ASSIGNMENT SUBJECT – ENGLISH TOPIC – TELEPHONE COMMUNICATION SUBMITTED TO – SARITHA MISS SUBMITTED BY – ARIF ASHRAF S1 B.COM TAXATION DATE- 1-9-2014 About Telephone Communication Telephone communication is the transmission of information‚ over significant distances using a phone. Telephones are a point-to-point communication scheme whose most basic function is to allow two people separated by large distances to talk to each other. It is one of the most general
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HBS case – Salem Telephone Company Opening In 2000 the Public Service Commission (PSC) was informed by the president of Salem Telephone Company (STC) that a profitable computer service subsidiary would reduce pressure for increases to telephone rates. With approval from the Public Service Commission‚ STC‚ a regulated public utility‚ established Salem Data Services (SDS) in 2001‚ an unregulated public utility to perform data processing for the telephone company and additionally to sell computer
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The Invention of the Telephone: The Silver Lining in Communications Outline Thesis: The steps and process to how the invention of the telephone was made and came about. 1. The usage of the Telegraph. a) The telegraph was the form of communication in the 1800s. b) There was a growing demand for more and more messages be sent at once by the device. c) Alexander created the Harmonic Telegraph which led to the invention of the telephone. 2. The process of making The Telephone A. Bell shaped a piece
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Case Study Prestige Telephone Co. CLASSIFICATION OF COSTS Jan Fixed costs: Space rent Custodial services Computer leases Maintenance Depreciation Power Wages: Operations Systems development Admnistration Sales Sales promotions Total fixed costs I Corporate services Total fixed costs II Variable cost per hour: Power Wages operations Materials Variable unit cost per hour 8.000 1.240 95.000 5.400 26.180 Feb 8.000 1.240 95.000 5.400 26.180 Mar 8.000 1.240 95.000 5.400 26.180 Average 8.000 1.240
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became more agile and simple. It changed the world making human life much easier. I have always thought of the Internet as one of the most important inventions created. Before the internet life was hard. People only communicated through letters or telephone. Letters took hours or days to get to their destinations. Previously people spent time and money sending letters and making phone calls. Next‚ books were the most important search tool that existed before that invention. To do researches people had
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Skype | ENTP 6390 – Business Model Innovation | 1. 2. Skype’s business model is illustrated in Business Model Generation (98-99)‚ but the identification of customer segments and the value proposition are rather brief and generic. Prepare a more detailed Business Model Canvas for Skype based on the information provided in the case. Key Partners * Payment providers (Visa‚ Master‚ PayPal) * OS developers (Windows‚ Linux‚) * Third party websites which provide downloadable
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INTERVIEWS COMPETENCY BASED QUESTIONS AN OVERVIEW Presented By Annette Holtom What are they? Why are they used at interviews? How to answer them ANNETTE HOLTOM/PTLLS 2013 2 UNDERSTANDING COMPETENCY QUESTIONS What are they? • Behavioural Questions – designed to test a specific skill/s Why are they used at interviews? • • • Assess suitability for a job Past behaviour in similar situations Past behaviour – indicator for future behaviour How to answer this style of question
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Salem Telephone Company 1. With respect to the revenue hours the expenses‚ power and operations: hourly personnel are the variable expenses. Rent‚ custodial services‚ Computer leases‚ Maintenance‚ Depreciation‚ Salaried staff‚ administration‚ sales‚ sales promotions‚ corporate services and systems development and maintenance expenses can be treated as fixed costs. 2. Costs per revenue hours for the Variable expenses power and operations hourly personnel are as follows Expenses | Jan
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Telephone Etiquette A phone is ringing somewhere in your office. By the third ring the call should be Answered. BUT… before you pick up that phone: 1. Clear your mind of all but the task at hand – responding to the caller. 2. Prepare your phone voice 3. Answers by the 3rd ring 4. Offer your standardized greeting. 5. Be prepared before you respond. 6. Treat the caller with respect; be efficient‚ effective‚ empathetic and
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Essentials Of the Telephone Etiquette [pic] VanSight A division of Synbiz Solutions Private limted #304‚ Prasanthiram towers‚ Ameerpet Hyderbad Ansdhra Pradesh -500038 Phone Numbers - +91 40 66139353/54 Website: www.vansight.com Index Essentials of the Telephone etiquette 3 Call opening 3 Inbound calls 3 Out bound 4 Getting Your Message Across for both Inbound and out bound calls. 4 P A C E 4 P positive attitude 4 A accountability 4
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