BA 235 Services Marketing Group 7: Case Solution ~ Sullivan Ford Auto World Feb. 2012 21 Case Background Walter Sullivan the founder of Sullivan Ford Auto World died and his eldest daughter Carol Sullivan-Diaz‚ a health care manager by profession took over the business and found out that the family business is in financial trouble based on current financial performance and market outlook. In addition‚ CSAT results from car buyers show that the company has problems with their service
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1 “S.T.P ANALYSIS OF FORD INDIA” (Assignment for Marketing Management- I) Submitted toDr. Sandhya A.S Faculty JIM-L Submitted byRiku Acharyya Priyanka Das (FS40) (FS36) Devarshi Shukla (FS16) Priyam Nigam (FS34) Shweta Srivastava (FS50) 2 CONTENTS Page Number 1. INTRODUCTION………………………………………………………… 3 2. MARKETING OF FORD INDIASEGMENTATION……………………………………………………… 5 POSITIONING………………………………………………………… TARGETING………………………………………………………….. 8 7 3. MARKETING MIX………………………………………………………10
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SULLIVAN’S AUTO WORLD Walter Sullivan the creator of Sullivan Ford Auto World pass away and his oldest daughter Carol Sullivan-Diaz‚ a health care administrator by profession took over the business and found out that the family business is in economic trouble founded on existing financial performance and market outlook. In addition‚ CSAT results from car buyers show that the company has problems with their service quality. Sullivan Ford Auto World Facts: - Average sales of 1‚100 cars per year
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Corporate stakeholders and their roles A corporate stakeholder is a party that affects or can be affected by the actions of the business as a whole. Corporate stakeholders can also refer to those groups without whose support the organization would cease to exist. The following are some of corporate stakeholders and their roles: Employees An employee is a person in the service of another under any contract of hire‚ express or implied‚ oral or written‚ where the employer has the power
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History of Ford in India: 1907 India begins selling the Model A 1926 Ford India is established by Ford of Canada 1935 Indian government officials ask Henry Ford to consider building a car manufacturing plant in Bombay 1941 Mahatma Gandhi sends spinning wheel‚ the symbol of India’s economic independence‚ to Henry Ford. 1954 Ford India operations cease. 1969 Ford re-enters India in a joint venture with Escorts Ltd. to produce tractors. 1991 Ford ceases tractor operations. Ford establishes Climate
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519 German Made Mercedes vs. American Made Ford Truck The German made Mercedes is far more superior to the American made Ford truck. For instance‚ style‚ performance‚ and value of a Mercedes supersede that of a Ford truck. To begin with‚ the style of a Mercedes is luxurious and the Ford truck is dull. First‚ the advance features of the Mercedes to include the seat warmers‚ sleep detection and engine size‚ are heartwarming‚ but‚ in the Ford truck the features are only basic. Next‚ the
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Ford Motor Company’s Value Enhancement 1. Does Ford have too much cash? The amount of cash that Ford is carrying on its balance sheet is too much considering that additional money not used for the advancement of the company belongs to the owners of the firm‚ the shareholders. Having too much cash on its balance sheet will be a disincentive to Ford’s employees who consequently will feel not feel an urgency to perform and add value to the company. Notwithstanding the fact that the company
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The Ford Edsel Failure The Ford Edsel was a $400 million investment from the Ford Motor Company in the 1950’s intended to be an “entirely new and original kind of car” that could compete with General Motors (AskMen.com). This was a great intention from the company and their development was on the right track‚ but they made some crucial mistakes that made the Ford Edsel “one of the worst cars of all time” (content.time.com). According to the article‚ Top 10: Failed Product Launches‚ the Ford Edsel
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From: XXXXX To: XXXXX Subject: Ford Motor Company vs. Dell Computer Corp: Supply Chain Strategy Date: March 17‚ 2007 Summary: As per our meeting earlier this week‚ here is the information you requested regarding the supply chain strategy of the Ford Motor Company. I have also included a quick comparison to the strategy used by Dell Computers in attaining my final recommendation. Ford ’s Dilemma: The director of supply chain systems at Ford has two options to consider before implementing
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where brand loyalty is only as strong as the latest gizmo and horsepower upgrade. The automotive assembly process‚ perfected by Henry Ford‚ was based on the simple principle that "customers can order a Model T in any color they wanted as long as it was black." After the 1920 ’s the market witnessed new entrants with unheard of automobile features that ended Ford ’s golden age. New automakers such as Buick‚ Chrysler‚ and Oldsmobile offered customers varying colors and styles that propelled sales
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