Describe a situation when you had to handle a dissatisfied and angry customer. I had a customer one day who had ordered two cakes‚ and I made them as the order form said. When she came to pick them up we found out that the person who took her order had completely messed up what she wanted. I apologized and gave her the choice between giving her a discount on the cakes‚ or making two new ones for her. Luckily she came early enough before the party that she had time to wait and opted that I remake
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For this activity our group was Sarah‚ Eliza‚ Nikki and myself and we had to create a literacy pack for the Disability unit. Our pack consisted of four compulsory items and eleven activities of our choice. We all assigned everyone with roughly 4 to 5 tasks but some of them were shared to get them done quicker. We were roughly finishing two to three pieces a week and there was on week that we finished about five items. I feel that our group worked really hard and really well together. Throughout this
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fraud. | Trace a purchase order (PO) from fulfillment to initiation to determine if the proper stakeholders approved the PO and if the order was fulfilled correctly. | 2. Independent reconciliation of the monthly bank statements | Compare accounts for discrepancies (posting and summarization). | Examine and ensure that all in house and bank data coincides to prevent and /or correct possible errors. | Obtain originals of the statements pertaining to six months of the audit period and reconcile
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Individual Retirement Accounts: Why Bother? by William K. English 121 Mr. Frost September 22‚ 1996 Outline Thesis: When planning for retirement‚ Individual Retirement Accounts offer several benefits; however‚ careful planning is essential to ensure that: upon retirement there is an adequate amount of money saved‚ that the heirs to the IRA are chosen carefully‚ and that unnecessary taxes and penalties are avoided. I. Upon retirement there is an adequate amount
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Overdue Accounts First step in preventing overdue accounts is to analyze the potential customer’s credit report before you extend them credit. The reports show historical payment data and a rating that demonstrates how likely they are to pay their bills. While you don’t want to destroy any future or existing business relationships by laying down strict payment terms‚ you must enforce these terms to avoid future cash flow problems. Closely monitor new customers with less than perfect credit history
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History October 11th‚ 2013 The Crusades: Motivation behind the Movement. Patrick Geary’s “Readings in Medieval History” contains four accounts of the invasion of the Middle East by the Europeans in 1095 A.D. These accounts all cite different motives for the first crusade‚ and all the accounts are from the perspective of different sides of the war. The accounts all serve to widen our perspective‚ we hear from the Christian and Middle Eastern side of the conflict. Fulcher of Chartres claims‚ Pope
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Profitability Ratios Return on Capital Employed (ROCE) or Return on Equity (ROE) Numerator – the net profit or income‚ usually taken before tax. Capital Employed or Shareholders Equity - Designed to indicate the effective use of the shareholders capital in the business with respect ot the net profits that they have generated over the period of concern. Net Profit/Income Percentage or Return on Sales Helps to identify the impact of administrative‚ selling and distribution costs on profit
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Sample Questions for Foundation Course (Accounts for Managers) Top of Form 1. Decision makers need information. Which of the following groups rely on accounting information for decision making? 1. managers 2. investors 3. creditors 4. all of the above 2. Which type of business organization is a separate legal entity whose owners are not personally liable for the debts of the business? 1. [pic]proprietorship 2. partnership 3. corporation 4. all of the above
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The Impact of Assets Impairment on Company Accounts Assignment 1 ACCT 20054 – Company Accounting Term 2‚ 2012 Prepared & Submitted by Jobish Mathew S0214315 Tutor: Davood Alizadeh Due date: 24th August 2012 Submitted date: 24th August 2012 Executive Summary The study ‘The Impact of Assets Impairment on Company Accounts’ presents the cotemporary issues facing by major five Australian companies Qantas‚ Ten Networks‚ Billabong‚ Bluescope steel and Harvey Norman. This research
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1- On December 31 of the current year‚ Hewett Company reported an ending inventory balance of $215‚000. The following additional information is also available: • Hewett sold goods costing $38‚000 to Trump Enterprises on December 28 and shipped the goods on that date with shipping terms of FOB shipping point. The goods were not included in the ending inventory amount of $215‚000 because they were not in Hewett ’s warehouse. • Hewett purchased goods costing $44‚000 on December 29. The goods were shipped
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