The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of financial services quality and fairness on customer satisfaction Houn-Gee Chen Department of Business Administration‚ National Taiwan University‚ Taipei‚ Taiwan The impact of fairness 399 Julie Yu-Chih Liu Department of Information Management‚ Yuan Ze University‚ Chung-Li‚ Taiwan Tsong Shin Sheu Department of Industrial Eng. and Management‚ Nan Kai University
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~The Betrayal of Anne Frank~ For decades‚ historians around the world have been reviewing facts about the betrayal of Anne Frank. On August 4th‚ 1944‚ the Gestapo captured Anne Frank and the other residents of the ‘Secret Annex’. Months of torture were ahead of them in three different concentration camps. The camps got the best of seven out of eight people from the ‘Annex’. Otto Frank‚ Anne’s father‚ was the only survivor of the Holocaust. The betrayer of Anne Frank and her family needs to
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consider Anne Tyler on Her New Book‚ ’The Beginner ’s Goodbye ’ Anne Tyler ‚ The Accidental Tourist ‚ Accidental Tourist ‚ Anne Tyler Books ‚ Anne Tyler New Book ‚ Beginner ’s Goodbye ‚ New Book Anne Tyler ‚ The Beginner ’s Goodbye ‚ Books News BALTIMORE — in the living room of Anne Tyler‚ you could shelve virtually all the books under a single heading: fiction. Eudora Welty. John Updike. Vladimir Nabokov. Reynolds Price. A rare brush with fact is "More Matter‚" a collection of Updike ’s
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In Anne Sexton’s "Cinderella" one may ponder what the purpose and tone is. Anne Sexton uses a strong satiric and humorous undertone when poking fun at marriage. The use of dark humor adds life and body to the poem. Anne Sexton’s placement of witty understatements is impeccable and allows the reader to imagine Anne Sexton’s dark humorous laugh as they read the poem. "You always read about.../...the nursemaid some luscious sweet from Denmark / who captures the oldest son’s heart. / from Diapers to
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Anne frank begins her journey as she is forced with her Jewish family to go into hiding in the annexe of a non-Jewish family’s home. Her journey is depicted through her diary until the day her family is discovered and captured by the Nazi and sent to concentration camps. At the beginning of her journey‚ Anne expresses her thoughts to her diary through a connotation‚ in the line‚ "’This is not the end. It is not even the beginning of the end. But it is‚ perhaps‚ the end of the beginning.”‚ on Monday
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The Sisters of Saint Anne was founded in 1850 in Quebec‚ Canada‚with the goal of promoting the education of the rural children in the province of Canada. From 1850 to now‚ their influence has spread far beyond the province of Canada. Out of the many places they have served and aided‚ Holy Name High School and Anna Maria College have greatly affected and changed my life. I came to Holy Name in the fall of 2011 as a seventh grader and from the moment I walked through the doors‚ my life began to change
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Jianan Chen Ms. D’Amore English Honors 11 10 October 2012 Katherine Anne Porter Katherine Anne Porter is one of the most celebrated authors in American Literature‚ she is mostly known for her collection of short stories‚ often about themes regarding justice‚ betrayal‚ and the unforgiving nature of the human race. Throughout her life the many things that influenced her views and morals also helped shape the way she writes and the messages in her stories. Porter experienced a variety of cultures
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I believe that "tomorrow is a new day with no new mistakes in it yet" - Anne of Green Gables. I have always liked this quote because despite the fact that Anne Shirley‚ the main character in Anne of Green Gables‚ makes countless mistakes‚ she never stops trying. I remember the first time I heard this quote. I was snuggled in my bed‚ listening to my mom read to me what would soon turn out to be my favorite book of all time. This quote resonated with me as soon as my mother read it aloud. The quote
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crime‚ who really didn’t‚ but are found guilty because it goes against the beliefs of the higher court. Ann Hutchinson’s trial is a great example of being treated unfairly in a courtroom and also an example of how the court was used during trials. Anne Hutchinson’s trial was an example of how woman should not go above and beyond of a man or church in society‚ the reason being is because
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Kelsey Hoffman Professor Maier Literature by Women 3 December 2004 And the Clock Struck Reality: Anne Sexton’s retelling of Cinderella Michelangelo‚ perhaps the most gifted sculptor and painter of all times‚ once said that "geniuses stand on the shoulders of other geniuses." As Michelangelo built upon the brilliance of his predecessors‚ Anne Sexton does the same with her poem "Cinderella". Fairy tales originated as oral traditions and were passed along and sculpted by thousands of story tellers
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