Business Ethics and Customer Satisfaction Issues & Challenges All of us would have heard an old saying “It’s all fair in Love‚ War & Business”. I am not sure about love and war but not everything is fair in business as today’s civilization is sensitized and present to how the business is conducted. All big business houses today have an ethical code of conduct or value system in place which guides them on how to function or how to take business decisions which confirms to their ethical code of
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are stakeholders? • stockholders • employees • customers • managers • supplies • local community According to Friedman‚ can a business do anything in the quest for profits? • No‚ it must not be deceptive or fraudulent Who is Theodore Levitt? • Former professor of marketing at Harvard B-School‚ Ph.D. in economics‚ prolific writer‚ editor of Harvard Business Review‚ coined the term "globalization" has been referred to as the father of modern marketing What is meant by a "nonconsequentialist
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What is Business Ethics? Business ethics is exactly the same as normal ethics‚ and that knows what is right or wrong‚ and learning what is right and what is wrong in a business environment. Then doing the right thing‚ but "the right thing" is not as straightforward as explained in many business ethics books. Most ethical dilemmas in the workplace are not simply a matter of "Should she steal from him?" or "Should he lie to his boss?" Businesses cannot function without ethics‚ why? Society dictates
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BPMN3123 – MANAGEMENT ETHICS TUTORIAL 1 1. Advantages and disadvantages of ethics in business. [Apakah kebaikan dan keburukan mengamalkan etika dalam perniagaan?] Advantages Business ethics offer companies a competitive advantage. Consumers learn to trust ethical brands and remain loyal to them‚ even during difficult periods. In 1982‚ Johnson & Johnson spent over $100 million dollars recalling Tylenol‚ its best-selling product‚ after someone tampered with bottles of the painkiller. The
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MBL926S BUSINESS ETHICS ASSIGNMENT 2 PREPARED BY STUDY GROUP CEN011A FOR MR MAHARAJ STUDY GROUP MEMBERS - CEN011A NAME STUDENT NUMBER CONTRIBUTION Arnold Lukoto 73026379 100% Cicelia Van Rooi 71119183 100% Dingaan Masango 32700113 100% Gerardt Viljoen 72997737 100% Hansie Wessels 72903902 100% Hennie van Tonder 72999055 100% Khunou Kgame 72781238 100% Nhlanhla Mkhwanazi 72538732 100% Terence Israel 72887435
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Business Ethics Assignment Total 100 Marks Paper 1. Explain the conditions of Kant for Moral Law? Ans. : Kant states the following conditions for Moral Law: A. For a rule to me a moral rule‚ it must prescribe to us categorically and not hypothetically. A moral rule prescribes what we ought to do without reference to any purpose or consequences. A hypothetical prescription or imperative only tells us what we ought to do if we wish to achieve certain code ends. So naturally‚ if we did not
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Before we seek to find out some of the business ethics that business people should embrace‚ it is needful to first understand what the word ’ethics’ refers to. Ethics are a set of moral principles which are recognized in respect to a particular class of human actions or a particular group‚ for instance the medical ethics‚ legal ethics‚ teaching ethics that brings together people of the same profession. These principles deal with values relating to human conduct with respect to concepts such
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Chain which discussed the Apple’s factory and the condition of the factory. Apple is one of the largest mobile phone manufacturers in the world and they have many factories and workers around the globe. The audit team found out that there is several ethics issue for the factory of Apple. First is the factory hired underage employees which are under age of 16 and it is the youngest age for employment in china. And Apple also falsified identifications to allow underage to work in the factory. The factory
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BUSINESS ETHICS INTRODUCTION Ethics concerns an individual’s moral judgments about right and wrong [Lawrence Kohlberg; 1958]. In any business‚ individuals or groups make organizational decision; both are influenced by a company’s corporate culture. The decision to behave ethically in business is a moral one; decision makers must decide what they think is the right course of action. This may involve rejecting the route that would lead to the
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Ethics and Social Responsibility First Discussion Forum 1. "Ethics has no place in business." Discuss this statement. Frequently many people pronounce the said “business is business”‚ showing a slight taste of immorality‚ where business are purely economic and ethics has no place in business‚ but is very important to know that ethics is essential component of a company. Ethics demand that the most important consideration is the people. Unethical act has a high risk. Every business leader
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