Chapter 1 The Problem and Its Background Introduction Customer service is the provision of service to customers before‚ during and after a purchase. According to Turban et al. (2002)‚ "Customer service is a series of activities designed to enhance the level of customer satisfaction that is‚ the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service‚ industry and customer. The perception
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Effects of the Social Networking Sites to the Study Habits of the 4th year High School Students of Divine Light Academy IV-Thomson Peralta‚ Arvin Denz Fenis‚ Lei Denise Factoran‚ Jeriko Mari Pesebre‚ Samantha Rae Matias‚ Jean Petersean CHAPTER 1 Introduction Nowadays‚ technology is already taking over the world. They use technology in different ways. It is a big help especially in communicating. Social networking sites are products of technology and also one way of communicating
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Chapter 1 Introduction I. Background of the study Research says that “parenting style has been found to predict a child’s well-being” since the kind of development style that parents use influences their child’s “social competence‚ academic performance‚ psychosocial development‚ and problem behavior” (Darling‚ N.‚ 2012). This is why parents play such a huge role on their children’s development. They are the ones who mold their kids into the person that they want them to be. Every parent wants
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Chapter 1 – Introduction A. Backround of the Study Social network sites (SNSs) such as MySpace‚ Facebook‚ Cyworld‚ and Bebo have attracted millions of users‚ many of the people are using these sites in their daily practices. There are hundreds of SNSs with different purposes but their main purpose is almost the same. But the difference is how the SNSs attract other people in many different ways of using social networks. Social is also is the collective of online communication channels dedicated
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CHAPTER 1—MANAGEMENT: AN OVERVIEW TRUE/FALSE 1. The manager’s job is a science where they work systematically and analytically and relying on intuition or judgment is not appropriate. ANS: F PTS: 1 REF: 5 NAT: AACSB Analytic: Leadership Principles 2. Organizations provide the means for societies to meet their needs. ANS: T PTS: 1 REF: 6 NAT: AACSB Analytic: Environmental Influence 3. Managers must be able to sense the need for change in themselves‚ the need for change in
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Chapter 1 THE PROBLEM AND ITS SETTINGS Introduction Computer addiction can have a variety of negative effects on a person. The most immediate are social. The user withdraws from friends and family as he spends more and more time on the computer. Relationships begin to wither as the user stops attending social gatherings‚ skips meetings with friends and avoids family members to get more computer time. Even when they do interact with their friends‚ users may become irritable when away from the
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The theme of chapter five of Freakonomics is involving parenting and whether parents really do affect their children as much as it is believed; whether the parents really matter. Levitt and Dubner discuss the roles of parents in the lives of their children‚ including the choices they make to protect them. They provide situations to show how the conventional wisdom of parenting is constantly changing‚ certain beliefs going in and out of style and ideas contradicting one another arising. Parents do
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midnight. The deal: It came together like an “after-school special on the Don’ts of leadership transitions‚” noted HR consultant J.P. Elliot. a “Jay Leno vs. Conan O’Brien: When Succession Planning Goes Very‚ Very Wrong.” Managing the Curve. Posted 1/14/10‚ www.managingthecurve.com/jay-leno-vs-conan-obrien-when-succession-planning-goes-veryvery-wrong. Accessed 12/30/10. The result: A PR nightmare dubbed The Jaypocalypse. Public trash-talking by all parties. And the defection of a serious chunk
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Chapter I The problem and its background 1.1 Introduction A peer group is both a social group and a primary group of people. It may be defined as a group of people who share similarities such as age‚ background‚ and social status. The members of this group are likely to influence the person’s beliefs and behavior. Also‚ a peer group can have a serious effect in an academic status of a person. School is where many children meet peers‚ form friendships‚ and take part in groups. For friendless
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Institute of Technology ECONOMETRIC PAPER Department of Economics College of Business Administration Mindanao State University – Iligan Institute of Technology Submitted by: Kent C. Bande Submitted to: Ms. Lady Lou D. Marapao October 2013 Chapter I Introduction Education is an essential basis of good life. Education teaches what man lives and struggles for. It cultivates an integrated life. By so doing‚ it gives significance of life. It is necessary for society. Education fashions and models
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