BA 235 Services Marketing Group 7: Case Solution ~ Sullivan Ford Auto World Feb. 2012 21 Case Background Walter Sullivan the founder of Sullivan Ford Auto World died and his eldest daughter Carol Sullivan-Diaz‚ a health care manager by profession took over the business and found out that the family business is in financial trouble based on current financial performance and market outlook. In addition‚ CSAT results from car buyers show that the company has problems with their service
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Running head: FORD PINTO CASE (Newton‚ Ford‚ 2007‚ p. 1)Ford Pinto Case External social pressures play a big part in the decision reached about the Ford Motor Company. When you have highly respected individuals such as retired NASA engineer Dr. Leslie Ball say “The release to production of the Pinto was the most reprehensible decision in the history of American Engineering” (Newton‚ Ford‚ 2007‚ p. 1); there is cause for concern. There would be more
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The Ford Pinto was a subcompact vehicle that Ford Motor Company manufactured from 1970- 1980. The Pinto caught on with consumers‚ and sales of the vehicle were high. However‚ serious problems quickly arose regarding the design of the Pinto. The gas tank on the vehicles was placed directly behind the rear axle instead of above it‚ with only nine inches of space between the gas tank and axle. Bolts were also placed close to the gas tank‚ increasing the risk that they could puncture the tank in an accident
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The Ford/Firestone Case This case involves Ford and the Japanese tire manufacturer‚ Bridgestone/Firestone. The Ford Explorers which were prone to rolling over‚ came equipped with Firestone defected tires. The tire seemed to have a defect that caused the tread to separate from the whole of the tire and cause the vehicle to flip. Although Firestone knew about such defects‚ they continued to produce despite knowing the deadly consequences that lay behind their actions. The Explorer also had a
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target groups should Ford focus with the selling of their new Ford Ka on the French small car market‚ to obtain a third of Renault’s market share within three years? 1.2 Market definition The market in which Ford Ka will operate‚ is the small car market in France. By small car market we mean category A & B‚ cars that are less than 390 cm long. Other cars are excluded‚ because the lack of information about this cars. 2. Internal analysis 2.1 Financial performance Ford word-wide: Ford’s overall
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Case Questions for Ford Fiesta Instructions: This exercise is to be completed individually. You may discuss the assignment in a group‚ but each person should complete the exercise separately. Please provide a clear‚ concise‚ and well organized essay that addresses at least the following questions. You are free to address other issues in the case as well. The intent of the assignment is to have you think critically about the marketing problems faced in the case. It is important that you consider
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(up to and including the development of the Ka) in the small car market in France? i) Ford made its presence in small segment car (less than 390 cms) with its Ford Fiesta model which was one of the top 5 selling cars in small segment in France and top 3 in Europe. ii) With market getting highly segment and competitors’ move to come up with models as per requirement of highly fragment segment made Ford to decide to come up with new model to target emerging segment Trend-B market. iii) Renault
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Abdullah Coskun MQM 385 – Section 6 DELL The Personal Computer Industry The personal computer industry is a very highly competitive industry. There are many companies out there that are manufacturing personal computers. IBM launched its first PC in the year 1981and in two years was able to hold 42% of the market. As demand for IBM PC’s went through the roof‚ many other competitors started entering the market. Most of these companies relied on resellers and retailers to reach their consumers
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Dell was the first mover with its business-to-customer model and internet sales and services since Dell reinvented the value chain for PC industry. Although China would become the second largest PC market after US‚ Dell’s decision of positioning in this market was very crucial. Direct selling of business-to-customer model through the Internet! Does this create competitive advantage in China like it did in USA and Europe? If not what should Dell do to expand Chinese operations? If so what should Dell
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Ford Motor Company Case Submitted to: Perry Davidson Submitted by: Claudio Parra Submitted on: November‚ 17th‚ 2014 Class: SCM-Module 1 – Monday nights @ Seneca Ford Motor Company Case Table of Contents Executive Summary…………………………………………………………………………………..3 Introduction………………………………………………………………………………………………4 Issue Identifiers………………………………………………………………………………………….5 Environmental Root Cause……………………………………………………………………….6-9 Alternatives……………………………………………………………………………………………10-11
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