Apply quality function deployment model in after-sales service improvements: case company X Logistics Master ’s thesis Ye Tian 2011 Department of Business Technology Aalto University School of Economics Abstract This study is to apply the quality function deployment (QFD) model in the Chinese heavy construction equipment market to improve the after-sales service. The main objectives of this study are to find out how to translate the customers’ needs into technical measurements by this
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Why Standardized Testing Should Not Be A Graduation Requirement Standardized testing has been apart of American education since the mid1800s. U.S. students have slipped in performance from 18th in the world in math in 2000 to 31st place in 2009. Failure in the education system have been blamed on rising poverty levels‚ teacher quality‚ and increasingly on the pervasive use of standardized testing. Standardized testing should not be a graduation requirement because testing has not improved student achievement
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Often in narratives‚ the authors chosen setting has a subtle but important impact on the story. This is notable in Ernest Buckler’s “Long‚ Long After School” and Santha Rama Rau’s “By Any Other Name.” Whereas Buckler’s story focuses on the segregation of the main character‚ Rama Rau’s concentrates on the attempted assimilation she faced as a child. However‚ both literary works demonstrate that setting is key to shaping the characters. A way that the time period of the story affects the protagonists
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History 6 December 2012 Back to the Future: Past‚ Present‚ and Future Whether you are a movie buff or just a dude from the 80 ’s‚ there is a good chance you have seen the classic movie “Back to the Future.” Accompanied by an iconic cast and crew‚ the movie garnered so much popularity‚ Universal Studios pumped out three installments of the Trilogy --”Back to the Future 1‚ 2‚ and 3. With Steven Spielberg ’s and Robert Zemeckis ’ stamp‚ Back to the Future not only launched Michael J. Fox ’s career
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The Future of Policing Christina Johnson CJS/210 September 14‚ 2014 Ronald Rucker University of Phoenix Policing in the United States has changed dramatically since it was first brought to the thirteen colonies from England. However‚ some of the issues faced then are being faced in policing today. There are also new trends that are prevalent‚ and these trends will continue to have lasting effects on the future of policing. Even though new trends improve policing overall‚ they
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The following is a highlighted summary of the book‚ Competing for the Future‚ published by Harvard Business School Publishing. The statements below are key points of the book as determined by James Altfeld and have been made available at no charge to the user. Competing for the Future By Gary Hamel and C.K. Prahalad Look around your company. Look at the high profile initiatives that have been launched recently. Look at the issues that are preoccupying senior management. Look at the criteria
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Running head: AIRPORTS OF THE FUTURE The Airport of the Future ABSTRACT This paper will discuss changes to current security measures already in place at airports across the United States. Assuming there is a flexible budget plan‚ this paper will discuss some new security measures and/or upgrades to already existing security measures. Security measures include all aspects of airport operations from check-in‚ security screening‚ baggage handling‚ etc. This
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transferring from Stinson school. I rushed downstairs ‚ hungry as a bear‚ to get a snack. Then my parents called me into the kitchen. They stood there as serious‚ as they could be. They said since it was a new year‚ they wanted me to have a better education. I could tell that this was already a bad news. Goose bumps spread all over my body. My mom and dad looked like they weren’t gonna burst into laughter any second.They just came out and said it‚ “You’re transferring from Stinson school.” My dad said
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Life after college In high school and college we have guidance counselors‚ course requirements and teachers. But the minute we graduate into adulthood‚ it seems we are immediately expected to understand where to go‚ what to do‚ and how to get wherever we’re going next. Once we do land a decent job‚ we’re expected to know how to do whatever it is our boss asks us to do. Once the first paycheck comes‚ we’re supposed to know about taxes and healthcare and direct deposits and investing and saving
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“The Many Advantages of Going to College Right after High School” Are you contemplating becoming a nontraditional student in favor of taking time off after high school before heading to college? What are the advantages of going to college right after high school in the first place? There are numerous reasons to going to college. Getting an education is key to avoiding living in poverty‚ in any country in the world. The wealthiest people in the world are either well educated‚ born into their wealth
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