Unit 1 / The Contemporary Hospitality Industry/HND in Hospitality Management LO3- Understand Recent Developments Affecting Hospitality Operational Standard Operating Procedures Purpose Benefits These are accepted best practices evolved in hospitality over the years and serve as benchmarks for customer expectation and service SOP’s help the industry to meet customer expectations and bring about consistency in operations. They also develop effective response systems to customers. 1) Quality
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expressions The Expressions Company began in 1988 as The Expressions Card and Stationery Shop‚ offering greeting cards and other paper products exclusively distributed by Sterling Paper. Two decades later‚ The Expressions store has grown to over 40 branches nationwide and has expanded its merchandise to include complete lines of school and office supplies‚ gift and novelty items‚ computer supplies and reading materials‚ living up to its current positioning as "Your affordable school and office
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MIPEX 2010 INDICATORS LABOUR MARKET MOBILITY ACCESS 1 Immediate access to employment What categories of third country national residents have equal access to employment as nationals? a. Long-term residents b. Residents on temporary work permits (excluding seasonal) c. Residents on family reunion permits (same as sponsor) 2 Access to private sector: Are TCN residents able to accept any private-sector employment under equal conditions as EU nationals? All of them 100 50 Not c or certain categories
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The Mobile Commerce Explosion It’s happening right now all around you. Although the “outrageous transformation” has yet to occur‚ more and more people every day are turning to their smartphones for shopping convenience and comparison. For a Christmas gift for his girlfriend in 2010‚ Tri Tang went shopping for a Garmin global positioning system (GPS). He found exactly what he wanted at a Best Buy store for $184.85. But instead of dropping it into his cart and proceeding to the cashier‚ Tri pulled
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Case Problem 2: Office Equipment‚ Inc. 1. l = 1 llamada/50 hours = 0.02 calls per hour 2. Mean service time = travel time + repair time = 1 + 1.5 = 2.5 hours m = 1 / 2.5 hours = 0.4 customers per hour 3. The travel time is 1 hour. While this is considered part of the service time it actually means that the customer will be waiting during the first hour of the service time. Thus‚ travel time must be added to the time spent in line as predicted model in order to determine
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WEEK 1 Week One- Day 1 – Get to know one another- Your name‚ your tract and what you might like to take photos of during the semester ie; nature‚ fashion‚ cars‚ sports‚ etc. *Read the Syllabus & Cover Sheet in class 10 pts*Read Chapters 1-4 Complete Digital Photography *Vocabulary Assignment - 30 ptsDay 2 – Photo Assignment - 35 Get to Know Your Camera‚ - (Video Instruction Lynda.com) Check out a camera and take pictures to have ready to upload to the Rendering Folder by next class
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Primary objectives an audit an audit team hopes to accomplish by preparing a proper set of audit workpaper: An audit workpaper serves as a source document‚ which includes all of the evidence and opinions that were found in a particular auditing period. This important document embodies several benefits starting from the planning of the auditing process and continuing beyond when no engagement exists. If the company had been audited‚ a new auditing team can refer to these workpapers to assess
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Harold Shipman was born on January 14‚ 1946 in Nottingham‚ England. As a child and caring for his mother while she was going through terminal lung cancer‚ he wanted to become a doctor. Shipman attended Leeds School of Medicine in England and began working as a physician in 1970 (Biography‚ 2017). After graduating from Leeds School of Medicine‚ Shipman who had started a family began his career as a physician in Todmorden‚ Yorkshire. By 1975 he was forging prescriptions to himself for pain medicine
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121‚ 9:30am April 7‚ 2011 Summary of “Protecting Freedom of Expression on the Campus” In “Protecting Freedom of Expression on the Campus”‚ the author‚ Derek Bok shows how expressing yourself falls under the First Amendment‚ whether it is on a private college campus or public college campus. He further explains that just because it is protected by law does not mean that it is “right‚ proper‚ or civil. Bok goes on to show how censoring freedom of speech would cause people to “test the limits” to
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Sir Harold MacMichael During his early days‚ Sir Harold MacMichael was graduated with a first from Magdalene College‚ Cambridge.He entered the service of the British Empire in the Anglo-Egyyptian Sudan after passing his civil service exam. He then served in the Blue Nile province until 1915 which was when he became a senior inspector of Khartoum province‚ rising to the position of the civil secretary in 1926.In 1933‚ he became the Governor of Tanganyika until 1937. The following year‚ he became
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