Development & Expansion Analysis of a country from an hospitality point of view : Colombia‚ Bogota Introduction: According to a study made by Jones Lang LaSalle Hotels‚ four of the top spots in South America for investors are Bogotá‚ Colombia; Buenos Aires‚ Argentina; Lima‚ Peru; and Santiago‚ Chile. According to that fact‚ I will try to explain in what reasons Bogota could be better and a more attractive place for investors in the hotel industry then others. 1) Country overview Colombia is
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Make a reflection about the video “front desk first impression unprofessional segment” A front desk agent handles office duties for a company or office. Front desk agents greet visitors‚ answer phones‚ schedule appointments and‚ in some instances‚ provide security. Since the front desk agent is often the first person a visitor sees‚ she must be professional‚ courteous and able to provide the necessary assistance. But in this video you can clearly see that the man is very unprofessional in
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After this experience‚ the rest of the clinical shift went astonishingly well. With that great self-confidence and the motivation to efficiently accomplish all the other tasks‚ I realized that the coordination with my partners was the primary influence towards my self-esteem today. My partners and I communicated with each other on every aspect to clarify and divide responsibilities. We started the shift by splitting up and individually going into the patient’s room to wake them up and ask if they
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1. Briefly explain the functions and key characteristics of each of the above noted sectors of the hospitality industry and related industries Accommodation: the key characteristics of a resort manager is to ensure reception is ran appropriately‚ opening and closing at correct times‚ with high levels of customer service during all hours of business. A resort manager must be actively involved in recruitment and compile with department rosters‚ and most of all must implement work place health and
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Question: Consider the broad shifts in marketing. Can they be related to the major societal forces? Which force has contributed to which shift? Answer: According to Kotler and Keller (2011)‚ marketing is the ability of an organization to be able to meet the needs of its markets profitably. In the bid to profitably meet the needs of customers‚ organizations are considered to be continuously undergoing series of cycles in resonance with globalization‚ by ensuring that they are able to meet the
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A study on the shift in the Philippine Academic Calendar By: Lou Anne M. Pronto Republic Act No. 7797 states that “the school year shall start on the first Monday of June but not later than the last day of August.” Therefore‚ the shift of moving class calendar from June-March to August-May as proposed and decided by some major universities around the country falls within the parameters of the mandated school calendar. In studying the shift in the Philippine academic calendar‚ it is essential
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Eight Hour Shifts on Patient Safety Impacts of Twelve Hour Shifts vs. Eight Hour Shifts on Patient Safety Nurses usually work twelve hour shifts and it has become a common policy of shift rotation in majority of hospitals and other health-care facilities in United States and it is also being followed in several countries all over the world. When compared‚ there are several advantages and disadvantages for the patients and also for the nurses on both shift policies. Nursing
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Tourism is in what is known as the ‘Tertiary Sector’ of the economy. This ‘service industry’ is one of 3 other sectors in an economy‚ the 2 other sectors are: secondary sector and primary sector. The primary sector deals with ‘extraction’ such as farming‚ fishing & quarrying. The secondary sector deals with manufacturing and construction. ‘According to the theory the main focus of an economy’s activity shifts from the primary‚ through the secondary and finally to the tertiary sector. Fourastié
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HOSPITALITY STUDY NOTES Working in a socially diverse environment: * Hospitality means the friendly welcoming and entertainment of guests when you work in the hospitality industry‚ you are a representative of the organisation‚ and of the country. * Overseas visitors form their impression of a country by the way there are treated during their travel in their accommodation and the restaurants and cafes they visit. * You need to be able to convey the warmth and friendliness of welcome and
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The Bagel Hockey Case Audrey Swanson January 26‚ 2012 HRTM479: Perspectives on the Hospitality Industry Spring 2013/ Class #5662 Doctor Dipra Jha Executive Summary The major issues present in the “bagel hockey” conundrum are that the employees are unhappy and lack enthusiasm for their job‚ a few “games” have been created by the same unenthusiastic employees which have led to a decrease in the quality of customer service as well as an appreciable loss of food‚ the supervisors in this situation
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