The issue of non-performing assets (NPAs) in the fast expanding retail segment has started haunting the the domestic banking industry. The recent phenomena like high real estate prices‚ the rising interest rates and falling Sensex where a great deal of funds out of personal loans have been invested will impact the sticky assets in the retail segments‚ said a chief of public sector bank.. For a quality asset player like HDFC Bank though ratio of gross non-performing assets (NPAs) to total customer
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UNIVERSITI TEKNOLOGI MARA COURSE OUTLINE CODE : HTF622 COURSE : FOODSERVICE FACILITIES Design AND LayouT LEVEL : B.Sc (onsHH HHons) Foodservice Management CREDIT UNIT : 3.0 CONTACT HOURS : Lecture : 3.0 hrs/week PART : 05 PRE-REQUISITE : NONE OBJECTIVES At the end of the course the students should be able to :- 1. Explain the process of concept development and the elements of feasibility studies. 2. Describe the sequence of steps and the principles
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Jeremy Worden Hospitality Illustrated in Homer ’s The Odyssey Far removed from our individualistic society today is the ancient Greece portrayed in Homer’s The Odyssey‚ where hospitality and good will are the main focus of these people. As decreed by Zeus himself‚ those who wish the favor of the Gods must welcome foreigners and domestic with hospitality. A man was supposed to offer the best of his food‚ his home‚ and his knowledge before ever asking for his guest’s name or why he was there.
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Hospitality in the Odyssey It is very important for the people of the ancient world to practice hospitality. In the Odyssey‚ Athena‚ disguising herself as a seafaring man‚ appears at Odysseus’ palace. She is ignored at the front door by the suitors of Penelope. Later‚ Odysseus’ son‚ Telemachus‚ apologizes to her for the suitors’ lack of hospitality. He invites her to have a meal. In return‚ Athena offers the young prince a piece of good advice that he should go abroad in order to seek his father’s
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Chapter 3: Market Segments and Customer Value 1. Market and Competitive Space * Market space * J. Co’s market space is the store/branch itself. This is where the transaction of a j.co employee/ seller and a customer happens. They both discuss the requirements (buyer) and the constraints of product and service deliver (seller). For example‚ a customer makes his or her order to the j.co crew‚ then pay and then the crew will inform and explain the process in getting her order. * Competitive
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COMPONENTS OF CUSTOMER SATISFACTION IN FAST FOOD INDUSTRY INTRODUCTION: While the concept of customer satisfaction can be defined in different ways and can be classified in various methods‚ the common thing is that understanding and analyzing the factors that define and affect customer satisfaction can be looked at as a major marketing-related issue. Customer satisfaction is a term used to describe the positive emotions resulting from using a product/service in a way that met the customer ’s expectations
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Chapter 7 Question reviews: 1: Why do hospitality firms need to advertise? What factors should be considered when planning an advertising strategy? Hospitalities firms advertise for a number of reasons: Advertise reach a vast audience. Advertising is relatively inexpensive. Advertising prompts audience response Advertising demonstrate competiveness 2: what types of media are available for print advertising‚ and what are the advantages and disadvantages of each type? Print advertising:
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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Segment 1: Segment one’s company is Uncharted Supply company introducing the product SEVENTY2. SEVENTY2 is a backpack that has the essential tools and things needed when being involved with an emergency situation such as an earthquake. The backpack consisted of 35 tools to help survive the most crucial hours after an emergency which they mentioned was the first 72 hours. The bag has how to use each item when to use it and it is color coordinated. They pitched that it would help people in difficult
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documentary “Food‚ Inc.” portrays the dangers and the transformations in the American food industry‚ saying its harmful effects to public health‚ the environment and the rights of workers and animals. Large corporations such as Monsanto‚ producer of genetically modified foods‚ the U.S. meat companies Tyson Food Inc. and Smithfield Foods and poultry producer Perdue Farms refused to be interviewed for the film. The industry did not remain silent. Associations representing the U.S meat industry‚ which
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