continue being creative and innovative in seeking out added services such as data and wireless Internet use to increase yearly revenue; how can Ontela and their counterparts target the right consumers which will utilize both without compromising ARPU? Case Response: Section A 1. Based on the three customer personas‚ which customer segment should Ontela target? a. Ontela’s objective was to increase the use of wireless carrier service and increase average revenue per user (ARPU). In order to do this
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MEMORANDUM To: Acquisition Team From: Adriana Pinzón – Consulting Team CC: James Biteman - CEO Date: 27-09-2010 ------------------------------------------------- Subject: Recommendations about the acquisition of Sanford Corporation. Bearing in mind our philosophy or “profit growth by acquisitions”‚ I would like to recommend to the Acquisition team the evaluation of Sanford Corporation for purchase‚ for the following reasons: Even though it is a $600 Million acquisition‚ the most profitable
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HBR - GE ’s Two-Decade Transformation: Jack Welch ’s Leadership Dawn Davis California Baptist University Professor Putulowski 18 October 2014 Summary of Backgrounds and Facts Jack Welch introduced transformational leadership at General Electric (GE) with the aim of stretching the organization towards achieving global objectives. Welch took the helm of the organization in 1981‚ at a time when the US economy was overwhelmed by recession. In addition‚ his predecessor‚ Jones‚ had introduced a highly
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Harvard University [pic] Harvard University is the oldest institution of a higher education in the United States‚ and has been providing citizens with a higher level of education for approximately 376 years‚ and we would probably be in a different economical‚ political‚ and social state if it was never established. Harvard University (originally for only men) was established in the year 1636 by the grant of the Great and General Court of the Massachusetts Bay Colony. Harvard was named
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Matching Dell 1. Analyzing Dell’s value chain and competitive strategy‚ explain how Dell was able to succeed (build competitive advantage) in the low profitable situation of the PC market. “Value Chain Analysis” is a tool for analyzing the value creation system of competitors. Objective is to develop a value creating system with competitive advantage. A value chain is a chain of activities. Products pass all activities of the chain in order and at each activity the product gains some value. The
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complexity in management to the difficulties that analysts and investors had in understanding their operations. More recently‚ conglomerates have regained some respect. As the largest of the U.S. diversified multinational firms‚ General Electric Company (GE)‚ with over 300‚000 employees‚ generated a variety of opinions‚ such as: Increasingly restive General Electric Co. shareholders‚ frustrated with six years of meager returns‚ are pressuring Chairman Jeffrey Immelt to break up the conglomerate. But some
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Dell was the first mover with its business-to-customer model and internet sales and services since Dell reinvented the value chain for PC industry. Although China would become the second largest PC market after US‚ Dell’s decision of positioning in this market was very crucial. Direct selling of business-to-customer model through the Internet! Does this create competitive advantage in China like it did in USA and Europe? If not what should Dell do to expand Chinese operations? If so what should Dell
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Summary Priceline.com is an e-commerce site which when founded in 1998‚ brought forth a new angle to conduct business. Traditionally marketers scan the market to determine which prices purchasers are willing and able to pay for products or services. The sellers then offer their product for a price which meets their internal criteria. With priceline‚ instead of the seller setting the price‚ the buyer makes an offer of what he or she is willing to pay and sellers compete for the buyers business
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Assignment #2 – GE Money America Case Study GE Money America (formerly GE Consumer Finance) is the consumer finance brand for GE Consumer Finance worldwide. With more than $163 billion in assets‚ GE Money is a leading provider of credit services to consumers‚ retailer‚ and auto dealers in fifty countries around the world. GE Money Americas offers a range of financial products‚ including private-label credit cards‚ personal loans‚ bank cards‚ auto loans and leases‚ mortgages‚ corporate travel and
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Hilton Hotels: Brand Differentiation through Customer Relationship Management Syndicate 6 Hilton was perhaps the most internationally recognizable name in the lodging industry‚ in large part due to the role that the Hilton family had played throughout its history. It all started in 1919‚ when Conrad Hilton bought his first hotel. Since then‚ we’ve led the industry with our innovative approach to products‚ amenities and service. Today‚ Hilton Hotels & Resorts stands as the stylish‚ forward thinking
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