Measuring & Managing Customer Satisfaction “The Long Case” Discussion Questions 1. Describe Enterprise’s basic operating model at the branch level. What competitive advantages does it provide? What might be the disadvantages of the model? Size: Enterprise branches are designed to operate like small‚ local businesses Structure: scientific management every lines employees focus on their own task Meet performance targets Ensure quality of products & services. Updated structure:
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Why do car accidents exist‚ and what would it be like without them in the future? Scientists in labs around the world are working to end or eliminate car crashes. Accidents are caused for many reasons‚ but human error is one of their main causes. Sometimes drivers go too fast for the weather conditions‚ when it is a good time to be more cautious. Drivers also pass each other when there is not enough time for the to get back in their lane. Complex technology is also being tested to
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and acceptance the culture that came along with the changes of the time. It seems plausible to assume that one of the most significant advances to show itself‚ was the car. Although the growing popularity of the automobile was positively affecting middle
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gasoline one. An electric car is a car that powered by an electric motor rather than a regular gasoline engine. There are several major differences between gasoline and electric cars. First of all‚ “the electric motor will replace the gasoline engine” (“How Electric”‚ 2004). Secondly‚ “the electric motor is powered by a controller” (“How Electric”‚ 2004). Thirdly‚ “the controller gets power from the rechargeable batteries” (“How Electric”‚ 2004). In an electric car‚ according to Brain‚ the
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Cars may be classified by a number of different criteria and objectives. However‚ comprehensive classification is elusive‚ because a vehicle may fit into multiple categories‚ or not completely satisfy the requirements for anyone‚ but certain categories are for racers who like high performance vehicles. These categories are muscle cars‚ tuner cars‚ and exotic cars. Muscle cars are usually referred to as a variety of high-performance automobiles. Its any group of American-made 2-door sports coupes
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The Future Is Electric‚ Not Oil-powered Cars Electric vehicles are a topic of great importance to the future of GM … and to the future of our country for that matter.. Over the last day and half‚ you’ve heard a number of interesting perspectives about how to address energy independence and climate change … and there are some great vehicles on display here that contribute to the solution to those issues. I’d like to talk about General Motors’ vision … and why we are also inspired to help
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HFCC English 1/30/2015 0 to 100 Real Quick If you could have any car in the world‚ what would you choose? Some might say a 1970 Dodge Challenger R/T‚ or a 2002 R34 Skyline GT-R‚ or perhaps a 2015 BMW M5. There are so many varieties of automobiles‚ from sports to luxury. Today’s cars‚ compared to the first ones sold‚ are very complex and have astonishing features. From the very first car productions around 1910‚ to sportier cars in the 1950’s‚ to today’s speedy and beautiful automobiles‚ the evolution
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Many people wonder when the future will come‚ but what they do not know is that we are living in the future already. Most people do not know that Google is doing a project involving driverless cars‚ and they are being tested in California. Out of all the test drives‚ the driverless car has done‚ it only crashed once and that was when a human was driving it. Driverless cars will outgrow regular cars‚ but are people willing to their freedom taken away? Google’s robo-car initializes the end of driving
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groups that have really been pushing their use. Tough these cars do not share the same performance qualities of some gas-powered cars; the current technology has been rapidly catching up. Hybrid vehicles have offered in some ways the best of both worlds. The cars are environmentally friendly yet offer the power and distance capabilities of other cars on the market. Furthermore‚ there have been many ways of supplying electricity to the cars including home-rechargeable batteries and hydrogen power. Electric
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The Smart Car The Smart car was introduced in 1994 between Mercedes-Benz and the Swiss manufacturer of Swatch watches and was unveiled in 1997. The car was named for “Swatch‚ Mercedes and art.” The Smart car only measures in at 8-feet-8-inches long and is 5-feet-1-inch wide. More than 95% of the components are recyclable. The Smart car is priced in at three different versions. The Pure is at the base level and starts at $11‚590. The Passion is decked out and is most popular and starts at $13
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