Transactional Analysis Transactional Analysis (or often called TA) is a model of people and relationships.The concept was developed by Dr. Eric Berne during the 1960s . It is based on two notions: first that we all have three parts or ’ego-states’ to our ’personality. The other assumption is that these converse with one another in ’transactions’ (hence the name). Transactional analysis‚is a psychoanalytic theory of psychology. Ego States-Parent‚ Adult and Child We each have internal
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HOMEWORK 1.1 BCOM /275 February 15‚ 2012 Assignment 1.1: Communication Process Model | Situation 1 | Situation 2 | Who was the sender? | Manager | Client | Who was the receiver? | Me | Me | What was the message? | Manager reminded me my position was an on-call only basis. | Client wanted to check the balance on her account. | What channel was used to send the message? | Oral Communication | Telephone | What was the misunderstanding that occurred? | I thought she meant I can only
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TRANSACTIONAL ANALYSIS The reaction of people to a management problem cannot always be anticipated. But‚ we can predict the kind of responses our interventions may evoke from people. How? The answer is –with the help of transactional analysis. When people interact in assertive or non-assertive ways‚ there is a social transaction in which one person responds to another. The study of these social transactions between people is called transactional analysis. It is a method of analyzing and understanding
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Introduction and History - Transactional Analysis is a theory to understand human behavior through concepts which have been taken from psychology and psychotherapy. This method helps in understanding and to some extent – predicting how people behave in different situations. Transaction analysis was developed by Eric Berne during 1950’s and was made famous by his book – “Games People Play”. This theory was further developed by Dr. Thomas Harris in his book – “I am OK‚ You’re Ok” in late 1960’s
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Transactional Analysis The following is an introductory description of Transactional Analysis. It is designed to be understood by the layperson‚ written with approximately the same level of complexity that Berne used forGames People Play. Psychoanalysis before Eric Berne While there were many theories purporting to explain human behavior before HYPERLINK http//www.ericberne.com/eric_berne_biography/ o Biography of Eric Berne Eric Berne‚the most frequently cited and known is the work of Sigmund Freud
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Models of communication are created to explain the human communication process both professionally and among peers. There have been several models created. In the workforce‚ we should be trained as to how to properly communicate in a professional business setting using a model that allows effective communication. The communication model can appear simple because we often only look at it as “sender” and “receiver”. However‚ there is much left in-between‚ such as feedback‚ message‚ channel(s)‚ context
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Supportive Communication is the skill most linked with effective management. Discuss briefly the basic communications model and noise‚ then focus on supportive communications within the context of coaching and counseling. Use specific job situations throughout. How does supportive communications reduce noise? Supportive communications are linked with empowerment‚ collaboration‚ and facilitation. A commonly used communication model is the following: Communicator Encoding Message Medium
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Transactional leadership is more of a management style than a form of leadership. Nevertheless‚ it can be very effective for motivating subordinates and eliciting productivity. There are a few assumptions that go hand-in-hand with transactional leadership. Primarily‚ transactional leadership assumes that people are motivated by rewards‚ they will cede authority to their chosen leaders and fulfill goals and objectives set by their leaders. There are many benefits that come with an organization’s choice
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Dr. Eric Berne was a prominent Psychiatrist and is the author of “Game People Play” in which he introduces Games and Transactional Analysis to the world. Transaction: When two people communicate‚ each exchange is a transaction. A transaction consists of a singular stimulus and a single response‚ verbal or nonverbal from one person to another. It is called a transaction because each party gains something by it. Berne said that when people are in their different ego states and they interact with
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------------------------------------------------- Interview Questions Group A: Standard Questions (Choose 7 questions from this group‚ from p. 121). 1. What are your weaknesses? At one point of my life being organized was my weakest point‚ but I was able to assess the situation and implemented a time management system that has improved my organization skills. 2. What are your strengths? When I start something I always managed to complete the objective. Part of it is due to my commitment
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