Harvard Business Review Case Study : The Customers’ Revenge by Dan Ariely (December 2007) As an introduction of this case‚ a little recall of the facts may not harm anyone. Atida is a 70 year old motor company‚ producing and selling stylish and innovative cars and they have just launched a new one on the market : the Andromeda XL. The brand has many loyal customers and devoted fans among various clubs and communities. Jim MacIntire and his colleagues from the customer service department
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The Revenge of Bananas One typical blistering hot Monday‚ the morning announcements came on at Sky High School‚ in Dallas‚ Texas. Mr. Fro‚ (the math teacher)‚ tries to calm everyone down‚ but just in time Payton‚ the girl everyone taeses‚ walks in. Sarah‚ the typical mean cheerlearder who talks about evryone‚ (she would even talk about your dog)‚ said‚ "Look what the cat drug in‚ take off your costume it’s not Halloween yet!" Everyone started laughing‚ even Mr. Fro‚ but Payton doesn’t say
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Revenge in The Count of Monte Cristo and Kill Bill Alexandre Dumas’ famous novel The Count of Monte Cristo tells the story of a young sailor‚ Edmond Dantés. Newly engaged‚ recently promoted and loved by many around him‚ Dantés is interrupted on his wedding day‚ and framed for a crime he didn’t commit. He remains in jail for twenty one years‚ and upon escaping swears revenge on those who imprisoned him. The novel follows Dantés as he enacts revenge‚ at the cost of both the lives of the innocent and
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Wuthering Heights - Revenge Emily Bronte‚ who never had the benefit of former schooling‚ wrote Wuthering Heights. Bronte has been declared as a “romantic rebel” because she ignored the repressive conventions of her day and made passion part of the novelistic tradition. Unlike stereotypical novels‚ Wuthering Heights has no true heroes or villains. The narration of the story is very unique and divergent because there are multiple narrators. Bronte’s character Lockwood is used to narrate the introductory
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Revenge is something that the action of inflicting hurt or hurt or harm on someone for an injury or wrong suffered at their hands. Hamlet‚ Laertes and Fortinbras are seeking revenge for wrongs committed against their families. Hamlet seeking revenge on his father’s murder. Hamlet uncle kills Hamlet farther and don’t tell anyone. Hamlet finds out by the ghost of king Hamlet who says “The serpent that did sting thy father’s life Now wears his crown.” and tells him that your uncle has murder me in
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To me revenge is getting back at someone for harm or wrongs done by them to you. I have two different views on revenge; one being it is completely justified and the other being that you can leave it in the hands of karma. In the play Hamlet‚ he seeks revenge on his uncle (Claudius) due to the fact that his uncle had poisoned his father and then married his mother. In the text Blocking the transmission of violence Martins revenge was justified due to the fact that his nephew’s life was wrongfully
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Revenge is a dish best eaten cold. Do you agree? Revenge is an act of passion; vengeance of justice. Injuries are revenged; crimes are avenged.’ Samuel Johnson Revenge is a word that changes futures‚ hopes‚ and dreams‚ a nasty‚ demeaning‚ degrading‚ and downright evil! Many people say that it is a dish best served cold‚ but I think that it is best served any way you want! Taking revenge is a bitter sweet thing. The Old Testament "an eye for an eye" (cf. Exodus 21:24) validates the concept of
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Revenge is the best way to get what you want for someone messing with you‚ but is it really good for you? Is it suitable for anyone? Is it a right thing to do? Can you or someone’s life be in danger if you proceed with your actions? Well‚ we have one man has written an article “Why Revenge Is Bad and Good” from ABC News‚ Bryan Robinson about the pros and cons of revenge which he published this previous year‚ 2015. He argues that revenge is a personal‚ advantage but it’s not a reasonable thing to
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Acting on revenge can either be bittersweet or deadly. Revenge is the act of “getting someone back” who has done another person wrong. The emotion one feels that could lead to revenge is anger‚ as a replacement of grief. Normally‚ the person taking revenge lets the one who has done him wrong know that he is vengeful. Other times‚ the person would act upon his revenge without letting the victim know what he is getting revenge on. Although‚ sometimes‚ an individual would just forgive the other person
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explains that revenge is something that can lead to bad and uncomfortable situations for both the initial bully and the retaliator if appropriate actions are not taken. The author believes that revenge should be taken more seriously so that only one person can be considered the one in the wrong when it comes to legal matters. She talks about how the desire for revenge consumes people’s lives‚ and leads them to do awful things. The author‚ Kate Murphy‚ includes examples of revenge scenarios such
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