went to California where she worked in a hospital as a staff nurse‚ and eventually became the head nurse. She also explored
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Five Forces Model Rivalry Among Firms: Currently in the fast food industry‚ there is intense competition for growth in the market. The market growth is rising because of the convenience factor and busy consumers not having enough time to cook a meal. The restaurant industry is also growing rapidly due to opportunities in other global markets. In McDonald’s case‚ they actually have a competitive advantage because they have already entered many different countries and are succeeding in these countries
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