Case Study 1: Florida Department of Management Services Name: Fabio M. Cesar Professor: Darcel Ford Course: Business Data Communications (CIS505) Date: 05/05/2013 Security Mechanisms: The network was up and running and it was secure and reliable‚ but the speed was slow and the interface clumsy. The applications around the database were old‚ out of date and were only in batch-mode with fixed-transaction access. The system were complex and when user
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Case Study 1: Florida Department of Management Services‚ Part I Gwendolyn Harris Strayer University CIS 505/ Week 4 Case Study Introduction In the early 1990s‚ the Florida Department of Management Services (DMS) had built up a large information systems network that served state government agencies in 10 regional sites and connected these to the data center in Tallahassee. The network was based on the use of the proprietary Systems Network Architecture (SNA) from IBM and a mainframe
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Chapter 4 Place yourself in the position of general manager of service department. How might formally written job requirements help you manager your work unit? Having a written job description can cut back on confusion‚ can create goals for the work unit and help to Classify and reclassifying positions with in the current work unit. By designing and implementing effective classification by maintaining a written job description I would be able to give my work unit a guideline that they can follow
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Executive Summary The Donor Services Department is an organization that seeks out sponsors to help with the funding of underprivileged families. They must do their best to maintain a constant flow of donors as well as keep track of their work. There are various components that keep this system at bay and it must be kept under control especially since they are planning on expanding. Prior to their expansion‚ the Executive Director of Donor Services‚ Sam Wilson‚ hired a consultant‚ Joanna Reed‚ to
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Case 6: The donor services department 3. Describe the intergroup conflict within the Donor Service Department? The donor service department in a sponsorship agency is concerned about gathering information and structuring work in order to achieve the organization’s goal. In this case‚ the intergroup conflict within the department was due to several factors related to authority‚ culture and communication. The donor service department was organized in a mechanistic structure‚ which means that tasks
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“Evaluating Services by a Customer Service Department” A study on Real Estate and Developer Business in Bangladesh Supervised By: DR. MD. FARUQUE HOSSAIN Faculty of Masters of Business Administration American International University-Bangladesh (AIUB) Submitted By; Debnath‚Pragya Paramita ID- 11-95135-3 Course name: Research Methodology Section: A Date of Submission: 14/10/2012 I. Title
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government would appoint officers to hold public services posts at various levels. The administration of a government agency would be incomplete without financial allocation to pay for all its activities. To finance the agencies‚ a yearly allocation is given based on their financial needs to enable the agencies to carry out activities and responsibilities entrusted to them. At present‚ the agencies established are responsible for providing public services in the field of social (welfare)‚ economy‚ security
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1. What was Joanna Reed’s diagnosis of the situation in the donor services department? After talking with the department head‚ Joanna was able to detect a several problems that the department suffered. First there was a problem with the leadership of the department. One was that the department head Jose‚ was focusing more on community services rather than managing the workplace. Also‚ he was relying on Elena for supervision‚ who lacked leadership skills and had a personality of a follower rather
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1. A233 parts Weekly demand=32‚LT=1 week‚Price=$18/unit‚Ordering cost=$16/unit Demand per year=32x52=1664 *D=demand‚Q=quantity‚Oc=Ordering cost‚P=Price. EOQ=>Ordering cost= Carrying cost=>(D/Q) x Oc=(Q/2) x P x 23%=>1664/Qx16=(Q/2) x 18 x 23%=>114 A) When Q=EOQ=114‚ Ordering cost=1664/114x16=$233.54 Carrying cost=(114/2) x18 x23%=$235.98 Therefore total cost= Ordering cost + Carrying cost=234+236=$469.52 B) When Q= 64‚ Ordering cost = 1664/64x16=$416 Carrying cost
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sectors of the economy‚ and not-for-profit and governmental organizations as well‚ allocate service department costs to “production” or user departments‚ and ultimately to the products and services that they provide. For example‚ hospitals use sophisticated methods for allocating costs of service departments such as Housekeeping‚ Patient Admissions‚ and Medical Records to patient wards and outpatient services‚ and then to individual patients. Historically‚ these allocations were important to hospitals
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