Task 1: Research different functional areas‚ provide definitions of each of these functions: * Customer Servise Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Its importance varies by products‚ industry and customer; defective or broken merchandise can be exchanged
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ANALYSIS OF FUNCTIONAL CONFLICT IN THE ORGANIZATION WITH REFERENCE TO OCEANIC BANK PLS (OBP) INTRODUCTION. Conflict refers to events ranging from inner turmoil produced by competing needs or desires to open violence between entire societies (Greenberg & Baron 1995). Conflict has grown to become a very imperative word in Organizations and in everyday human life‚ in the organization it is seen as the struggle between 2 or more people or groups in the organization‚ and could be functional or dysfunction
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Functional Areas of Business Roles of a manager within the functional areas of business are important for the success of any organization. Functional areas are classified under four category and they are planning‚ organizing‚ leading‚ and controlling. Intensive focus of these functional areas is critical for managers to ensure business success through efficiency and the effective use of employees. Planning The first step in the management function is planning because planning is the basis for
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Tesco’s key functional areas Functional areas In all companies there are many different tasks which need to be carried out regularly‚ in order for the business to reach its aims and objectives. Stock needs to be brought‚ the bills and finances need to be controlled‚ and customer service issues dealt with and so on. In a small organisation one or two people may do all the jobs‚ whereas in a large organisation people have to be specialized in many different individual tasks. In a large company
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Functional Role of a Manager Kristen Pinkney Management/521 August 28‚ 2013 Dr. Andrea Diese Functional [Possible incorrect indentation] Roles of a Manager The fundamental managerial roles are crucial in the feat of a manager. The roles of a manager are vital in setting the functionality of a business. Possessing a proactive approach to running a business will set a manager well ahead. The functionality of a manager depends highly on four aspects: planning‚ organizing‚ leading
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CASE: CORWIN CORPORATION Table of Contents 1. EXECUTIVE SUMMARY This assignment has been prepared to define‚ analyse‚ evaluate the problems‚ propose solutions‚ draw conclusions and make recommendations for Corwin Corporation case study. Corwin Corporations‚ a rapidly growing high- quality‚ rubber components manufacturer is selected to respond to a bid from one of its good customers‚ Peters Company. The request is based on manufacturing a new rubber product for Peters. The evaluation
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APPEX CORPORATION 14P087 14P088 14P091 14P102 14P105 14P110 Presented by: Mohana Kodipaka Mukul Panchineni Nidhi Kumar Sameer Jain Jaideep Sarnaik Srijan Bhatnagar COMPANY BACKGROUND MAY 1988 Appex Inc. LCC APPEX CORPORATION APPEX CORPORATION = APPEX INC. MIS for cellular MIS for cellular industry and credit industry scoring system for financial serviceand credit scoring companies system for financial service companies LCC Design and engineering of cellular radio network for cellular companies
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Kao Corporation MNGT 5650 MANAGEMENT & STARTEGY‚ SPRING 1‚ 2010 Abstract Kao Corporation is a Japanese manufacturing company. This company is Japan’s largest soap and cosmetic company. They have developed from being a minor player to being number two in the Japanese market in less than ten years and are the sixth largest soap and cosmetic company in the world. The company’s success was due not only to its mastery of technologies nor its efficient marketing and information systems‚ but to its
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Functional Areas of Business Nicole Wright MGT/521 July 8‚ 2013 ROBERT BALCERZAK Functional Areas of Business Organizations are made up of various functional areas that keep the business together to run smoothly and organized. The functional areas that required management are legal‚ human resources management‚ accounting‚ finance‚ economics‚ research and statistics‚ operations management‚ marketing‚ and strategic planning. Managers play a vital role in every functional area that exists
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Functional Areas of Business that Captures Interest “Those who can manage the competencies of self-awareness‚ self-management‚ social awareness and relationship management‚ have consistently been found to be high performers and are able to use these skills to enhance others ’ human performance” (Ladyshewsky‚ 2010‚ pp. 292-306). This statement holds true when speaking about a vast amount of the managers that are seen today. I believe that in this day and age‚ managers should be able to understand
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