How does Southwest Airlines increase the customer’s willingness to buy (customer value)? Southwest airline creates customer value by providing an all around pleasant travel experience for its customers. Its ground and flight crew are extremely accommodating and flights are safe and on time. The fares are inexpensive compared to other hub and spoke airlines‚ which are attractive to business travelers during weak economies as well as to other travelers who would usually drive to locations instead
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Streamlined information System and a leaning staff 2. What is JetBlue’s business model? There business model was to fly one type of plane from one vendor: Airbus A320. They figured this approach enabled the airline to standardize flight operations and maintenance procedures to a degree that resulted in savings. How do its information systems support this business model? Under normal circumstances‚ the lean staff was sufficient to handles all operations and the
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business model to be low-cost embedded down to corporate’s core similarly to the success LCC in the western. For example‚ acquired all new Airbus320-200 fleets‚ targeting on secondary airports‚ one standard seating without reservation‚ and short haul flight within 4 hours that mean higher takeoff frequency per day. For the fuel price concerns (accounted more than 50% of operational expense)‚ AirAsia using dynamic‚ layered-hedge strategy to pay the fuel price in advance before the price increase. Because
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and I think you’ll understand why.” He said‚ “Herb‚ I finally got it. Your making work fun‚ and home is work.” (Herb Kelleher 2013) SWA was formed in 1971‚ to serve the inner cities within Texas but by 1998‚ it had 24‚000 employees and 2‚500 flights per day. The business was growing fast and the company worked hard at developing and maintaining a culture that it still emphasizes and instills today; flexibility‚ family orientation‚ and fun. Southwest airlines philosophy is about the people. It
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every day With a fleet of 153 aircraft‚ we currently fly to over 100 destinations in 66 countries around the world‚ and our network is expanding constantly. Over 1‚000 Emirates flights depart Dubai each week on their way to destinations on six continents. In fact‚ Emirates flights account for nearly 40 per cent of all flight movements in and out of Dubai International Airport. In recent years‚ Emirates has made numerous significant announcements regarding the future of its already state-of-the-art
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Chapter – 3 ALTIMETER Principle of operation: A simple altimeter consists of a thin corrugated metal capsule which is partially evacuated‚ sealed and prevented from collapsing completely by means of a leaf spring. In some cases complete collapsing is prevented by its own rigidity. The capsule is mounted inside a case. The case is fed with static pressure from aircraft static tube/ vent. As the aircraft climbs the static pressure in the case decreases allowing the spring to
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cartage‚ and miscellaneous charges for meals‚ drinks‚ and accessories. These are not needed but sometimes are needed on certain longer flights. They provide an extra income that may just keep a transcontinental flight from losing money. However there are several cost drivers that could break the airline and cause a large loss of income. A few are; excess flight attendants‚ excess fuel not needed‚ over weight cargo‚ competition from under cut rates‚ and decreased maintenance intervals. These are
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teaching for a long time‚ I feel like doing the same thing probably in an old fashioned way. I’m almost sure there is a better‚ more exciting and motivating way of teaching. Nowadays I teach flight attendants‚ pilots and mechanics. They come to our school with different kinds of needs. Pilots and flight attendants need to pass the ICAO test and mechanics need to read the aircraft manuals to accomplish their tasks. Some of them love English‚ others hate it. And‚ what they have in common is
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aircraft Passenger service: sale newspaper‚ snacks for sale‚ sofa drink and alcohol‚ Staff cap pic. Manager cap pic.\ 2 quarter: open multi language training Schedule flight : daily round A (60 hours)+B (500 hours) check Turn around time: 45mins-60mins Marketing: airfares----70% First quarter is focus on domestic flight in
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Singapore airlines was very helpful and empathetic. Using emotional connections instead of blind automatic function she took appropriate action to ensure the comfort and success of the family’s flight. She did an excellent job‚ went through all the correct channels to ensure this success. However during the flight it can be noted that some actions were taken very automatically and without much present thought. Paul Denver was fast asleep when the stewardess woke him up with no apology to deliver champagne
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