University of the Philippines Los Baños College Laguna AY 2013-2014 MGT 201 Case Analysis # 2: HOTEL CONTINENTAL Submitted by: Submitted to: Group 6 Edra‚ Mark Raymond V. Prof. Jimmy Williams Malabanan‚ John Benvers A. Sayseng‚ Kristel H. HOTEL CONTINENTAL I. Point of View: Based on the case‚ the point of view to be considered is that of Mr. Oscar Mendoza‚ owner of Triumph Tours‚ because he has the full knowledge of the problem‚ and the capacity to implement the decision.
Premium Hotel Lodging Tourism
Advanced Hotel Housekeeping Advanced Hotel Housekeeping is intended to augment the skills of individuals who are already working as Housekeeping Supervisors or Coordinators. Class #8 Supervisor & Executive Housekeeper Issues This advanced class focuses on creating strong housekeeping teams through the hiring process to training and integration within the department. Supervisors and managers are taught how to motivate their staff towards efficiencies and correct execution of standards. The second
Premium Hotel Hotels Motel
Executive Summary This essay looks at the Ritz-Carlton hotel operations‚ marketing strategies and service qualities. The essay will also include the transformational process model (including inputs and outputs) like shown in the Hospitality Operations A system approach book by Ball et al. (2003)‚ also market segmentation‚ differentiation and position in the market. The information was obtained from different literature such as academic journals and topic related books. RITZ-Carlton
Premium Marketing Customer service Hotel
Soccer season is about to start. This is Wally’s favorite time of year. Wally plays soccer professionally for FC Barcelona. He just joined the team after a great first season with Ajax. As Wally heads out to his first practice‚ he can’t wait to meet his teammates! As Wally gets closer to Camp Nou he gets more eager to play. After what feels like hours he finally makes it to the stadium. Once Wally walks into the training room his new team greets him. He gets tired of saying “it’s nice to meet you
Premium Association football Football Game
Seasons Seasons come to pass Second Second edition Additional poems – Helen Moffett TABLE OF CONTENTS THE BEATITUDES THE OPENING TO MISTRESS MARGARET HUSSEY LIKE AS A HUNTSMAN REDEMPTION THE SPRING ODE ON THE DEATH OF A FAVOURITE CAT‚ DROWNED IN A TUB OF GOLD FISHES THE GARDEN OF LOVE THE TIGER AND DID THOSE FEET IN ANCIENT TIME LONDON‚ 1802 ODE ON A GRECIAN URN MARIANA I FELT A FUNERAL CHRISTMASTIDE THE VOICE SPRING AND FALL TO AN ATHLETE DYING YOUNG 3 4 5 7 8 9
Premium Poetry
Writing Assignment: A Day During My Favorite Season The most important aspect of descriptive writing is focusing on precision. Precision begins with word choice. When writing‚ ask yourself: which word can I use that is the most exact concerning what I am trying to describe? Which words are the most accurate for creating the same image in the imagination of all my readers? Assignment: Think carefully about a day you have spent during your favorite season (spring‚ summer‚ autumn‚ winter.) What do you
Premium Writing Essay The Reader
Luxury hotels are always attracted by the rich and upper classes. These luxury hotels can distinguish the rich and the poor in a high level‚ and it is difficult to change these hotels to glocalization. One of the dilemmas facing the Alegre Hotel in Palma Cay is whether to glocalize and gradually become a unified campaign. This dilemma is the focus of Macro Bertini and John T. Gourville’s case study‚ ‘Time for A Unified Campaign’ (2011). ‘Time for A Unified Campaign’ concerns a luxury hotel in Palma
Premium Hotel Hotels Motel
Report :Hotels today are much more than just a place to sleep and rest. Many travelers view them as a great part of a gateway experience. After I had my lecture on Segmentation market‚ I had to researched and analyzed the segment market for two‚ 5 stars‚ hotels ( Hyatt Hotel ‚ Amaya Group Hotel ) . Firstly am going to define the “Market Segmentation”. Then‚ how to segment my target markets‚ under which categories. At the same point‚ am going to apply these categories in both hotels. Segmentation
Premium Hotel Hyatt Hotel chains
By Franko Ference Hotel ratings are often used to classify hotels according to their quality. The development of the concept of hotel rating and its associated definitions display strong parallels. From the initial purpose of informing travellers on basic facilities that can be expected‚ the objectives of hotel rating has expanded into a focus on the hotel experience as a whole. Today the terms ’grading’‚ ’rating’‚ and ’classification’ are used to generally refer to the same concept‚ that is to
Premium Hotel Concept Star
…… …………………… 6 4.2 The effects of “Cap & Trade” on Tourism ………… 7 5. Environmental Analysis of my IP hotel ……………… 7 5.1 The advantages of hotel environmental ………… 8 5.2 The disadvantages of hotel environmental ……… 8 5.3 Analysis my opinion of my IP hotel ……………… 9 6. The financial crises effects on hotel operation ……… 9 6.1 The financial crises effects for my IP hotel ……… 10 6.2 The method to solve of the situation ……………… 10 7. Conclusion …………………………………………… 11 8. Reference
Premium Global warming Climate change Greenhouse gas