would think that the main purpose for a bank besides managing one ’s money would be giving good customer service. Excellence in customer service is the most important tool for sustained business growth. Customer complaints are part of the business life of any corporate entity. This is more so for banks because banks are service organizations. As a service organization‚ customer service and customer satisfaction should be the prime concern of any bank. Banks believe that by providing prompt and efficient
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different banks (Both private as well as Nationalize banks) 1.2 Objective: 1.2 A Primary objective: :-To study satisfaction level of customers of different banks with respect to various services provided by banks. 1.2 B Secondary objectives: :- To study the unique services provided by banks ‚ if any and to study customers response in this respect :-To study the contemporary issues in banking sector and problems faced by banking sector. :- To analyze future scenario in the banking industry
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Inkwell Ltd THE REVIEW OF THE ACCOUNTING SYSTEM AND THE EFFECTIVENESS OF THE INTERNAL CONTROL FOR INKWELL LIMITED COMPANY. Submitted by: AAT studend membership number: Date: January 2013 This report is submitted for assessment of competence in AAT Learning and Assessment Area ‘Internal control and accounting systems’. LIST OF CONTENTS 1. Terms of Reference 1.1 Association of Accounting Technician 1.2 Report Objectives 2. Methodology 2.1 Analysis
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Chapter Three Laws- are rules that mandate or prohibit certain behavior they are drawn from ethics. The key differences between laws and ethics are that laws carry the authority of a governing body‚ and ethics do not. Ethics – define socially acceptable behaviors. Liability- is the legal obligation of an entity that extends beyond criminal or contract law; it includes the legal obligation to make restitution. Restitution- to compensate for wrongs committed. Due care – standards that are met
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Journal of Banking & Finance 37 (2013) 433–447 Contents lists available at SciVerse ScienceDirect Journal of Banking & Finance journal homepage: www.elsevier.com/locate/jbf Islamic vs. conventional banking: Business model‚ efficiency and stability Thorsten Beck a‚⇑‚ Asli Demirgüç-Kunt b‚ Ouarda Merrouche c a CentER‚ Department of Economics‚ Tilburg University and CEPR‚ The Netherlands World Bank‚ Development Research Group‚ United States c European Securities and Markets Authority
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INTRODUCTION TO ISLAMIC BANKING The term Islamic banking refers to a banking activity or a system of banking that is in consonance with the basic principles of Islamic Shariah (rules and values set by Islam). Islamic banking is also known as interest free banking system as the Shariah disallows the acceptance of “Riba” or interest rate for the accepting and lending of money. In Islamic banking system‚ a business that offers good interest rates or services is strictly prohibited and it
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m-banking Mobile banking and economic development: Linking adoption‚ impact‚ and use Jonathan Donner‚ Microsoft Research India Camilo Andres Tellez‚ London School of Economics and Political Science Reference Information: This is a preprint of an article whose final and definitive form has been published in the Asian Journal of Communication‚ © 2008 Asian Media and Communication Center; available online at informaworldTM at http://www.informaworld.com/openurl?genre=article&issn=01292986&volume=18&issue=4&spage=318
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INDIAN BANKING SYSTEM A Transition from Traditional Banking to Mobile Banking BY: Abhilasha Sharma Indian Banking system: An Overview Banking in India originated in the last decades of the 18th century. The oldest bank in existence in India is the State Bank of India‚ a government-owned bank that traces its origins back to June 1806 and that is the largest commercial bank in the country. Central banking is the responsibility of the Reserve Bank of India‚ which in 1935 formally took over these
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FEDERAL BANK LIMITED.‚ CHENNAI” ORGANIZATION STUDY Submitted to MAHATMA GANDHI UNIVERSITY‚ KOTTAYAM In partial fulfilment of the requirement for the award of the Master’s Degree in Business Administration (MBA) (2010-2012) By ANJU ELIZABETH JOY Reg. No: 21770 RAJAGIRI COLLEGE OF SOCIAL SCIENCES RAJAGIRI P.O.‚ KOCHI-683104 1 DECLARATION I ANJU ELIZABETH JOY hereby declare that this report titled ―A STUDY ON THE MANAGEMENT OF NON-PERFORMING ASSETS IN THE FEDERAL BANK LTD.‚CHENNAI’’
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A PROJECT REPORT ON AXIS BANK PRODUCTS‚ SERVICES AND FUNCTIONING SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS ADMINISTRATION (B&I) GURU GOVIND SINGH INDRAPRASTHA UNIVERSITY‚DELHI SUBMITTED TO: SUBMITTED BY: Batch No:- 2008-2011 MAHARAJA AGRASEN INSTITUTE OF MANAGEMENT STUDIES AFFILIATED TO GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
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