Case 1: TOYOTA MOTOR CORPORATION‚ LTD 1. What do Toyota’s guiding principles mean for its management system? In particular‚ how do they reflect the principles of total quality? Total quality is based on three fundamental principles: • A focus on customers and stakeholders • Participation and teamwork by everyone in the organization • A process focus supported by continuous improvement and learning Since Toyota’s guiding principles include: 1) Honor the language and spirit of the law
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and efficient point of sale system that can easily take in dinner orders on a touch screen from the serving staff and print out the order in the kitchen to each specific station‚ however our management team continues to impose a system of ticket writing on the serving staff. The serving staff is trained for hours upon hours on a unified ticket writing language at the beginning of their employment. For each order they are then to ring in the order on the point of sale system‚ write the order on the given
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Yoke Operations Management Sep‚ 2013 Poka Yoke (Mistake Proofing) Poka Yoke is a quality management concept developed by a Matsushita manufacturing engineer named Shigeo Shingoto to prevent human errors from occurring in the production line. Poka yoke (pronounced “poh-kah yoh-kay”) comes from two Japanese words – “yokeru” which means “to avoid”‚ and “poka” which means “inadvertent errors.” Thus‚ poka yoke more or less translates to “avoiding inadvertent errors”. Poka yoke
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QUESTION 1 : Describe what is meant by ‘sustainability’ in business. Business sustainability is defined as managing the triple bottom line - a process by which companies manage their financial‚ social and environmental risks‚ obligations and opportunities. These three impacts are sometimes referred to as profits‚ people and planet. However‚ this approach relies on an accounting based perspective and does not fully capture the time element that is inherent within business sustainability. These businesses
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TOM FORD Born in Texas in 1962‚ Tom Ford went on to become arguably the most influential designer of the last decade. Having initially trained as an actor‚ he studied interior architecture at Parsons School of Design until 1986‚ and went on to take positions at Perry Ellis and Cathy Hardwick‚ before joining Gucci in 1990. Ford was hired by Gucci’s then creative director Dawn Mello as chief women’s ready-to-wear designer‚ and later appointed design director. When‚ in 1994‚ Gucci was acquired
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Analyze Ford ’s decision to introduce the X-type to broaden Jaguar ’s appeal from niche player to major competitor in the luxury segment. Tata Motors recently introduced the Nano‚ the world ’s least expensive car. The Nano fits Tata ’s strategic goal of building a low-cost car for the Indian market. Give your opinion‚ backed by evidence and sound reasoning‚ on whether Tata can succeed in targeting both the very low end of the auto market as well as the high end. What would they have to do to pull
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Ford KaThe launching team of Ford Ka is facing a changing marketplace for innovative and fresh approaches to segmenting the small car market with attributes that could resonate with the evolving markets. It is recommended that the team should segment their market based on life style and behaviors (i.e. psychographic) to target Freedom Lovers and Attention Seekers then later stage Sensible Classics as below: Stylish and modern urban and suburban individual with acceptable income levels; this group
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Taiichi Ohno of Toyota Motor Company developed the standardization of work and also the assembly line (Liker‚ 2004). Pratt and Whitney Aircrafts also implemented the lean manufacturing to their process and saw the difference in the outcome of the production‚ which in turn brought huge profits. Both the companies have successfully implemented the lean operation into their manufacturing processes Schonberger (1996) and both of come across seen success as well as the challenges. One of the biggest successes
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date. Sabina needs to work out a different strategy for inventory from the Chinese vendor. In order to succeed Sabina need to fallow the element of Lean The first element is Lean production reduce the quantity of resources used. Lean production should mean less use of labor‚ materials‚ space and time. Lean production makes it possible to eliminate waste by reducing defects so that products are ’right first time’ and are of a quality that meets customer requirements. The second element that Sabina
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Operations Improvement Plan John Megas Sunday‚ April 03‚ 2015 MBA- 6022 – Strategic Operations Management Capella University Executive Summary Toyota is one of the largest makers of automobiles with 7.4 million vehicles sold each year on five different continents. It has the unique advantage of being the best Japanese brand sold in the United States and to be number one in Europe (Taylor‚ 2010). On September 29‚ 2009‚ Toyota recalled 3.8 million U.S. vehicles‚ and on January 16‚ 2010‚ another
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