Why should one study operations management? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. • Operations Management is one of the three major functions of any organization‚ and it is generally related to all the other business functions. All organizations market (sell)‚ finance (account)‚ and produce (operate)‚ and it is important to know how the Operations Management activity functions. Therefore‚ we study
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Management has existed since the early days of humanity‚ Egyptians building pyramids and the Chinese irrigation systems etc. Classical management writers rose in the time of the industrial revolution in Europe and emphasized on a more formal approach to management. But since the beginning of the implementation of the managerial work‚ it has been consistently unclear as to what is the nature of a manager’s work? This question has been the basis of numerous texts and discussions over the years. Stephen
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In every aspect of life‚ today’s decisions impact the state of the future‚ this is determined by planning. In management planning involves setting objectives and determining a course of action for accomplishing these goals. This requires managers to be good decision-makers as well as aware of environmental conditions facing their organization in order to predict future conditions. Established in 1988‚ WorldCom Public Relations Group was formed to allow the most independent public relations firms
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Chapter 2 Problems 5 A U.S. manufacturing company operating a subsidiary in an LDC (less developed country) shows the following results: U.S LDC Sales (units) 100‚000 20‚000 Labor (hours) 20‚000 15‚000 Raw Materials (currency) $20‚000 FC 20‚000 Capital Equipment (hours) 60‚000 5‚000 a. Calculate partial labor and productivity figures for the parent and the subsidiary. Do the result seem misleading? b. Compute the multifactor productivity figures for labor and
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EXAMINATION I NAME: __________________________________________________________ 1. David Upton is president of Upton Manufacturing‚ a producer of Go-Karts tires. Upton makes 2500 tires per day with the following resources: Labor: 50 hours per day @15.00 per hour Raw Material: 20‚000 lbs. per day at @ $3 per lb Energy: $5‚000 per day Capital: $10‚000 per day a) What is the labor
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What competitive priority is important for a discount store‚ such as Zellers? Cost is the most important competitive priority for a discount store‚ such as Zellers. In order to perform competitively as a discount store‚ the organization must emphasize low operating costs. With this priority‚ Zellers can produce at low costs in comparison to competitors and offer products at low prices in order to meet consumer needs and become an order winner. 2. Three generic strategies are low cost‚ niche
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CHAPTER 1 – Operations and Productivity Learning objectives Define operations management Explain the distinction between goods and services Explain the difference between production and productivity Compute single-factor productivity Compute multifactor productivity Identify the critical variables in enhancing productivity What is operations management? Production – the creation of goods and services Operations Management – activities that relate to the creation of goods and services through
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Identifying and Describing the Management Functions When we think of a manager‚ the first think that most of the time comes to our mind is one person with the responsibility of telling others what to do and how to do it. This is true‚ but being a manager is much more than that. University programs across the United States train students that want to become health care managers in areas such as structuring‚ marketing‚ positioning and governance; financial management; leadership‚ interpersonal relations
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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Operation Management Definition Paper The purpose of this paper is to describe the importance of operations management to a health care organization. In addition‚ the author of this paper will provide a personal definition of what operations management means and why is important to a healthcare organization. According to the Institute of Operations Management The cost of providing fast‚ reliable health care is always an emotive issue‚ but it has been brought to the fore again via the
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