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    Customer and Dell

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    consideration about their customer service in online marketing platform‚ not only providing many kinds of user engagement but they have to maintain it as well. (3) Dell should be more creative into their design features customization to attract more customers. Strengths 1. Good business model 2. Low inventory cost 3. High market shares 4. Customizable of the product 5. Competitive pricing Weaknesses 1. Not popular among college student 2. No retailers‚ customers without internet connection

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    Two and three tier architecture gives a model application for developers to create a flexible and reusable application. The application is broken up into tiers and this allows the developer to just modify or create a layer instead of having to re-write the whole application again. Two tier architecture is a client-server architecture. In a two tier architecture the client talks directly to a server‚ with no intervening server(s). It has two hosts – the server and the client. Where the server controls

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    Customer Satisfaction

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    service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information gathering and analyzing to increase customer satisfaction. Customer satisfaction with service quality can be evaluated by comparing presumption of service received with expectation of the service needed.(Google) In the case of COBE library‚ when it begins to provide service‚ it was only provides library service‚ but‚ now it gives various services

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    Company / Organisation | Executive Summary of Marketing Campaign | Wants or Needs? | Figure No’s: | Result | Reference | Halifax – ‘Taking on the high street banks by communicating like a high street retailer’. | Halifax transformed from ‘being a building society’ to an aggressive competitor of the big four banks in just 12 months.Halifax believed that focusing their company as a ‘human’ organisation was a powerful platform. From this they combined ‘human’ and ‘value’ as key points. They branded

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    Customer and Intuit

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    “eye-dee-oh”) is an award-winning global design firm that takes a human-centered‚ design-based approach to helping organizations in the public and private sectors innovate and grow. They identify new ways to serve and support people by uncovering latent needs‚ behaviors‚ and desires. They envision new companies and brands‚ and design the products‚ services‚ spaces‚ and interactive experiences that bring them to life. IDEO helps organizations build creative culture and the internal systems required to sustain

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    Customer Service

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    for using customer service policies. Current Customer Service policy of Café Fusion: 1.2 Evaluation of CSP and how this affects staff training. 2.1 Communication Methods for CS. 2.2 Customer perception and the influence of Customer service provision. Conclusion: Recommendations: Bibliography Executive Summary: 1 Reasons for using customer service policies. Customer service is the provision of service to customers throughout the course of each customer interaction

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    The Service Concept

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    1. Introduction The service concept is critical and central in managing service operations. It has become increasing important in defining what the corporations are selling and the customer buying or using. It can be used to design and improve the services. “The service concept is something that is more emotional than a business model‚ deeper than a brand‚ more complex than a good idea and customers and creates a business advantage.” (Johnston.R and Clark.G‚ 2008) The selected service organisation

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    Axia College Material Appendix C Differentiating Between Market Structures Table and Questions Fill in the matrix and describe differences in public and private goods‚ common resources‚ and natural monopolies. Use your book and the Tomlinson video tutorials as a tool to help you answer questions about market structures. | Example | Is there a rival in consumption? | Is it excludable? | Private Good | Fax Machine‚ Computer‚ or Phone | No | Yes | Public Good | Oranges‚ Apples‚ or

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    Customer Retention

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    over a century. There are many different classes developed to cater for the ever demanding customers. Some of the classes are C‚ D‚ E‚ G‚ K‚ L‚ R‚ S‚ T class. Also‚ Mercedes reputation is also build in the Formula One scene. 1. Customer retention Customer retention is an assessment that an organization takes to measure the customer defection. It is important because retained customers tend to spend more‚ need lesser loyalty cost and they tend to refer someone to your business. Therefore‚ it is deemed

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    Selling Concept

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    goals depends on determining the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiently than competitors do.            The Selling Concept. This is another common business orientation. It holds that consumers and businesses‚ if left alone‚ will ordinarily not buy enough of the selling company’s products.  The organization must‚ therefore‚ undertake an aggressive selling and promotion effort.  This concept assumes that consumers typically sho9w

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