| CONSTRUCTION FIRMS TO SEEK ISO CERTIFICATION BEFORE DOING BUSINESS WITH DPWH October 26‚ 2010 | | | | Allegations on substandard DPWH projects shall be a thing of the past. This is after DPWH Secretary Rogelio L. Singson issued three (3) Department Orders for compliance of private construction and consultancy firms doing business with DPWH to ensure the quality of DPWH projects. In his DPWH Department Order No. 49‚ Secretary Singson requires Large “A”‚ Medium “B”‚ and Medium “A” contractors
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local business agreeing to serve on a fund-raising committee for a community service organization. -> deductive i. A message extending appreciation for the outstanding work of a consulting firm that spearheaded your successful effort to obtain ISO 9000 certification j. A message acknowledging shipment of an order and extending credit to a first-time customer. - >deductive 6. Revise the following openings so that they are inductive. a. Because your all-in-one printer did not show any
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b. external costs c. costs of dissatisfaction d. societal costs 6. ISO 9000 seeks standardization in terms of a. products b. production procedures c. suppliers’ specifications d. procedures to manage quality 7. Which of the following is true about ISO 14000 certification? a. it is a prerequisite for ISO 9000 certification b. it indicates a higher level of adherence to standards than ISO 9000 c. it is only sought by companies exporting their goods d. it deals with environmental
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Quality Assurance in Construction The importance of Quality Assurance is based on the principals of getting things right first time. By implementing‚ maintaining‚ reviewing and continually improving a Quality Assurance System a company can achieve and reap the benefits of having such a system in place. Quality Assurance exists because of the degree of dissatisfaction experienced by the industry’s clients over a long period‚ combined with a growing impatience by some of their advisers to achieve
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Introduction: The term Quality management in business determines the quality of products or goods that produced in any business organization for the customers and that is why it is vital for any kind of business or service organization. Quality management emphasis on the ways those are used in improving and controlling quality. Quality control management intended to identify and prevent products those contains faults from reaching customers. Since the foundation of Toyota‚ it has been successfully
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Functional Managers"‚ Journal of Business Ethics‚ Roger‚ S Wish‚ V. (2009). Global Population Aging: Growing Old Aging Population Faces a Poverty Crisis. Wren‚ J.T. (1995). The leader’s companion: Insights on leadership through the ages. New York: The Free Press.
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standards to ensure operational excellence across all departments. A couple of the key systems used are Six Sigma‚ and ISO 9000. Southwest and Chevron both use variations of the Six Sigma process. Southwest primarily in terms of conveyor/baggage handling processes and Chevron in terms of fuel refining and oil plant operations. Both Chevron and Southwest are certified in compliance with ISO 9000 standards. 3. Customer Service and Quality – Riordan strives to be a solution provider for its customer’s needs
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MANAGEMENT OF QUALITY Quality cannot be ignored; every purchasing decision is based on price and quality What is Quality? It’s the ability of a product or service to consistently meet or exceed customer expectations. Slogans related to quality: * Talk is cheap but recalls are not. * There is nothing is more frustrating than working hard and then knowing that what you did‚ didn’t work out. * People want to do good job‚ and we have to enable them. To meet or exceed customer expectations
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Vision Statement 8 Primary objective of Opal Laboratories 8 Organizational Chart 8 Pakistan Pharmaceutical Industry 14 Pharmaceutical Country’s Profile 14 Guidance for Pharmaceutical Industry 15 Integrating Good Manufacturing Practices in ISO 9001 16 ISO 9001:2000 at Opal Laboratories 16 Process History 20 Total Quality Department 20 Critical to Quality – Customer’s Perspective 21 Secondary assessment of Product Quality 21 Measurement of CTQ’s 23 Quality Management Framework 25 Issue encountered
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the ideas and theories developed by thought leaders and include: C h a p t e r 4 : Q u a l i t y I m p r o v e m e n t 67 • PDCA/PDSA; • Associates for Process Improvement’s (API) Model for Improvement; • FOCUS PDCA; • Baldrige Criteria; • ISO 9000; • Lean; and • Six Sigma. Shewhart Cycle/PDCA or PDSA Cycle As discussed earlier‚ in the 1920s‚ Walter Shewhart developed the PDCA cycle used as the basis for planning and directing performance improvement efforts. Since the creation of the
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