References: Books Pfeffer (1994) Competitive Advantage through people: unleashing the power of the workforce‚ Boston havard business school press Guest D (1997) “Human resource management and performance: a review and research agenda” Ulrich‚ Dave. Delivering Results: A New
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may potentially be a link between the behavior of the subordinate‚ particularly when it comes to the lack of reporting unethical behavior of the leader. The LMX theory is one of the most widely researched theories in leadership (Goertzen & Fritz‚ 2004). Within this theory‚ leaders have special relations with an inner circle‚ or the in-group‚ who typically get preferential treatment‚ higher levels of responsibility‚ and overall have more influence than those in the out-group. Northouse explains
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p26-27‚ 2p Kivlehan‚ Noella Pio (2005‚ October). Companies divert calls back to the U.K. Estates Gazette‚ Issue 543‚ p135-136‚ 2p‚ 1c Fox‚ Justin (2003‚ November). Where is your job going. Fortune‚ Vol. 148 Issue 11‚ p84-94‚ 7p‚ 1 chart‚ 1 map‚ 5c Pfeffer‚ Jeffrey (2006‚ March). A Penny Saved‚ a Customer Spurned Outsourcing customer service may seem like a bargain‚ but it can cost you some of your most valuable clients. Business 2.0‚ 7(2)‚ 66. Retrieved May 4‚ 2006‚ from ABI/INFORM Global database
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Emotional Intelligence and Leadership – What makes a good leader? According to Salovey and Mayer emotional intelligence is the ‘The ability to perceive emotion‚ integrate emotion to facilitate thought‚ understand emotions and to regulate emotions to promote personal growth’ (Salovey & Mayer et al‚ 2001‚ pg 232). Daniel Goleman‚ Richard Boyatzis and Annie McKee‚ in Primal Leadership‚ describe ‘six styles of leading that have different effects on the emotions of the target followers’ (Goleman
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Instances where employee and management relations are hampered?? conflict is an inevitable part of organizational life and will influence organizational teams. A lesser known fact is that conflict can be healthy‚ even useful and productive. However‚ conflict can become dysfunctional and inhibit productivity if parties become entrenched‚ disputes become personal‚ or team members take sides (Chris Musselwhite). When people work together‚ conflict becomes a part of doing business. It is a normal occurrence
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McKinley‚ W Michie‚ J. and Sheenhan‚ M. Business strategy‚ human resources‚ labour market flexibility and competitive advantage. International Journal of HRM vol. 16 no. (3) (2005). pp. 445–464 Oliver‚ N Pfeffer‚ J. (1994). Competitive advantage through people. Boston: Harvard Business School Press. Pfeffer‚ J. (1998). The human equation: Building profits by putting people first. Boston: Harvard Business School Press. Poon‚ H. F. and Rowley‚ C. Contemporary research on management and HR in China: A comparative
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Chapter 5 EXISTENTIAL THEORY AND THERAPY [A]ctually‚ I have been told in Australia‚ a boomerang only comes back to the hunter when it has missed its target‚ the prey. Well‚ man also only returns to himself‚ to being concerned with his self‚ after he has missed his mission‚ has failed to find meaning in life. —Viktor Frankl‚ Psychotherapy and Existentialism: Selected Papers on Logotherapy (1967‚ p. 9) Some forms of counseling and psychotherapy‚ such as Freud’s psychoanalysis‚ evolved primarily
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motivation‚ leadership‚ nurse outcomes and patient satisfaction McNeese-Smith‚ D. (1995). Job satisfaction‚ productivity‚ and organizational commitment: The result of leadership Pfeffer‚ J.‚ Veiga‚ J. (1999)‚ Putting people first for organizational success. The Academy of Management Executive‚ 13‚ 37-48. Pfeffer‚ J.‚ Veiga‚ J.‚ Hatano‚ T.‚ Santalainen‚ T. (1995)‚ Producing sustainable competitive advantage through the effective management of people‚ The Academy of Management Smith‚ A.‚ &
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“The Nuremberg Trials were a series of 13 trials which were held in order to bring Nazi war criminals to justice. The trials took place in Nuremberg‚ Germany‚ between 1945 and 1949. The defendants included Nazi Party officials and high-ranking military officers along with German industrialists‚ lawyers and doctors‚ who were accused on charges of crimes against peace and crimes against humanity. Nazi leader Adolf Hitler committed suicide and was never brought to trial. Although the legal justifications
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Popularized in renaissance drama‚ comedy was defined in Shakespearean times as stories that had happy endings for the protagonist. Comedy has expanded beyond that because there are so many types of comedy and happy endings is a quite a broad definition for comedies. Many people have darker senses of humor which do not always involve happiness. Satirical comedies also are not necessarily “happy”. Comedy is truly based on the way you were raised. Comedy is used to cope with negative situations. Therefore
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