is available at http://www.emerald-library.com Journal of Management Development 19‚6 456 The story of Singapore Airlines and the Singapore Girl Deputy Head of Department/Group Head‚ Republic of Singapore Air Force‚ Singapore Keywords Airlines‚ Singapore‚ Brands‚ Differentiation‚ Strategy‚ Service quality Abstract Maps the strategic 50-year journey of Singapore Airlines (SIA) to identify the underlying factors that account for its extraordinary success and world-class stature. Both longitudinal
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Remuneration and Reward for Graduates | | HRM 301 | Research Report | | | | | | Contents 1. Introduction 3 1.1 Graduate programs 3 1.2 Y Generation 4 2. Remuneration and Rewards 5 2.1 Base Salary 5 2.2 Incentives 6 2.3 Travel 7 2.4 Employee Benefits 7 3. Employee Engagement 8 4. Career Advancement 8 5. Training and Development 9 6. Conclusion 9 7. References 11 8. APPENDIX. Chart 1 13 Remuneration and Reward for Graduates
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Team Performance Reward Hoang Thi Bich Chi Nguyen Huy Hoang Nguyen Thi Hoa Hong Nguyen Thai Hung Pham Trong Kha Huynh Thi Anh Thoa Human Resource Management January 26th‚ 2013 Dr. Lam Nguyen Team Performance Reward In the competitive market nowadays‚ what is the most critical element to business success? Is it the cutting-edge technology? Perhaps having a nice office or having many new ideas? Wrong‚ wrong‚ and wrong. A prior study indicated‚ “many organizations find teams to be important
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Effects of Rapid Population Growth While population growth is at times a beneficial thing for a species‚ there are many factors that define when growth becomes detrimental. When population growth becomes "rapid" there is a great chance that the counter-productive level has been reached. The most accurate index is the balance between population and sustainability. 1. Rapid Growth o Rapid growth is a quick increase in population. The number concerned when calculating the population is the number
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If we told you that Coca-Cola had operating units in 50 countries around the world‚ you probably would not be surprised. If we told you that Coca-Cola had been in business for almost 125 years‚ you probably would not be surprised. So‚ you tell us … how many different beverages does Coca-Cola produce? 100? 500? 2‚ 000? Are you surprised yet? Worldwide‚ Coca-Cola produces an amazing 2‚ 800 different beverages. When an organization is that big‚ has that sort of worldwide presence‚ and boasts
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an extension of probation and 5% leave. Senior managers at SIA believe that everyone‚ no matter how senior‚ has a training and development plan with clear goals. The famous ‘‘Singapore Girl’’ undergoes training for 15 weeks‚ longer than any other airline and almost twice as long as the industry average of 2 months. Thistraining includes not only functional skills such as food and beverage serving and safety training‚ but also soft skills of personal interaction‚ personal poise‚ grooming and deportment
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While the major airlines in the United Stated were making a lost of approximately $8 billion‚ Southwest was the only airline company that was profitable as well as facing a rapid grow-with a 25 percent sales increase in 1992. In 2005‚ Southwest was the sixth largest airline in United Stated. The success of Southwest is mainly linked to its pricing strategy‚ it positioned itself as a low-price‚ short hauls and bare bones operation. There are numerous distinctive characteristics that had lead to
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company Vietnam Airlines is the national carrier of Vietnam‚ which was established in 1956 under the name Vietnam Civil Aviation. Vietnam Airlines offers excellent service‚ high quality products‚ relaxing atmosphere at competitive price to their customers. They also generate a hospitable‚ effective and dynamic working environment for all their employees to perform the best abilities and skills to the company. Vietnam Airlines mission: Their mission is to be one of the best airlines in the world
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North America for Euro-Air. Euro-Air‚ a major European-based commercial airline‚ operated daily service to its European hub from fourteen cities in North America and onward service to more than 300 locations in 90 countries around the world. The fax letter (see Exhibit 1) suggested that Euro-Air had recently caused a lot of problems for at least one of its passengers. Passenger complaint letters were not unusual at any airline. What was unusual about this letter was the litany of problems described
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Hub of the World Emirates is one of the fastest-growing and most profitable airlines in the world. Yet the secret of its success is largely unknown outside the Arab world. Donald N. Sull‚ Sumantra Ghoshal and Felipe Monteiro unveil some of the mystery that shrouds a national carrier that enjoys no state handouts – and treats its employees as a giant family. The ess than two decades after its foundation‚ Emirates placed the biggest order in civil aviation history‚ for $19 billion worth of
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