Indian Institute of Management Kozhikode Course Outline Course Title : Service Operations Management (SOM) Course Code : SM05-06 Credits : 2 Term : Quarter-II (25 March- 30 June 2013) Year : 2013-14 Faculty : Prof. S. Venkataramanaiah __________________________________________________________________________ Introduction & Objective(s): Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together constitute nearly 75% of
Premium Management Service system
Recent Trends In Operations Management Ans : Recent trends in Operations Management:- 1. CAD/CAM- CAD/CAM stands for Computer-aided design and Computer-aided manufacturing. It is used in product development to enable manufacturers to design and build their products using computers. The technology that has been developing since the first interactive graphics was developed at MIT in early 1970s. CAD uses computer graphics and software to enable engineers to do most of design activities needed
Premium Numerical control Computer-aided design Manufacturing
Quality Issues in Management Education The concept of global village and the revolution in the area of information technology is increasing integration of economies around the globe and attainment of global competitiveness has become a necessity for the survival and growth‚ business paradigms are shifting continuously providing enormous amount of creative opportunities to grasp the future. In the era of global competitiveness‚ we have to exercise utmost care to safeguard India ’s interest to see
Premium Management Quality management Education
ANDREW BOERENS MGT/216 ORGANIZATIONAL ETHICS AND SOCIAL RESPONSIBILITY ETHICALS ISSUES IN MANAGEMENT JOHN BRAEGER Ethics and ethical decisions are necessary to be a successful supervisor‚ manager or leader. Business ethics is essentially always doing right in all aspects of the workplace. But like anything else in life‚ there is always ambiguity to what is right. I was recently promoted to a supervisor with a self-directed brokerage firm. This has made business
Premium Ethics Business ethics Financial services
Final Project Disease Trends and the Delivery of Health Care Services Ana Vega HCA 240 January 29‚ 2012 Itta Aswad Disease Trends and the Delivery of Health Care Services It is amazing how much the health care delivery services have changed and improved over the years. Today‚ the health care systems have advanced by prolonging life expectancy and quality of life. Though‚ providing health care is not cheap and easy to do. Cost‚ accessibility‚ and quality is a challenge that they face in
Premium Medicine Health care Hypertension
BX2062: Operations Management Singapore Campus‚ Study Period 52‚ 2011 Case study Assignment Lecturer-in-charge: Aung Kyaw Oo Students’ Names: Li Ting (12530089) Liu Ting (12529934) Zeng Ying (12516660) Ma Wenqian (12530023) Wang Xiaodan ( 12528918) Table of Contents I. Background to UPS …………………………..………………………………….….……. 3. II. Recent history and evolution of logistics ……………………………….…….. 4. a. Include information on significant milestones in logistics maturity
Premium Logistics United Parcel Service Management
Background issues in language learning. All children acquire a language as they develop. They acquire it subconsciously as a result of the massive exposure to it which they get from the adults and other children about them. Their instinct acts upon the language they hear and transform it into knowledge of the language and an ability to speak it. It’s that simple. People don’t speak to two and three years old the way they speak to adults. Instead‚ they (parents especially) use exaggerated intonation
Premium Linguistics Behaviorism Second language acquisition
The future of Human Resource Management 1.) Introduction The field of Human Resource is one of the most challenging and dynamic areas for European managers. “Human Resource Management is the function within an organization that focuses on recruitment of‚ management of‚ and providing direction for the people who work in the organization. Human Resource Management can also be performed by line managers”. Humane Resource professionals can make the difference between success and failure in an
Premium Human resource management Human resources Management
AKNOWLEDGEMENT During the reflective study‚ there a lot of partier giving helpful hand to make and finish my reflective study. Therefore‚ it will be unfair if I put a side their contribution rather. Firstly‚ the special thank goes to my helpful Staff Nurse Suhaini. The supervision and support that he gave truly help the progression and smoothness of the internship program. Also thanks for your skill and knowledge that you have thought me in the progress of completing my research. The skills and
Premium Nursing Nurse
Service Marketing Management Introduction For this assignment I will be choosing a service organisation‚ with reference evaluating the service processes‚ service people and resource utilisation and how these approaches can possibly lead Starbucks to success. My evaluation of service processes‚ service people and resource utilisation will be appraised with references to purpose and limitation with regard to how the effective management of these areas will lead the organisation to success. Service
Premium Coffee Starbucks Enterprise resource planning