KAIZEN SCHOOL OF BUSINESS MANAGEMENT MARKS: 80 COURSE:MBA SUBJECT: General Management N.B: 1} Attempt all the questions Name: Manoj Kumar Gupta Reference No: KP00510-20444 ____________________________________________________________ _________________ Case -1 The “FedEx” of Junk Removal Eighteen thousand expired cans of sardines. Fifty garden gnomes. A mechanical bull. An antique silver set (worth a lot of money). That’s just some of the weird stuff that 1-800-Got-Junk? customers have asked
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Teaching Guide Building Trust (DVD Title: Building Trust in a Large Organization) LEADERSHIP CHALLENGE: TEACHING OBJECTIVES: Manager must win the trust • Importance of building trust of over 500 employees in his with people when leading a large team Understandcall center team to motivate ing how to earn the trust them to maximize customer of subordinates who are different than you satisfaction. LEADERSHIP DECISION AND RESULT: Manager finds a common ground with people‚ learns their names‚ changes
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literacy General Management Introduction When I was applying for university‚ I have discussed with my parents about choosing major. At that time‚ my father just told me:"Do General Management‚ try your best‚ go home and help my business"‚ and then I received an offer from Michigan State University. Until I really need to consider about my major seriously‚ after some researching‚ I found this major is really interesting and useful. Here is a brief introduce to General Management: what do general
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| Strategic Management | General Management | | This paper will discuss in brief business definition‚ the role of the general manager and his/her importance within a media company‚ the advantages of strategic planning and how companies go about implementing these strategies | General Management 1. Introduction This paper will discuss in brief business definition‚ the role of the general manager and his/her importance within a media company‚ the advantages of strategic planning
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Case on Discomfort in a factory and Management Decision MakingMohan remembered the call from the head office as he puts down the telephone receiver. His boss fromhead office he said‚ "I just read your analysis and I want you to go down to our plant in Kollakal near Mysore right away. You know we cannot afford this plant any more - the costs are just too high. So godown there‚ check out what would be our operational costs would be if we move‚ and report back to mein a week."Mohan knew the challenge
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Name:- Chakraborty Siddhartha ID No- KP00609-20054 Course: bghf GENERAL MANAGEMENT CASE – 1: Q1: What do you think was the effect of Smith’s outburst on the other managers at the meeting? Ans: The other managers of the meeting would have cautioned themselves to be more prepared on their subjects for the next meeting. They would have felt sorry for Tom Brewster who became a victim for his ignorance on the subject. The other managers would have put them in place of Brewster and would have
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GENERAL MANAGEMENT Q 1. How were principles of delegation and decentralization incorporated into Cine – Made operations? Q 2. What are the sources and uses of power at Cin – Made? Q 3. What were some of the barriers to delegation and empowerment at Cin –Made? 1. What specific errors did Warren and Carol Oats make during their first week in Japan? 2. If you were talking to a non-U.S. businessperson making a first contact with an American company‚ what advice would you give? 1. What are the
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SURVIVE THE DEMANDS OF LABOR UNIONS AND MANAGEMENT...WHILE OTHERS‚ AFTER YEARS OF BATTLE CRUMBLE? Abstract The purpose of this case study is to examine three different industries which are the Automotive‚ Hotel‚ and Airline and their relationships between upper management and labor unions. The six companies that were examined are Ford and General Motors‚ JW Marriot and Hilton Hotels Corporation‚ and Southwest and Delta Airlines. The history of unions and management will be examined and explained
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Legislation of Management and Unions Labor unions have been a staple in many different industries. The purpose of a union is to organize workers‚ to act cooperatively together‚ requesting to promote and protect their mutual interests through collective bargaining. With the rise of unions across the United States came pieces of legislation to help define the rights of management and the members of the labor unions. There are three pieces of legislation that have played an important role in defining
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CASE 1 Q 1. What makes George David such a highly regarded manager? Ans.: As a CEO of United Technologies Corporation (UTC)‚ George David has created the ambience of company with decentralization decision making by creating several business partitions. David was very helpful‚ who does lot of things for his employees. Q 2. How does David get things done through people? Ans.: David gets things done through people with the help of decentralization method and cutting the range of head offices
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