"Gap analysis of customer satisfaction in jet airways" Essays and Research Papers

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    Easy Jet

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    2010. It operates networks in over 30 countries and has partner networks in over 40 additional countries. Vodafone wish to understand whether the perception of their brand identity matches where they wish it to be and also to compare levels of customer

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    Strengths Large network of physical stores Gap‚ the company‚ has a large network of physical locations. At the beginning of February 2008‚ the company had 3‚167 stores‚ including 1‚249 in the US and 1‚918 in international locations such as Canada‚ the UK‚ France and Japan. Gap has also entered franchise agreements to operate Gap stores or Gap and Banana Republic stores in Singapore‚ Malaysia‚ United Arab Emirates‚ Kuwait‚ Qatar‚ Bahrain‚ Oman‚ Indonesia‚ and Korea. Comparatively‚ Gap’s competitor

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    British Airways

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    The 4 Ps «Marketing Mix» Of British Airways Content: 1) Introduction: * History of the company * Marketing Mix 2) Applying theory * Product * Place * Price * Promotion 3) Conclusion British Airways was established in 1971. In 31 march 1984 it was including 2 national airline companies (BOAC‚ BEA) and 2 regional airline companies (Cambrian airways‚ Northeast airlines).BA which is for British Airlines is one of the members of Oneworld airline alliance with

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    Jet Blue

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    1. Is Jet Blue appropriately positioned to create and maintain a strategic competitive advantage? Yes they are. Jet blues customer service is tremendous. They had the one valentine day massacre but they bounced right back. As a company they know where they have to be in order to succeed in the future. They know about great customer service and low price. Gas prices are rising and with the expansion of the e190‚ I believe this flight will help their revenue increase in the future. 2

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    Easy jet airline

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    Easy Jet Airline TEAM MEMBERS: Name Team Member #1 Qymi Sheng Team Member #2 Will Huo Team Member #3 Ann Chiang Short History of the Easy Jet: Easyjet is a successful example of a European no-frills airline‚ founded by the Cypriot Stelios Haji-Iaonnou in 1995‚ with the vision of creating a customer focused brand that would revolutionize the concept of air travel. More than fifteen years on‚ easy Jet is Europe’s leading airline‚ and the UK’s largest‚ carrying over 55m passengers

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    Scotia airways

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    Scotia Airways are a small private airline based in Glasgow/Scotland. Their goals determine the nature of inputs (employees and management’s ability) and outputs (the quality of service) also the interaction of the outer environment i.e. Macro elements such as external customers. Goals indicate a future prediction and the well-being of a business. Objectives on the other hand are specific targets within the general goal obtained are time based. Policies are a mechanism for controlling the behaviour

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    British Airways

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    main aim is to meet customers’ needs and improve and increase profit through new revenue streams. They offer different ancillary services that offer customers great value and strengthen their brand. For example‚ on ba.com they have range of great value hotel and car hire options packaged with flights. Secondly‚ deliver an outstanding service for customers at every touch point. They do this by training their staff‚ on the ground and in the air‚ in world-class hospitality and customer service. They

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    Fractional Jet

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    Vorahathai Kunupagapan E01404084 Vorahathai Kunupagapan E01404084 Assignment 2: Secondary data searching Title: Fractional Jet Services Product Definition: Fractional jet services can be defined as a service that customers can purchase or lease share of a plane instead of purchasing the entire plane. The core product of this industry is to sell a fraction of the plane but owners can choose sizes of share‚ cabin volume‚ and types of aircraft that best match their needs. Most shares are sold

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    British Airways

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    Report on “British Airways Strategy & Information Systems” TABLE OF CONTENTS CHAPTER 1: MISSION STATEMENT 3 CHAPTER 2: GOALS AND OBJECTIVES 4 CHAPTER 3: ENVIRONMENTAL ANALYSIS 5 PEST ANALYSIS 5 SWOT ANALYSIS 7 CHAPTER 4: INFORMATIONS SYSTEMS 8 INFORMATION SYSTEMS AT OPERATIONAL LEVEL 8 INFORMATION SYSTEMS AT MANAGERIAL LEVEL 11 INFORMATION SYSTEMS AT STRATEGIC LEVEL 13 CHAPTER 5: SUGGESTED STRATEGY 14 REFERENCES AND BIBLIOGRAPHY 15

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    first Gap store in San Francisco" (Gapinc.com 2007). Today‚ Gap Inc. is one of the world ’s largest specialty retailers‚ with more than 3‚100 stores and fiscal 2006 revenues of $15.9 billion. Gap Inc. operates four of the most recognized apparel brands in the world — Gap‚ Banana Republic‚ Old Navy and Piperlime. Every day‚ Gap Inc. looks for new ways to connect with customers around the world‚ providing value to their shareholders and to make a positive contribution in the communities where Gap Inc

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