Understand inclusion and inclusive practices in work with children and young people. The UN Convention on the rights of the child article 28 says that ’’Every child has the right to an education’’ article 2 says’’ The convention applies to every child whatever their ethnicity‚ gender‚ religion‚ abilities‚ whatever they think or say‚ no matter what type of family they come from’’. Schools have a duty to adhere to this legislation‚ they way that they do this
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policies and procedures to ensure children and young people’s safety and protection in the setting. Specific policies and procedures relating to the protection of children‚ young people and the adults who work with them are outlined in the government document Working Together to Safeguard Children (2013)‚ which is informed by the Childcare Act (2006) and‚ for children aged 0-5 years‚ the Statutory Framework for the Early Years Foundation Stage (2014). The following policies and procedures should be
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its position on the market by connect with its customers‚ and create “third place” beside home and work‚ where people could relax and enjoy others or themselves. It was the motto of Starbucks’ owner Howard Schultz and mostly thanks to his philosophy; company has became the biggest coffee drink retailer in the world. However‚ within the new customer satisfaction report‚ there is shown some concerns‚ that company has lost the connection with customers and it must been taken some steps to help Starbucks
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ability to adapt to rapidly changing environment.”(p.148) Many approaches are being articulated to build learning organisations. In this work‚ three articles which portray suggestions to build a learning organisation are being reviewed‚ critically analysed‚ and compared and contract. 2. The Literature Search Key words: Organisational learning‚ organisational developments‚ management learning‚ continuous learning. Sources: Harvard Business School Review‚ Emerald journals 3. Review of the articles
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Part 1: Introduction of the selected Organization JUDICIAL SERVICE COMMISSION Judicial Service Commission (JSC) is an independence and impartial institution which is formed according to the Constitution of Republic of Maldives Article 157. The Judicial Service Commission consists of 10 members. It is an independent legal entity with a separate seal‚ possessing the power to sue and sued against and makes undertakings in its own capacity. Its duties and responsibilities are fulfilled with the help
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behaviour (July 2013) answer guidelines/marking scheme. Case 1 (LO 1) 1.1. Discuss the similarities between different organisational structures and the differences between them. (Comparing and contrasting organisational structures). Discuss the similarities between different organisational cultures and the differences between them. (Comparing and contrasting organisational cultures). Give examples‚ wherever necessary‚ to clarify your answers. 1.2 Demonstrate your understanding as to why it
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BUS 324 Services Marketing Group Assignment 2: Literature Review Emirates Airlines Done By: Sheela Mehta Date: 14/11/2012 Literature Review on Customer Service Management Introduction One among many of the definitions given to customer service by Jay Kandampully (2012) in his book “Service Management: A New Paradigm in Retailing” are “Customer Service is a series of activities designed to enhance the level of customer satisfaction- that is‚ the feeling that a product or
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Bachelor of Business (Incorporating Graduate Diploma in Business and Graduate Certificate in Business) Organisational Behaviour 466641 Summer School 2013-14 TABLE OF CONTENTS Item Description Page 1 Welcome to Organisational Behaviour 3 2 Teaching Team and Contact Details 3 3 Paper Information 3.1 Prerequisite requirements 3.2 Paper Aim 3.3 Learning Outcomes 3.4 Content 3 4 AUTonline Programme Organisation 4 5 Textbook 5 6 Daily
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A Study on Customers Preference and Satisfaction of Four Basic Banking Services in Coimbatore and Erode T Vetrivel* and T Devasenathipathi** The purpose of this study is to investigate the differing preference and satisfaction level of customers towards Loans‚ Deposit schemes‚ Insurance and Value-added services rendered by various banks in Coimbatore and Erode cities. By using non-probability convenient sampling‚ 300 samples were taken at various branches and ATM centers‚ etc. Simple percentage
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Customer Care In todays competitive environment‚ the issue of customer relations has become ever more important. With such wide choices available to the customer‚ the slightest dissatisfaction can easily result in customer taking their business else where. There are many methods available for an organisation to establish and maintain positive relationships with customer to help them retain their business. Communication is one of the most important methods as it covers many aspects of customer
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