and I think you’ll understand why.” He said‚ “Herb‚ I finally got it. Your making work fun‚ and home is work.” (Herb Kelleher 2013) SWA was formed in 1971‚ to serve the inner cities within Texas but by 1998‚ it had 24‚000 employees and 2‚500 flights per day. The business was growing fast and the company worked hard at developing and maintaining a culture that it still emphasizes and instills today; flexibility‚ family orientation‚ and fun. Southwest airlines philosophy is about the people. It
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Chapter – 3 ALTIMETER Principle of operation: A simple altimeter consists of a thin corrugated metal capsule which is partially evacuated‚ sealed and prevented from collapsing completely by means of a leaf spring. In some cases complete collapsing is prevented by its own rigidity. The capsule is mounted inside a case. The case is fed with static pressure from aircraft static tube/ vent. As the aircraft climbs the static pressure in the case decreases allowing the spring to
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cartage‚ and miscellaneous charges for meals‚ drinks‚ and accessories. These are not needed but sometimes are needed on certain longer flights. They provide an extra income that may just keep a transcontinental flight from losing money. However there are several cost drivers that could break the airline and cause a large loss of income. A few are; excess flight attendants‚ excess fuel not needed‚ over weight cargo‚ competition from under cut rates‚ and decreased maintenance intervals. These are
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teaching for a long time‚ I feel like doing the same thing probably in an old fashioned way. I’m almost sure there is a better‚ more exciting and motivating way of teaching. Nowadays I teach flight attendants‚ pilots and mechanics. They come to our school with different kinds of needs. Pilots and flight attendants need to pass the ICAO test and mechanics need to read the aircraft manuals to accomplish their tasks. Some of them love English‚ others hate it. And‚ what they have in common is
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aircraft Passenger service: sale newspaper‚ snacks for sale‚ sofa drink and alcohol‚ Staff cap pic. Manager cap pic.\ 2 quarter: open multi language training Schedule flight : daily round A (60 hours)+B (500 hours) check Turn around time: 45mins-60mins Marketing: airfares----70% First quarter is focus on domestic flight in
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Singapore airlines was very helpful and empathetic. Using emotional connections instead of blind automatic function she took appropriate action to ensure the comfort and success of the family’s flight. She did an excellent job‚ went through all the correct channels to ensure this success. However during the flight it can be noted that some actions were taken very automatically and without much present thought. Paul Denver was fast asleep when the stewardess woke him up with no apology to deliver champagne
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turbulence. It was so strong; the plane shook harder than I had ever felt it before. “We’re having some air troubles‚ just sit tight‚ everything will be ok.” a flight attendant said‚ panicking into the speakers. The power turned out in the plane. Everything went dark and I remember praying to myself‚ that everything would be OK. The flight stewardess couldn’t have been more wrong. BOOM. My hearing went out; all I heard was a loud ringing. Time felt like it was dragged to a crawl. I remember every
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A Major Event in my life “Thank you for taking Eva airline. This flight from Taiwan to Vancouver is landing now. Please remain seated…” a flight attendant announced. The announcement woke me up from a long sweet dream. Twelve hours earlier‚ I was standing in the Taiwan international airport‚ saying goodbye to all relatives and friends. I was standing at a foreign airport now. My whole new life to become a Canadian started in this unfamiliar city‚ Vancouver. My hometown‚ Taiwan‚ is a small‚ but
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Bessie Coleman Bessie Coleman was the first African American female pilot. Starting off in a racist Texas Bessie worked as a laundress after she dropped out of college. At the age of twenty three she decide to move in in with her brother in Chicago to find a better life. After hearing stories of World War I pilots she had a sudden interest in flying. Due to discrimination Bessie could not go to an aviation school in America‚ so she moved to France to pursue her dreams. After this she came back
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timeliness served as the most important among others. Every single customer of the airline company would expect the flight to be taken off and reached the destination on time. Hence‚ the punctuality of the flight pilot and crews plays an important role in the airlines. It could be difficult to imagine how the airline company could serve well if the pilot and crews were not punctual for all the flights. Besides that‚ the pilot or captain plays an important role on ensuring the safety of all the passengers and
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