Clarify Your Thinking One of my responsibilities has IT Customer Support Manager is managing the Helpdesk. To be effective on the Helpdesk Technician you need to understand all the roles you must play and be effective at performing each of them. The major roles that Helpdesk technicians must play are as follows: * Partner * Problem Eliminator * Communicator * Data Gatherer * Expert * Customer Service Representative All the roles require thinking but Problem eliminator‚
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Hospital I receive my first assignment as executive assistant. I am charged with solving specific problems‚ delivering the solutions and describing my rationale for my proposed solutions‚ my boss‚ the CEO of the Faith Community Hospital is requiring the information next Monday. In my following report I will take steps to identify the problems and to solve each of the problems described using the critical thinking skills I have learned at the University of Phoenix. I will be using my decision making
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Critical Thinking: What Does It Take? In making a decision that could affect the future of the business‚ one needs to apply critical thinking to the thought process. In a recent work related situation‚ critical thinking played an active role in the decision-making process. Each administrative staff in our research institute is responsible for specific tasks. With the increase of reports being requested‚ new proposals being submitted‚ event planning‚ and volatility in travel reimbursements‚ the
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The approach for this evaluation is really pretty simple. As mentioned very briefly above this is an outcome evaluation. However‚ the findings from the outcome evaluation may be used to address or further develop the process. The goal of the research is exploratory. This evaluation is looking to “assess the effects of an intervention process for the purpose of building a foundation for general ideas and tentative theories (Grinell‚ Gabor‚ Unrau‚ 2016‚ p.487).” The evaluator is looking into whether
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Critical Thinking Thinking is a purposeful mental activity—you control it… Thinking is a two-sided activity—first you produce ideas and then you evaluate them… Producing ideas widens your focus (resist the temptation to settle for a few familiar ideas). Evaluating narrows your focus. Sort the ideas‚ identify the most reasonable ones. Why critical thinking is important Success in work depends on thinking skills. It isn’t enough to possess knowledge but you must be able to apply
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Problem solving and making decisions 1.1/1.2 The hotel has been in service for over 100 years and the age and constant 24 hour heavy use of all services water and electrical has taking its toll on the building and infrastructure. We currently keep getting in to very awkward situations with hot water and heating pipe leaks. There are many old and corroded pipes effected by electrolysis and also shut-off valves that are near impossible to operate when needed. On top of this issue‚ bearing in mind
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1. Free Enterprise-what to produce‚ how to produce it‚ what to sell it at 2. Profit-what remains after all of the expenses have been deducted from sales revenue. 3. Macroeconomics-national and global economy (think macro=big=global) 4. Microeconomics-decisions made by individuals and businesses (micro=small=individual) 5. GDP-(gross domestic product)-total value of all goods and services produced by people within the boundaries of a country during a one year period. 6. CPI(consumer price inex)-measures
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There are two theories regarding to the formulation of optimism. The first one being learned optimism which was conceptualized by Martin Seligman‚ and the second is the perspective of optimism by Michael Scheier and Charles Carver. Under the learned optimism theory‚ the optimist responds to the inquiry‚ “Why did that bad thing happened to me?” In scientific terms‚ the optimist makes outer‚ variable‚ and particular attributions for fiasco-like events as opposed to internal‚ steady‚ and global attributions
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Select one of the following questions and answer it in 200 to 300 words using the principles of critical thinking you learned in this course. How can we reduce poverty in the United States? Will receiving a college degree improve your career opportunities? Has the United States peaked as a world power? Will receiving a college degree improve your career opportunities? Once I choice this question immediately my enculturation barrier surfaced‚ because as soon as I read the question I said to myself
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Running Head: BEST PRACTICES IN CRITICAL THINKING AND DECISION MAKING. Best Practices in Critical Thinking and decision Making paper Communication skills for graduate study/COM505 2 December‚ 2009 Best Practice in critical thinking and decision making paper. I would have to admit that critical thinking skill did play a big part within my decision in returning back to school in perusing the graduate program that I am presently doing. Today we are finding more and more
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