David P Norton . • Included with this full-text Harvard Business Review article: 1 Article Summary The Idea in Brief—the core idea The Idea in Practice—putting the idea to work 2 Using the Balanced Scorecard as a Strategic Management System 14 Further Reading A list of related materials‚ with annotations to guide further exploration of the article’s ideas and applications Reprint R0707M This document is authorized for use only in Strategy‚ MBA (B) by Olaf Groth at Hult International
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Case 14-1: Solution to Global Oil a. Strengths and weaknesses of BSC Strengths of the BSC include: • 1. Helped articulate the new strategy M&R adopted to become a destination stop. • 2. Helped train managers to become more general managers‚ not narrow functional managers. • 3. Focuses managers more externally. • 4. Blends own-unit and divisional performance to reduce free-rider problems of divisional performance measures only. • 5. Links business
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Chapter 15 Operations Scheduling Planning and DISCUSSION QUESTIONS 1. Over the past several years‚ many corporations have experienced reductions in the workforce of sufficient size to receive attention in the media. Restructuring charges reflected in the annual reports to stockholders are often in the order of magnitude of $100‚000 per employee. If business is expected to recover within a year‚ the company would usually be better off to keep these employees on the payroll
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* Spiritual Revival * Starting in the 900s‚ monasteries help bring about a spiritual revival * Reformers help restore and expand Church power * Some Church officials marry even though the Church objects * Some officials practice simony—selling religious offices * Kings use lay investiture to appoint bishops * Reformers believe only the Church should appoint bishops Reform and Church Organization * Starting in the 1100s‚ popes reorganize the Church like a kingdom
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FDR REPORT CARD Compassion| A|I gave FDR this grade because he was always compassionate with the people. Though he favored frugality‚ he believed that money‚ rather that humanity‚ was expandable. He was always concerned on helping the “forgotten” man. Fearlessness|A|I gave FDR this grade because he was never afraid. To be a president you must be fearless and not be put down by any of his oppressors. In FDRs inauguration speech he said‚ “Let me assert my firm belief that the only thing we
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Chapter 14 Lesson 2: Adventure and Profit Red ◼ Questions ◼ Why was Prince Henry of Portugal nicknamed “The Navigator”? Henry founded a center for the improvement of shipbuilding‚ navigation‚ and map making; organized and financed voyages down the African continent. Henry did a very good job of educating others about exploration. ◼ What technological improvements made exploration by sea possible in the late 1400s? New navigation instruments (crossstaff‚ compass‚ and astrolabe)
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uric acid salts that are precipitated down to the renal pelvis What are the symptoms of cystitis? Inflammation‚ fever‚ increased urgency and frequency to urinate What are the symptoms of Bright’s disease? Back pain‚ vomiting and fever 13-14) Name two causes for Incontinence. Pregnancy and emotional disorders 15) How does dialysis therapy work? It is a process that removes metabolic waste from the blood 16) What is surrounded by the Bowman’s capsule? Glomerulus 17) What organ is
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Chapter 7 1) How does the scene with Moira in the past contrast to the narrator’s present existence? Offred’s flashback to her time student times with Moira highlights a direct comparison to the amount of freedom she had. Not only under others but also in time as well as having the choice of many options including clothes and behavior. It is also clear that both Offred and Moira had not a care in the world‚ there was no worries about being caught with a cigarette or not doing their work. Whereas
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Describe the quality efforts that have been applied to your organizational unit (including any ISO or QS certification programs) and assess the effectiveness of these efforts using Deming ’s 14 points. To accomplish this‚ you should carefully analyze your organizational unit in regard to each of Deming ’s 14 points‚ examining each point individually and noting what your organizational unit is doing in response to each of these points. Based on your analysis‚ develop a plan to address any shortcomings
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Exodus 1-14‚ Story of Moses As the title of Exodus suggests‚ this book is about a mass departure from Egypt. This is a story of transition‚ of being freed from slavery and reminded of God’s powers. The purpose of Exodus is to tell the story of how God led the people of Israel out of bondage and into freedom‚ but also about the development of God’s relationship with his people‚ of being saved by God in order to worship God. Exodus begins in Egypt where the new Pharaoh feels that the people of Israel
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