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    Customer Satisfaction

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    A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute

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    Lawford Case Study Hbr

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    purchasing agent not the decision maker. Gibson is the right person to work with when pushing reorders and selling parts‚ however the drive train system is a major capital expense. Bayfield had already spent $200 million on the mechanicals of the project and was planning on spending another $900k on the drive system. Gibson has no executive power and therefore Allen should have spent less time with him. An example of this is when Allen shows Gibson Pollack’s spec ideas. It’s clear from the log that Gibson

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    A Matter of Taste

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    Post-apartheid Society “A Matter of Taste” by Alex La Guma Alex La Guma’s short story “A Matter of Taste” talks about the post-apartheid social relationships and conflicts between the mixed races‚ also known as the coloureds and the whites. Through the observation of John‚ the narrator‚ the American Dream is interpreted differently by Whitey and Chinaboy; in other words‚ by the wealthy and respectable whites and the poor non-whites. Throughout the short story‚ various examples of characterization

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    In the article “Why Literature Matters‚” author Dana Gioia uses several methods of persuasion to convince the audience that the decline of reading in America has had and will continue to have a negative effect on society. Gioia starts off the article with a broad statement about how younger individuals are taking less interest in the form of arts. Gioia’s inclusion of a report from the 2002 Survey of Public Participation in the Arts that shows the declining trend of interest in the arts for young

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    Does It Matter?

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    Does it matter? - losing your legs?... How would you feel if someone asked you this? Good Morning/Afternoon. This term we have been studying propaganda and as you all know propaganda is information‚ ideas‚ or rumors deliberately spread widely to help or harm a person‚ group‚ movement‚ institution or nation. Today I will be talking about a poem called “Does it matter?” by Siegfried Sassoon. This poem talks about the struggles of coming back to everyday after the war. As you all know in 1914 there

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    Debt vs Equity

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    . Debt and Equity Financing Debt Versus Equity Financing ACC400/University of Phoenix June 13‚ 2011 Debt Versus Equity Financing In the accounting industry financing is an important concept. Many companies would not be operable without acquiring some for of financing options. Although there are many types of financing‚ the two that will be discussed in this paper are debt financing and equity financing. Also this paper will give two examples of each type of financing and discuss which

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    stiffer sentences. And still‚ the fear grows; […] the fear of our own children”1. Chronicling his time as a counselor and writing teacher for delinquents in the juvenile justice system in Los Angeles‚ Inglewood‚ and Pomona; Edward Humes‚ author of No Matter How Loud I Shout‚ tracks the inefficiency and failures of the Juvenile Court systems. Although his book follows the stories of seven kids in the mid 1990’s‚ the inefficiencies and flaws Humes identifies are widespread as the issues are prevalent in

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    States of Matter

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    Subject:Chemistry Topic:States Of Matter What is matter? Matter is anything that has mass and occupies space. All matter can exist in three(3)states. There are: solid‚ liquid and gas. In addition‚ all matter is made up of particles: atoms‚ molecules and ions. Solids In the solid state state‚ the particles are packed closely together in a regular manner. The focus of attraction between these particles are very strong and as a result solids are usually very hard and very difficult to compress

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    The book that I chose to read was When Breath Becomes Air‚ by Paul Kalanithi. Paul Kalanithi was both a neurosurgeon and writer. He held degrees from Stanford‚ Cambridge‚ and Yale School of Medicine. During his residency as a neurosurgeon he had many achievements‚ performed a great deal of research‚ and had won several different awards. However‚ in the last few months of his residency‚ he began to have a lot of back pain and fatigue‚ and was soon diagnosed with terminal lung cancer. Throughout this

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    When Bullying Turns Deadly : Can it Be Stopped Brian Williams Baker College In the article When Bullying Turns Deadly: Can it Be Stopped‚ by Time Magazine‚ author John Cloud writes how bullying has gone from kids calling each other names on the play ground or on the way home from school‚ to using cell phones and computers to harass‚ intimidate and humiliate

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