1. How do you conduct yourself as a ‘professional’‚ not just generally but with specific reference to ‘professionalism’ within the HR function? What improvements could you make? The term professional‚ like many words and concepts has many different dimensions and the meaning of which has changed over time. One definition might be getting paid to complete a specific set of specialised tasks. Another might be an uncompromising commitment to performing at the highest level at all times. Yet another
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eResearch: the open access repository of the research output of Queen Margaret University‚ Edinburgh This is an author-formatted version of document published as: McGuire‚ D.‚ Garavan‚ T.N.‚ Saha‚ S. & O’Donnell‚ D. (2006): “The impact of individual values on human resource decision-making by line managers”‚ International Journal of Manpower‚ Vol. 27‚ No. 3‚ p. 251 – 273. Accessed from: http://eresearch.qmu.ac.uk/265/ Repository Use Policy The full-text may be used and/or reproduced‚ and
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CONTENTS Sr. No | Title | Page. No | | EXECUTIVE SUMMARY | 2 | 1 | Industry | 3 | | 1.1 Overview of Industry 1.2 | 3 | | 1.2 Different types of services offered by BPO | 4 | | 1.3 Top players of Industry | 8 | | | | 2 | Overview of project | 9 | | 2.1. Literature review | 9 | | 2.2. Background of the study | 15 | | 2.3. Objective | 17 | | 2.4. Research Methodology | 17 |
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THE DETERMINANTS OF THE NUMBER OF HR STAFF IN ORGANISATIONS: THEORY AND EMPIRICAL EVIDENCE JOS VAN OMMEREN CHRIS BREWSTER Cranfield School of Management Cranfield Bedford MK43 0AL UK E-mail: J.Van_Ommeren@cranfield.ac.uk. Tel: + 44 (0) 1234-751122; Fax: + 44 (0) 1234 751276. April 1999 ABSTRACT The current paper develops a range of hypotheses about the determinants of the human resources staff ratios in organisations and tests them using empirical survey data from European organisations
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ISSN 0976 – 6510(Online) Volume 2‚ Number 1‚ Dec - Jan (2011)‚ © IAEME ISSN 0976 – 6502(Print)‚ ISSN 0976 – 6510(Online) Volume 2‚ Number 1‚ Dec - Jan (2011)‚ pp. 01-14 ©IAEM © IAEME‚ http://www.iaeme.com/ijm.html IJM E CHALLENGES FOR HR MANAGERS IN INDIAN BPO INDUSTRY WITH RESPECT TO ATTRITION Hema Gulati Asst.Professor Department of Management DAV Institute of Management Faridabad‚ Haryana-121001 E-Mail: gulati_hema@yahoo.com Dr.Sunita Bishnoi Assoc.Professor Department
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However‚ they achieve both efficiency and high levels of service at the same time. This is possible because part of the Sacrificial HR Strategy is the deliberate‚ frequent replacement of employees in order to provide enthusiastic‚ motivated customer service at low cost to the organization. The paper describes a multiple-case analysis of four call centers and the Sacrificial HR Strategy they used. The contingencies leading to the appearance of this strategy are discussed. 2 Introduction The opposing
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There is a number of reasons why we‚ as an HR team‚ collect different types of data. One of them is meeting legal requirements. In order to satisfy legal obligations we collect such information as contractual arrangements‚ employees’ duties‚ privileges‚ salaries‚ working hours‚ vacation accruals‚ bonuses‚ as well as documents relating to health and safety. The Russian Labor Inspection can check any data regarding individual employees and it is important for the organization to timely provide accurate
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HR Policies & Employment Legislation Why policies are important Policies serve several important functions: * Communicate values and expectations for how things are done at your organization * Keep the organization in compliance with legislation and provide protection against employment claims * Document and implement best practices appropriate to the organization * Support consistent treatment of staff‚ fairness and transparency * Help management to make decisions that
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Zoey Abbott A0000140 4DEP The CIPD introduced the HR Professional Map in 2009‚ which set out the new foundations for professional competency in HR and the criteria for new and revised CIPD qualifications. The map highlights 10 professional areas at four different levels and the eight key behaviours HR professionals need to operate. The HR Profession Map sets out the following eight behaviours: 1. Decisive thinker. Able to analyse information quickly and use it to make robust decisions. 2
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resources and learning and development (HR/L&D) within an organisation and the environmental context. By the end of this unit the learner will have developed their understanding of how HR activities support an organisation’s strategy and assist the achievement of business objectives and how these are shaped by internal and external factors. This unit is suitable for persons who: are aspiring to‚ or embarking on‚ a career in HR/L&D are working in the field of HR/L&D in a support role and wish to
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