"Gaps model of service quality in hospitals" Essays and Research Papers

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    Hospital Hierarchy

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    In hospitals like all businesses there are several levels or tiers to its structure and each level has its own sublevels that as a whole make up the facility. Hospitals are not just filled with Doctors and nurses there are many other aspects that go into the day to day operations. Beginning with the Administration aspect of a hospital‚ those in charge of the business portion of the facility‚ including human resources and billing/collections. These people include a board of directors‚ HR employees

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    Hospital Management

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    Description: ABSTRACT Our project Hospital Management system includes registration of patients‚ storing their details into the system‚ and also computerized billing in the pharmacy‚ and labs. Our software has the facility to give a unique id for every patient and stores the details of every patient and the staff automatically. It includes a search facility to know the current status of each room. User can search availability of a doctor and the details of a patient using the id. The HospitalManagement

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    Healing Hospital

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    Healing Hospital: A Daring Paradigm Sandra Mays Grand Canyon University HLT310V Patricia Mullen September 12‚ 2010 Healing Hospital: A Daring Paradigm The spirituality in a healing hospital starts with the Chief Executive Officer and spirals downward toward management‚ and then the frontline employees. Healing hospitals must have a form of culture that serves the community. This includes the building‚ its contents‚ the CEO‚ the managers‚

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    Hospital Budget

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    Patton-Fuller Community Hospital Budget Over the years financial management has been a concept that is flourishing in the world of health care. “Until the 1960s‚ financial management in all industries was generally viewed as descriptive in nature‚ with its primary role being to secure the financing needed to meet a business’s operating objectives” (Gapenski‚ 2008‚ pg.26). However‚ today‚ financial management holds a more significant role in the management of businesses overall. “Now‚ the primary

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    Healing Hospital

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    Healing Hospital: A Daring Paradigm A healing hospital is with a concept of giving compassionate‚ loving‚ and efficient care to patient as well as to the family members and to community. It should be built in tradition of love as the center for healing. Within the framework‚ a faith in God that balanced between the technological and scientific achievements and the demand of spiritual needs of a human being. Healing is a journey toward wholeness or wellness of the patient. According to Mercy

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    Healing Hospital

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    Running head: HEALING HOSPITAL: A DARING PROGRAM Healing Hospital: A Daring Program Mary Manning Grand Canyon University Foundations of Spirituality in Health Care HLT 310V Patricia Mullen August 28‚ 2011 Healing Hospital: A Daring Program In today’s hospital environment‚ our main focus is placed on technology‚ medications and treating a diagnosis. Often patients are wheeled from one examination to another with little personal interaction received from their healthcare provider

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    Shouldice Hospital

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    Shouldice Hospital Case Analysis Question 1. How successful is the Shouldice Hospital? Generate a P&L statement using available information from the case. Treat each of the two operations – hospital and the surgery – separately Compared to other medical institutions that provide a wide array of medical procedures‚ Shouldice Hospital specializes in one procedure for patients that suffer from abdominal hernias. This specialization allows each doctor at Shouldice Hospital to perform approximately

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    Hospital Study

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    CASE: Community Hospital Evening Operating Room Solution 1) The average customer arrival rate and service rate per hour Patient arrival time in a day (11 pm to 7 am) = 8 hr/day Patient arrival time in a year (Total study time) = 8 (hr/day) * 365 = 2920 hrs For average customer arrival rate‚ we know that 62 patients are required during that time period. So average customer arrival rate (λ) = 62/2920 = 0.0212 patients /hr Service rate (μ) = 60/80.79 = 0.7426 /hr

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    Executive Summary Change in an organization is not only inevitable but necessary and it is no different for Huntington Memorial Hospital. To continue offering quality of care that is evidence based and that delivers on the unique value proposition in line with its mission‚ Huntington Memorial Hospital is switching to an automated and electronic prescription system. This system will inject effectiveness in the organization‚ reduce human errors greatly and will also enable the organization to deliver

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    Bataan Hospital

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    Bataan Primary Arsenal "Kalusugan" Hospital Lamao‚ Limay Dr. Carolina Banzon Medical Director Dr. Wynne Gubuan Medical Director Dr. Alberto de Leon Medical Director Dr. Barbara Reyes Medical Director 25 beds Bagac Medicare And Community Hosp. Jose C. Payumo Jr. Memorial Hospital Orani District Hospital Bgy. A. Ricardo‚ Bagac 15 beds San Ramon‚ Dinalupihan 50 beds Ma. Fe Subdiv.‚ Orani 45 beds Balanga City Primary Bataan Doctor’s Hospital Dona Francisca Subd. (047) 237-2009

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