Q. Discuss the functions of Human Resource Management in an organization. Enumerate the challenges of HRM in the present organizational context. Ans. The functions of HRM can be broadly classified into two categories viz 1) Managerial Functions 2) Operative Functions : FUNCTIONS OF HRM Managerial Functions | Operative Functions | Planning | Employment | Organising | Human Resources Development | Directing | Compensation | Controlling | Human Relations | | Industrial
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We can achieve success through collective effort rather than as Individuals. In mathematics we say One Plus One is equal to two. But when it comes to people‚ it is only partially true. Most of the times two people can carry out much greater tasks than the sum of the tasks they carryout individually. This is known as the synergy effect. For instance‚ the Canada Geese are migratory birds that fly in a ‘v’ formation. As each goose flaps its wings it creates an "uplift" for the bird that follows. The
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Apple‚ Inc: Marketing Strategy with the Customer in Mind By: Rosa Somerville BUS 330 – Principles of Marketing (BAD 1216A) Instructor: Vicki Long May 21‚ 2012 Introduction My friend just recently purchased the Apple I-phone 4. She made the decision after she found out that she can use the smartphone to communicate with her son face to face while he is in training out of state. Her previous phone‚ a Samsung LG did not have nearly as much capabilities as her new smart phone. Apple
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accompanying text or captions.Services Marketing‚ 4/e‚ by Zeithaml and Bitner provides a comprehensive review and analysis of services marketing issues‚ practice‚ and strategy. Utilizing the GAPS Model of Service Quality as an organizing framework the structure of the text offers part openers that sequentially build the model gap by gap. Each part of the book includes multiple chapters with strategies for understanding and closing the critical gaps. Customer behavior‚ expectations‚ and perceptions
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Chapter 5: Creating Customer Value‚ Satisfaction‚ and Loyalty GENERAL CONCEPT QUESTIONS Multiple Choice 1. ________ are adept at building customer relationships‚ not just products; they are skilled in market engineering‚ not just product engineering. a. Profit-centered companies b. Customer-centered companies c. Production-centered companies d. Sales-centered companies e. Promotion-centered companies Answer: b Page: 119 Difficulty: Easy AACSB: Reflective Thinking 2. The
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measures‚ such as operating income and return on investment‚ indicate whether the company’s strategy and its implementation are increasing shareholder value. However‚ financial measures tend to be lagging indicators of the strategy. Firms monitor nonfinancial measures to understand whether they are building or destroying their capabilities—with customers‚ processes‚ employees‚ and systems—for future growth and profitability. Key nonfinancial measures are leading indicators of financial performance‚ in
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able to: LO1 Understand the principles of strategic marketing management 1.1 discuss the role of strategic marketing in an organisation Understand and discuss: 1. The key definition of strategic marketing 2. The role and importance of strategic marketing 3. The key strategic marketing concepts and activities in the organisation 1.2 explain the processes involved in strategic marketing Understand and discuss: 1. The strategic marketing planning processes 2. Approaches to strategic
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TUNKU ABDUL RAHMAN UNIVERSITY COLLEGE FACULTY OF ACCOUNTANCY‚ FINANCE AND BUSINESS ACADEMIC YEAR 2014/2015 SEMESTER 1 BACHELOR OF CORPORATE ADMINISTRATION (HONOURS) YEAR 2 BBDT2073 MARKETING MANAGEMENT GROUP WRITTEN ASSIGNMENT TITLE: _____DUTCH LADY MALAYSIA_____ LECTURER/ TUTOR: ____MR. LIM CHIN HOCK____ DATE OF SUBMISSION: _______17 JUN 2014_______ TUTORIAL CLASS: GROUP: _____GROUP 1‚8‚9_____ Company Background The story of the Dutch Lady was started from 50’s that is after the World War
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Worth the Effort? Why become a Christian if I must complete A‚ B and C? It seems the only way to Christ means completing a laundry list of assignments‚ which may create the question: why would I still want this after that? When reading “Batter My Heart” by John Donne‚ some might infer the previous conclusion. An English poet‚ Donne wrote this piece‚ one of his holy sonnets‚ five years before he became a priest. During that time‚ he remained in the progress of conversion from Roman Catholicism to
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STRATEGIC MARKETING MANAGEMENT APPENDIX 15A MARKETING METRICS SUBMITTED TO: DR. ED QUIOCHO SUBMITTED BY: ARVIN CARLO P. SILAO Questions: 1. It measures relating to profitability include the margin on a unit of product and on products sold through different channels. a. Profitability Metrics c. Sales and Channel Metrics b. Pricing Metrics d. Customer Profitability Metrics 2. It incude measures of awareness‚ knowledge‚ beliefs‚ purchase intentions‚ loyalty‚ willingness to recommend‚ satisfaction
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