FINANCIAL MANAGEMENT UNIT - 1 ___________________________________________________________________________ Meaning of Financial Management Financial Management means planning‚ organizing‚ directing and controlling the financial activities such as procurement and utilization of funds of the enterprise. It means applying general management principles to financial resources of the enterprise. Definition : “Financial Management is the operational activity of a business that is responsible for obtaining
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The Financial Detective‚ 2005 Teaching Note Synopsis and Objectives The case presents the student with financial ratios for eight pairs of unidentified companies and asks them to mate the description of the company with the financial profile derived from the ratios. The primary objective of this case is to introduce students to financial ratio analysis—in particular‚ the range of ratios and the insights each one affords. This case presumes that students have already been introduced to
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1.0 OVERVIEW OF THE SERVICE INDUSTRY We have always had service industries‚ and indeed there are numerous biblical references to services as diverse as inn keeping‚ money lending and market trading. Over time‚ the service sector has grown in volume and in the importance attributed to it. According to Baker J.M et al‚ The Marketing Book 5th Ed‚ (2003)‚ early economists saw services as being totally unproductive‚ adding nothing of value to an economy. He quotes Adam Smith as having included
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concept of Customer Service Management based on customer involvement with Hotel-81. Researches in this report include academic journal articles‚ press release‚ newspaper report and textbook references dated no later than year 2008. In order to attain value co-creation‚ examinations of Critical Incidents and Zone of Tolerance behaviour in service encounter were used to study the target audience of Hotel-81. Models such as the SERVQUAL‚ Servicescape‚ Service Blueprint and Service Encounter traits were
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Activity 1 Q1 what is a customer and who are the customers for your organization? Ans.Everyone in the organization is customer .Internal customer service must be of high quality so that service to external customers reflects the internal working of the organization .This applies whether your external customers are end –users /consumers or on seller. Q2.Why is it necessary for organization to investigate‚ identify‚ assess and include the needs of clients /customers in planning processes and how can
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Countrywide Financial: Failure of Corporate Governance‚ Incentive Compensation‚ & the Sub-Prime Crisis Executive Summary: Countrywide Financial was a mortgage-banking firm. They had one of the largest market shares in the early 2000s‚ when the mortgage market was booming. “No company pursued growth in home loans more aggressively than Countrywide” (NY Times 12/10). They were the leader of their industry‚ with 500 billion in home loans‚ 62‚000 employees‚ 900 offices‚ and
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Summary Both financial and non financial incentive motivators implemented with or without systematic administrations had different effects on work performance. The authors‚ Stajkovic and Luthans‚ based on their study of a manufacturing company of 7‚000 workers‚ concluded that financial incentive motivator‚ specifically pay for performance‚ had a stronger effect on work performance by increasing it by 37% than non financial incentive motivators‚ namely social recognition and performance feedback
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number of inmates serving long sentences * Increase in number of inmates serving life sentences * Increase in the number of violent children being sentenced * Increase in the prosecution of serious offences (Department of Correctional Services‚ 2005:105) The aim of this research project is to analyse the current processes followed in transportation of prisoners from holding cells at the police stations to correctional facilities. The security measures and technology used within these
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is an interest-bearing deposit account which you keep track of through a personal passbook. You can deposit funds at any Metrobank branch by accomplishing the appropriate deposit slip and presenting your passbook‚ slip‚ and cash or check at the service counter. B. Metrobank ET Savings Account The Metrobank ET Savings Account comes with an ATM card that allows you to conduct several transactions from a Metrobank automated teller machine. With a Metrobank ET Savings Account ATM‚ you can:
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reference for the evaluation and development of sound accounting practices. IS AN ACCOUNTING THEORY POSSIBLE? 115 Let’s compare this with what many believe is the accounting framework‚ the IASC Framework for the Preparation and Presentation of Financial Statements. This Framework purports to: 1 assist the board of IASC in the development of standards and review of existing standards 2 provide a basis for reducing
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