Available online at www.ilshs.pl International Letters of Social and Humanistic Sciences 8 (2013) 77-85 ISSN 2300-2697 Service marketing triangle and GAP model in hospital industry Rajesh K. Yadav1‚*‚ Nishant Dabhade2‚** 1 Associate Prof. & Head‚ Department of Management‚ RKDF College of Engineering‚ Bhopal (M.P.)‚ India 2 Assistant Professor‚ Department of Management‚ RKDF College of Engineering‚ Bhopal (M.P.)‚ India *‚**E-mail address: drrajeshkyadav@yahoo.com ‚ nishant
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Achievement Gaps Reading‚ writing and the ability to solve simple mathematical problems are a part of the necessary tools needed to survive in America. Consequently‚ such learning tools are used numerous times throughout the day without recognition. However‚ reading‚ writing and basic knowledge of mathematical problems are not equally achieved by all social groups. It is clear that education plays a major role in the future of an individual‚ yet there are achievement gaps between Black‚ White
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Gap Analysis of the Royal Bank of Canada The service I’m going to select is going to be the service that people use the most‚ which is personal banking. I personally use the Royal Bank of Canada (RBC) and have only used their banking services since I first opened an account when was a teenager‚ which was the same bank my parents used also. The customer gap‚ which is the gap or difference between the customer expectations and the customer perceptions‚ does exist at this bank as I am sure they
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1. What is your opinion on the “multi-brand strategy” of Gap Inc. (Gap‚ Banana Republic‚ Old Navy‚ and Forth&Towne)? What are the main advantages and the main disadvantages of this “multi-brand strategy” compared to a “single-brand strategy”‚ i.e. compared to a strategy in which this company would have concentrated solely on the Gap brand. In my opinion‚ the multi-brand strategy is the revolution of how many businesses reach their customers these days. The companies can use it to acquire greater
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“The Real Generation Gap” an article written by Marianne M. Jennings‚ is an article talks about “Generation X” which is the group of people who were born in the 1980’s. Statistics tell us that the gap between all the generations is wider in certain areas. There are five areas in which the gap is most pronounced; skills‚ knowledge‚ critical‚ thinking‚ work‚ and morality. The skills gap is telling us about how grade inflation is becoming more of a problem. Students can have a 4.0 in high school
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How do Different Cultures View the Idea of “Gap Year”? 1.USA&UK 2.Other European Countries 3.Asian Countries In the United States‚ the practice of taking a "year off" remains the exception‚ but is gaining in popularity. Taking a year out has recently become slightly more common for Americans‚ with prevailing reasons as a feeling of being burned out of classroom education and a desire to understand oneself better. In the United Kingdom a year out is a common choice before university‚ again to travel
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GENERATION GAP "When you are as old as me now‚ you will have the same opinions as me" - said my mother when we had a sensational discussion. I can’t understand what she said. I thought much about it and I realized that we have many differences. So what is its cause? I think the main cause is the generation gap. "Generation gap" is a popular term used to describe the wide differences between members of younger generation and their older. A generation gap exists when older and younger people don’t
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CULTURE: Based on the research I conducted about Gap‚ I would characterize their culture as adaptive. They would be stupid not to be in the fashion industry with trends constantly changing‚ they need to be up to date with the latest fashions. Ever since 1969‚ Gap Inc. has expanded not only horizontally but vertically as well. They created stores such as Old Navy and Banana Republic. In addition to Gap opening new stores‚ they have expanded globally to reach a new customer base. Their innovation
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"The Achievement Gap" The goal of public schools in the US is to give American citizens a chance at an equal education. However somewhere over time this system has failed to provide all children with this said education. More specifically it has failed at giving African American children an adequate education. When looking at mandatory state test scores of African Americans they are significantly lower than those of white Americans. The achievement gap in education between whites and blacks is
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stakeholder expectations‚ and voluntary acts flowing from corporate values and business strategies. Corporate citizenship involves actual results and the processes through which they are achieved” (Lawrence p.68). By definition alone‚ I believe Gap Inc. has demonstrated global corporate citizenship. The following paragraphs will address the actions the company has chosen to embrace including identifying the problem concerning human rights violations‚ analyzing the issues through various studies
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