APPLICATION OF QUALITY GAP MODEL TO MEASURE QUALITY OF PHARMACISTS SERVICE IN RETAIL PHARMA SETTINGS Introduction Pharmaceutical market in India is about $ 11.1 billion growing at the rate of 17.6% and expected to reach $20 billion (Rs. 88‚820 crore) by 2015.India’s pharma market is 13th largest in terms of the value and 4th largest in terms of the volume. Currently only 1%-3% of the pharma retail is in the organized sector. The size of India’s pharmacy retail market is estimated at $4.5 billion
Premium Quality of service Retailing Psychometrics
CASE STUDY 1 DOMINO’S SIZZLES WITH PIZZA TRACKER CASE STUDY QUESTIONS 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs‚ processes‚ and outputs of these systems. Transaction processing system. They are taking and customizing orders using a touch-screen interface‚ maintaining sales figures‚ and compiling customer information. inputs‚ they capture data about customer orders‚ purchase orders etc.
Premium Videotelephony Videoconferencing Pizza delivery
improvement relating to their ecommerce structure. Specifically it was identified that Dominos had the potential to leverage the established business structures of eBay and utilise them with speed and efficiency to create an innovative solution to fill a gap in the market place. Utilisation of an eBay store would grant Dominos first mover advantage in an extremely competitive industry with high buyer power that is heavily dominated by discounting offers. This innovation can target not only existing customers
Premium Marketing
Harvard Business Review: The Art of Admitting Failure‚ 2011 http://blogs.hbr.org/cs/2011/03/the_art_of_admitting_failure.html 2. BIS John Reynolds‚ Dominos Pizza Inc. http://web.ebscohost.com/ehost/detail?sid=5b87caa3-d294-4899-9e929941787fd7ab%40sessionmgr14&vid=3&hid=12&bdata=JnNpdGU9ZWhvc3QtbGl2 ZQ%3d%3d#db=bth&AN=53576535 3. Geoff Riley‚ Dominos Pizza - Growth & Strategy (Part 2) - Innovation‚ Service and Smart‚ Operations‚ 2010 http://tutor2u.net/blog/index.php/business-studies/comments/dominos-pi
Premium Management Pizza delivery Supply chain
MARKETING STRATEGY OF DOMINOS PIZZA SUBMITTED BY HEMANTA DAS ROLL- F-028 SUBMITTED TO PROF. AJAY PANDIT 1 COMPANY PROFILE DOMINO’S PIZZA Domino’s Pizza is an international fast food pizza delivery corporation. It was founded by Tom Monaghan. There are currently about 8‚500 corporate and franchised stores in 55 countries‚ including all 50 US states. It was the second-largest pizza chain behind Pizza Hut in the United States. In 1967‚ the first Domino’s Pizza franchise store opened in Ypsilanti
Premium Pizza delivery Domino's Pizza Fast food
“Business ethics is the application of ethical values to business behavior. It applies to any and all aspects of business conduct‚ from boardroom strategies and how companies treat their employees and suppliers to sales techniques and accounting practices. Ethics goes beyond the legal requirements for a company and is‚ therefore‚ about discretionary decisions and behavior guided by values. Business ethics is relevant both to the conduct of individuals and to the conduct of the organization as a whole
Premium Ethics Business ethics Marketing
GENERATION GAP AGAINST NOWADAYS THE older people and the younger population complain of generation gap and of breaking down the communication between these twos. But who is to blame? I think both go amiss now and then. There is a great hue and cry raised by the elders and the young both that the communication between them has broken down and they accuse each other for and bemoan this state of affairs. They attribute it to generation gap. Majority in the society carries along with this moroseness
Premium Sociology Modern history Marriage
Zhao Meng Cui Buddhism Professor Broughton Mon 6:45pm-9:45pm Ten-Foot-Square Hut The Ten-Foot Square Hut is more of a story book to me rather than any religion related book. Kamo no Chomei describe the arrival of the mappo is complete chaos. First‚ there is a huge fire broke out on a windy night in the third year of the Angen era(1177) in the capital city. The fire was spread widely. Houses were torched; people were chocked to death by smoke or burned to death alive. The result of the
Premium Buddhism
training times. Since then‚ Pulse has become a staple of all Domino’s franchises. Input: Customer orders that describe the type of pizza crust‚ pizza ingredients and toppings‚ side orders‚ and delivery location data. They described their inputs as TPS‚ Pizza tracker and Pulse etc. Processes: Data updates the system’s database. The older software used a ’thick-client’ model‚ which required all machines using the software to be fully equipped personal computers running windows. Pulse evolution‚ on the
Premium Pizza Hut Customer Pizza
information services as well as the traditional books and journals. Secondary research was conducted using books and journal articles and online sources (Athens). Books will be consulted when discovering‚ understanding and evaluating existing role model theories‚ owing to their reliability and extensive explanations. A range of years‚ dating back‚ to 2000‚ were accepted owing to the broad scope and understanding of the theories required. These backdated theories were then applied to current industry
Premium Scientific method Research Primary research