QUESTIONNAIRE Dear Respondent‚ Assalamu Alaikum…. This questionnaire has been designed to conduct a research on ‘Measuring Employee Job Satisfaction” to fulfill the course requirement of MBA Program. A survey is being conducted among employee of ‘EXIM Bank Ltd.’ Agrabad branch‚ Chittagong. Your honest opinions are valuable to this survey and will be kept confidential. Thank you for your time and effort. [Part A: Personal information] Name of the Respondent: ……………………………………………. Address
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CUSTOMER SATISFACTION SURVEY BANK OF INDIA CUSTOMER PROFILE 1. NAME :- 2. GENDER :- Male/Female 3. AGE :- 4. EDUCATION :- (a) Upto Matriculate (b) Undergraduate (c) Graduate (d) Post Graduate 5. OCCUPATION :- (a) Salaried (b) Business (c) Professional (d) Self Employed (e) Student (f) Retired (g) Housewife (h) Others (Specify) 6. BANKING ACTIVITY ROUTINE :- (a) Personal Visit to Branch (b) Internet Banking (c) Delegated to Spouse/Children/Employee
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| Food and Beverages | Tagline/ Slogan | Sab Khaate Hain | USP | Good quality‚ fresh‚ hygienic and tasty Indian sweets and snacks | STP OF BIKANERVALA Segment | People who like Indian sweets‚ namkeens and other traditional snacks | Target customers | Middle and upper middle class urban families | Positioning | Indian sweets and namkeen manufacturer as an alternate to western fastfood | A few details about Bikanervala in Hyderabad: * Bikanervala in Hyderabad is located in Road no. 2‚ Banjara
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Store-check Report I. Introduction Potato chips is the most popular and common snack for Filipinos‚ both children and adults. The objective of this study is to deliver to customers the different pricing trends of the producers of potato chips to its market. One of the leading brands that is fast-selling is Jack n’ Jill’s Piattos. This potato chip brand runs through the market in many countries including Thailand‚ Malaysia‚ China‚ Indonesia and Vietnam for 46 years (Source: http://www.universalrobina
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References: Bloom‚ B. S.‚ Engelhart‚ M. D.‚ Furst‚ E. J.‚ Hill‚ W. H.‚ & Krathwohl‚ D. R. (Eds.). (1956). Taxonomy of educational objectives‚ the classification of educational goals‚ handbook i: Cognitive domain Cambridge online dictionary. (2007). Retrieved August 10‚ 2007
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yet i don’t hate starbucks because i don’t like THEIR coffee if you don’t like the people who go there‚ well‚ then you’re profiling‚ if you don’t like the people who work there‚ why? people call them snobby‚ i call them nice‚ you try working in customer service everyday‚ people are assholes‚ and the workers at starbucks are always really nice to me‚ or at least you can tell they try‚ and of course there will be a rude one every now and then‚ you’ll find this at EVERY DECENT SIZED BUSINESS IN THE
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of a S-Chip CEO (unabridged) |[pic] |[pic] | | |Written by S-chip CEO | |Saturday‚ 25 April 2009 | | | |A fascinating email circulated around yesterday purportedly from the CEO of a S-chip
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I CCFY MADE ON BEHALF OF Frito-Lay‚ Inc. - Sun ChipsTM Multigrain Snacks I 6 Au3hsf -‚ - k07 NUS Gusinass School In mid-1990‚ Dr. Dwight R. Riskey‚ Vice President of Marketing Research and New Business at Fritu-Lay‚Inc.‚ assembled the product management team responsible for Sun Chipsm Multigrain Snacks. The purpose of the all-day meeting was to prepare a presentation to senior Frito-Lay executives on future action pertaining to the brand. Sun Chipsm Multigrain Snacks is
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difference. Table of Contents Table of Contents 3 Introduction: 4 HISTORY 4 COMPANY 6 Mission Statement: 6 What you are selling: 6 Competitors: 8 Keys to Success: 8 FLAVOURS 9 Nutritional information 9 Bag of Lays Baked Chips 9 Key Objectives 10 MARKETING ENVIRONMENT 12 MICROENVIRONMENT 12 MACRO ENVIRONMENT 14 SWOT Analysis 16 Strengths 16 Weaknesses 18 Opportunities 18 Threats 19 MARKETING STRATEGY 21 Marketing Objective 21 LAY’S Target Markets 21 Holistic
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quality has been recognized as a key factor in differentiating service products. Customer satisfaction can be secured through high quality products and services (Getty & Getty‚ 2003; Gupta & Chen‚ 1995; Tsang & Qu‚ 2000). Edvardsson (1996) reflected that the concept of service should be approached from the customer ’s point of view‚ since it was his/her perception of the outcome that constituted the service. Customers may have different values and different grounds for assessment and most of the time
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