Service Marketing ------------------------------------------------- ------------------------------------------------- COURSE WORK TITLE (Assignment No. and/or essay/dissertation title) A CASE STUDY ON CUSTOMER ACQUISITON AND RETENTION ON THE AIRLINE SERVICE INDUSTRY DEADLINE DATE: 13 July 2012 I certify that this assignment is my own work. It does not reproduce anyone else’s work without proper acknowledgement. Signed By: Alexander Glenn Sugiarto Date: 10 July 2012 Tick the appropriate
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Table of contents: I. Introduction II. Company’s Background III. Company’s Memorandum IV. Strategic Analysis: Mission‚ Vision and Values Marketing strategy‚ Aims and Objectives SWOT Analysis Market Research V. Communication Campaign VI. Recommendations VII. Conclusion VIII. Learning Experience IX. Thanks X. References XI. Appendix I. Introduction: Marketing management is the act of choosing and targeting different markets and creating good relationships with them‚ regarding
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People’s lifestyles and behaviors towards life changes through every generation. In my country‚ there are many differences between our generations and our parents’ generation. Young generations are more open-minded‚ active and adaptable to the changes of life than the older ones. Looking at the past‚ we can easily see that our parents are more reserved in enlarging their relationships with other people and have a narrower point of view towards life. In contrast‚ young people now are always eager
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was a wage gap between men and women‚ when really it is the choices people make‚ not favoritism over gender. Many articles are saying that the wage gap is a “myth”‚ when it is just the people making career choices‚ choosing career environment‚ and willingness for work a little bit more. Men and women have been paid equally for many years‚ it is just when the people choose their jobs they look for something that interest them‚ and they do not think of the stress‚ overtime‚ etc. The wage gap between men
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favorite airlines operating over 1‚500 flights per day from 51 bases on 1‚500 low fare routes across 28 countries‚ connecting over 168 destinations. Zara and Ryanair have been a great success in their own industry. Both of them are famous in their low cost comparing to its major competitors. This research is going to investigate the position of the two companies and recommendations are made to both companies to further improve their strategic position in the market. Zara SWOT Analysis Strength
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INTERNATIONAL MANAGEMNT FOR INNOVATION AND GROWTH (BG 007) ANALYSIS REPORT ON STUDY OF EMERGENCE OF EMIRATES AS A GLOBAL AIRLINE
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Introduction Emirates Airlines started its journey in 1985 with very few resources to carry out its operation but as a result of continuously improving efforts and fast growth‚ Emirates Airlines has been in the sky for more than 24 years. Being the largest carrier in the UAE‚ also extending its hands into KSA the Emirates Airlines has been ranked as the largest carrier in Middle East and was reported in 2008 to be the 7th largest in the world on the basis of International passenger traffic. It has
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EXECUTIVE SUMMARY Spirit Airlines (SAVE) is an ultra low-cost‚ low-fare based in Fort Lauderdale‚ Florida that provides affordable travel opportunities. The IPO for Sprit airlines was offered on June 11th‚ 2011. The price of the stock at the IPO date was of $12.00. According to NASDAQ.com‚ the money that was raised on the IPO was $187.2 million dollars‚ with 5 million dollars in expenses. After the underwriting cost eliminated they approximately raised171.0 million. After the IPO sale
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Alaska Airlines Strategic Management Model Linda Gay Cahill Table of Contents: Strategic Profile Company Introduction 3 Strategic Analysis PEST Analysis (Political‚ economic‚ social & technological factors) 4 Resource-Based View 6 Value Chain Analysis 8 SWOT Analysis 11 Strategy recommendations 13 References 14 Company Introduction Alaska Airlines is the ninth–largest U.S. airline based on passenger traffic and is the dominant
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Assignment On Strategic Management Of Emirates Airlines Course Title: Strategic Management Course No: 409 Submitted To: Tanvir M H Arif Associate Professor Department of Finance & Banking. University of Chittagong. Submitted By: Group: B.B.A. (4th Year)-Mid Term Session: 2008-2009 Department
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