Organizational Culture Inventory Introduction The unit I selected to study is the Sales and Service department of the organization where I am employed‚ Verizon Telecommunications. It is the customer service department in which customers call in to order new service‚ add services or products to existing service‚ and report any questions‚ comments or complaints. In addition to placing orders for services‚ if a customer has a problem or a technical issue‚ my job is to analyze the problem or issue
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Organizational Culture Inventory The organization I chose to study is T-Mobile USA. I have been working for T-Mobile for almost 5 years now. T-Mobile USA is a telecommunications provider. It’s a subsidiary of Deutshe Telekom in Germany. T-Mobile sells cell phones and provides mobile network service for its customers. I am a technical support representative in one of the many call centers. I have been there through many organizational changes. As shown in the OCI Circumplex‚ the primary style of
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The Organizational Culture Inventory (OCI) is where people describe the behaviors and expectations that make up prevailing cultures of their organizations. This is an approach for mapping organizational cultures developed by Human Synergistics. (P.29 Organizational Behavior) The OCI is a system of beliefs and values that shape the attitudes of members‚ guides their behaviors at work‚ and influences their performance goals and aspirations. The OCI maps use these results to describe three alternatives
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Asia‚ and Australia. There are 170 shops in the United States included outlets stores. L’Occitane employed more than 2‚200 people and maintaining retail boutiques and franchises across the world. Current Culture According to the Organizational Culture Inventory‚ the primary style of L’Occitane is approval‚ dependent‚ competitive‚ and perfectionistic. L’Occitane is a retail company that sells high-end beauty products. We have to avoid any conflict either between the employees or with the customers
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Perhaps you’ve put off pregnancy to concentrate on your career‚ or because it’s taken you a while to find the right partner. Or perhaps you’ve been trying for a baby for a while‚ and your 40th has come and gone. The burning question for you now is‚ "Have I left it too late?" The answer is "no"! Many 40-plus women do conceive‚ although there’s no denying that your odds of getting pregnant are a lot lower than just a few years ago. What are my chances of getting pregnant naturally in my 40s
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Cross-Cultural Organizational Behavior Annu. Rev. Psychol. 2007.58:479-514. Downloaded from arjournals.annualreviews.org by University Of Maryland on 12/11/06. For personal use only. Michele J. Gelfand‚1 Miriam Erez‚2 and Zeynep Aycan3 1 Department of Psychology‚ University of Maryland‚ College Park‚ Maryland 20742; email: mgelfand@psyc.umd.edu Technion‚ Israel Institute of Technology‚ Technion City‚ Haifa‚ Israel 32000; email: merez@ie.technion.ac.il Department of Psychology‚ Koc University
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School of Management [pic] GM 591: Organizational Culture Inventory Results for ABC IT – Business Solutions Group. Instructor: Rick Lochner Prepared by: Venkata Kumaran Date: 20-JAN-2010 TABLE OF CONTENTS 1.0 Introduction 3 2.0 Current Culture 3 2.1 Cultural Type 5 2.2 Behaviors Associated with the Current Cultural Type 5 3.0 Targets for Cultural Change 6 4.0 Potential Benefits & Risks of Cultural Change 8 4.1 Benefits 8 4.2 Risks 8 5
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