A Survey and Analysis of various Tangible & Intangible Issues of Customer Satisfaction in After Sales Service of M&M vehicles Report Submitted for the partial fulfilment of requirement of The award of Degree of PGDM by Soumya Kanti Ghoshal PGDM No: 11052 Work Carried Out At MAHINDRA & MAHINDRA KOLKATA Under the Supervision of Koushik Ghoshal Area Customer Care Manager KOLKATA * CERTIFICATE BY ORGANISATION GUIDE * CERTIFICATE BY FACULTY
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Westward Expansion The westward expansion happened in the 1800`s. It was a period of time when the United States was trying to obtain more states in the Union from throughout North America; it was titled the Manifest Destiny. One of the reasons was because immigrants wanted to come to America to have freedom of religion‚ uninhabited land‚ and access to special metals. Martin Van Buren (1837 - 1841)‚ William Henry Harrison (1841‚ he died of pneumonia in office)‚ John Tyler (1841 - 1845)‚ and James
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in local markets will help to make international expansion possible. Identify a foreign market that you feel this company should enter next‚ and explain why it should enter that market and which of the strategies should be used. Explain the challenges from competition in the local market‚ and how the company might respond strategically to the competition. International Expansion The strategic partnerships which do not only have the knowledge to succeed in an international market but also
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Alternative International Expansion Strategies A. Nonequity Mode: A mode of entry that tends to reflect relatively smaller commitments to overseas markets (Peng‚ 2011). i. FRANCHISING 1. PROS IHOP can take advantage of low development cost and very low risk in overseas expansion. It makes senses financially in the sense that the franchisor can charge an initial fee to the overseas franchisee. Franchising in effect provides an almost cost free expansion since the original business receives royalties
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Purpose: In this lab‚ we will heat up a metal rod and measure how much it expands. We will calculate its Coefficient of Linear Expansion‚ α‚ and prove the formula for thermal expansion‚ ΔL = αLiΔT. Also‚ we heat up a known volume of methyl alcohol and calculate its Coefficient of Volume Expansion‚ β‚ and prove the formula for volume expansion of a liquid ΔV = βViΔT. Equipment: Hollow Metal Rods of different metals‚ Steam Generator‚ Stand‚ Burner‚ Flexible Hoses‚ Motion Amplifier‚ Micrometer
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Technology Review #2: Autonomous Vehicles Transportation Systems Sector CSIA 459 Over the past years innovation within the automotive industry has created safer‚ cleaner and more affordable vehicles. Many industries are getting closer to “self-driving” vehicle. The possible significant benefits to this innovation- saving lives‚ reducing crashes‚ fuel consumption‚ pollution and increase in mobility for disable and elderly people. We are going to take a closer look at autonomous vehicles
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1. What are the seven articles of the U. S Constitution and the purpose of each; -Article 1. Legislative Department All legislative Powers herein shall be vested (persons and groups that own and control) in a; Congress and House of Representatives. Establishes; Elections and meetings Legislative proceedings Rights of members Bills and resolutions Powers of Congress (both houses) Powers denied to Congress Powers denied to the States -Article 2. Executive Department The Executive power
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Economic Expansion 1. Briefly describe Hong Kong’s economy (background‚ GDP‚ growth rate‚ etc.)‚ (20 points) Everything about Hong Kong tells the story of trade. With beginnings as a small rocky island full of fishing villages‚ Hong Kong has grown to become one of the largest cities of trade and finance in the world. Hong Kong had a GDP of $325.8 billion USD in 2010‚ which represents a 6.8% growth from the previous year (“Economy: Hong Kong”‚ 2011). This growth is a nice change from the 2.7% loss
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Ken S. Ewert correctly asserts that free market is not the root cause of sin‚ but rather‚ the origin is a result of Adam’s fall from grace. In opposition to the Christian Socialists belief that capitalism is tyrannical‚ dehumanizing‚ selfish and fosters materialism (Ewert‚ 1989)‚ I concur with Ewert‚ that it is what is in the hearts of those charged with establishing and overseeing economic regulations that determines whether it will benefit or hinder society. The Fall of the Berlin Wall and the
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The topic of the stock market crash‚ is one that brings many theories and ideas to the true cause of the American economy downfall in the late 1920s. Foremost‚ the American economy suffered drastically following the conclusion of WWI‚ many lived under the assumption that the new era of the 1920s was full of economic opportunities‚ which caused over production of goods creating lasting effects on the economy. In addition‚ Americans had a false sense of security in local banking systems‚ stock prices
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