Number 1 ♦ 2010 SERVICE QUALITY IN THE PUBLIC SERVICE Prabha Ramseook-Munhurrun‚ University of Technology‚ Mauritius Soolakshna D. Lukea-Bhiwajee‚ University of Technology‚ Mauritius Perunjodi Naidoo‚ University of Technology‚ Mauritius ABSTRACT The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees (FLE) and customer perceptions of service quality. The paper
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and it might all be controlled by one problem - government subsidies. Without this control farmers might have the initiative to grow with their minds set on quality over quantity which in turn will have healthier affects on each level of our food economy. Farmers are large contributors toward the food for our society. The government pays farmers by controlling the supply and demand through subsidies keeping the farmers their jobs. However‚ the subsidies are based on how many bushels a farmer can
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Chapter 5: The Open Economy 1. In a small open economy‚ if exports equal $20 billion‚ imports equal $30 billion‚ and domestic national saving equals $25 billion‚ how much are net capital outflows? Answer:–$10 billion NX = capital flows = 20-30 = -$10b 2. In Micronesia‚ which is a small open economy‚ if exports equal $5 billion and imports equal $7 billion‚ what is Micronesia’s trade balance? Answer: Micronesia has a deficit trade
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been analysed by economic or political aspects. However “the polity is much more influenced by economic developments than many political scientists have admitted‚ and the economy is much more dependent upon social and political developments than economists in general have appreciated” (Gilpin‚ 2010 : 25). Therefore‚ Political economy combines political and economic theory to evaluate states and societies. In addition regional studies give a chance to concentrate on one item deeply in a huge international
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the economy‚ like increasing inflation‚ government budget deficit and increasing unemployment. During the period of analysis (2000-2010) Turkey has experienced an average Real GDP growth of 4.1% on a year-on-year basis measured quarterly. In 2009 Turkey experienced an even worse GDP growth rate than during the crisis in 2002‚ reaching a record low of -14.57%. Real GDP growth started to rise in the 4th quarter of 2009 and kept rising into 2010. Turkey responded to the decline in the economy with
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Economy of China China’s economic growth has no historical precedent and it is often described by analysts as one of the greatest economic success stories in modern times‚ changing really quickly from one of the poorest countries in the world‚ at the end of the 70’s‚ to the second largest economy in the world‚ and according to predictions it could become the largest within the next five years or so. Actually‚ in the Premodern Era‚ China was one of the worlds’ economic and technological
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The Economy of the Philippines is the 43rd largest in the world; according to 2011 World Bank statistics and it is also one of the emerging markets in the world; according to the CIA Fact book‚ the estimated 2011 GDP (purchasing power parity) was 391.1 billion. Goldman Sachs estimates that by the year 2050‚ it will be the 14th largest economy in the world; Goldman Sachs also included the Philippines in its list of the Next Eleven economies. HSBC projects the Philippine economy to become the 16th
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In the world we as people are living in today‚ our economy climate is currently in a down fall. There are not enough jobs‚ and money to keep people employed. The economy is trying to pick up in the U.S. each and every day. I’ve seen times were it’ll gradually pickup‚ then suddenly begin to fall down. The crime rate throughout the world varies throughout the city and states of our country. Population and cities are all sorts of sizes‚ some with a higher crime rate than others. Our crime rate in the
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The country of Mexico is one of the most important emerging economies and is renewing its efforts to become a leader in the region it just became a member of the Pacific Alliance. The Mexican economy lately has put themselves on a plan to increase the production of work and money coming out of the country. The Mexican economy recovered from the severe blow generated by the 2008-2009 global financial crisis as the economy of Mexico experienced an average growth of 4.3 % between 2010 and 2012. The
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1. Discuss five (5) ways in which information systems are transforming business. Answer: An Information System (IS) is the study of complementary networks of hardware and software that people and organizations use to collect‚ filter‚ process‚ create and distribute data. Information system is crucial to collect‚ arrange‚ store‚ process and distribute necessary information at the required times to the required personnel. Usually information is much required for day- to- day operations of business
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