space which can pave the way for them to sneak in the minds of the consumers. Once settled in they begin playing with the brain eventually creating and modifying concepts called “needs” which would have never existed. The traditional concept of marketing was only about sales or meeting the “current needs” of a consumer. But the same cannot be felt‚ today with the number of firms on the rise in the same industry‚ state and even the same street. Everyone is in a race either to: * Capture a customer
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Fundamentals of Marketing Welcome! Wl ! Dr. Stephan Grzeskowiak Professeur‚ Departement Marketing © S. Grzeskowiak How do get these slides? Programs Postgraduate Fundamentals of Marketing © S. Grzeskowiak 1 11/6/2010 Preparation for today’s class • R d IKEA case (HBSP 9 504 094) Read 9-504-094) • Read KKBGH ‘Marketing Management’ – Part I (ch 1 – 4) ‘Understanding Marketing Mangement’ • Download and print Class notes © S. Grzeskowiak Fundamentals of Marketing What
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collect more information. * Speedy communication. * Two-way communication. * Companies can customize offerings. * Can improve purchases and sales. * Can send ads‚ coupons‚ information to customers easily. * MARKETING * What is marketing? * Creating consumer wants & satisfying it * Finding ways to satisfy customers effectively & efficiently. * Is to be defined as value delivering process. * Definition * Kotler “Marketing is a social & managerial process
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reasons why people communicate 1.2 Explain how effective communication affects all aspects of own work 1.3 Explain why it is important to observe an individual’s reactions when communicating with them 2.1 Find out an individual’s communication and language needs‚ wishes and preferences 3.1 Identify barriers to communication 3.4 Identify sources of information and support or services to enable more effective communication 4.1 Explain the term ‘confidentiality’ 4.3 Describe
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microenvironment and give an example showing why each is important. ( AASCB : Communication) Company’s microenvironment is the actors close to the company that affect its ability to serve its customers. The elements that have in the microenvironment company’s are the company‚ suppliers‚ marketing intermediaries‚ customer markets‚ competitors‚ and publics. • The company In designing marketing plans‚ marketing management takes other company group into account – group such as
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A PROJECT ON “CONSUMER SATISFACTION OF ORIFLAME’S PRODUCT IN AHMEDABAD” A Project on “Consumer Satisfaction of Oriflame’s Product in Ahmedabad” Submitted To Prof. Himali Broker MBA Department LDRP-Institute of Technology and Research‚ Gandhinagar (Affiliated to Gujarat Technological University‚ Ahmedabad PREFACE The project provides an opportunity to a student to demonstrate application of his knowledge‚ skill and competencies required during the session. Project
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died. Heartbroken‚ Samuel Morse left his carrier in painting to pursue research in telegraphy and long distance communication. From the invention of telegraph to the popularization of mobile phones and computer networks‚ technology has created nowadays more ways of communication to enable people to communicate easier and faster. The most important effect of technology on our communication is the speed of the transmission. Nowadays‚ people can send mail using the Internet. This worldwide network of
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that some subjects might be taboo or too emotionally stressful for others to discuss. Encourage Offer words and actions of encouragement‚ as well as praise‚ to others. Make other people feel welcome‚ wanted‚ valued and appreciated in your communications. If you let others know that they are valued‚ they are much more likely to give you their best. Try to ensure that everyone involved in an interaction or
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1 Marketing: Managing Profitable Customer Relationships 1. Marketing seeks to create and manage profitable customer relationships by delivering _____ to customers. a. competitive prices b. superior value c. superior service d. superior promotion e. product assortment 2. ______________ is managing profitable customer relationships. a. Management b. Control c. Marketing d. Human resources e. Customer service 3. The twofold goal of marketing is to
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Introduction The essence of the report is outlining a suggested marketing strategy for Best Western Westley Hotel Birmingham (Westly Hotel). The essential difference from previous work Section A is focusing in detail on target markets‚ for the future marketing direction of Westly Hotel in dealing with the marketing issues and problems. The main motivation is developing Westley Hotel’s marketing share‚ customer satification and making revenue. The challenges involves increased VAT‚ weak finance support
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