[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Human resource also known as manpower or human capital can be defined as the staffs recruited by the organization for them to work. Human resource management (HRM) is a complex issue and many authors have tried to explain it and some definitions are below: “HRM is a distinctive approach to employment management which seeks to achieve competitive advantage through the strategic deployment of a highly committed and capable workforce‚ using an array of cultural‚ structural and personnel techniques
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produce good results but also tend to stay with the organisation longer. In such circumstances‚ the organisation’s initial and ongoing investment in them is well rewarded. An organisation may have all of the latest technology and the best physical resources‚ but if it does not have the right people it will struggle to achieve the results it requires. This is true across the whole spectrum of business activity e.g. schools‚ hospitals‚ legal practices‚ restaurants‚ airlines‚ and insurance companies.
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Karen Isely - Mercer Human Resource Consulting‚ Marsha Sussman - Mercer Human Resource Consulting For further queries‚ contact: Marsha on 03 9245 5799‚ or Karen on 02 8272 6319 Email: marsha.sussman@mercer.com Email: karen.isely@mercer.com Imagine your finance function 30 years ago. Then responsibility for sophisticated financial strategies rested with the same part of the organisation as the day-to-day transactions. To deliver what the business needed‚ the function was transformed - bisected
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------------------------------------------------- MHC605 Human Resource Management ------------------------------------------------- Assessment: “HRM functions must be integrated with each other and with strategic issues if they are to make a contribution to HR outcomes or the ‘bottom line’ for the organisation. Discuss this statement‚ with reference to relevant HRM literature”. Student: 201312612 Due date: 21/02/2013 Lecturer: Sandhy Massie -------------------------------------------------
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brought up to believe they should stay within the four walls of their homes and avoid any contact with men they are not related to. These misconceptions are still prevalent in the society‚ and women‚ particularly working women‚ face lots of problems. Much has changed in the last decade‚ but even in urban areas‚ when a woman travels to work‚ she must still be ready for stares and rude remarks from strangers. The influx of women entering the job market has brought about a certain level of change in
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Human resources in Russia: The greatest opportunity‚ the greatest challenge A report from the Economist Intelligence Unit Sponsored by 1 Contents Russian human resources today The best in the world? Educated and cultured Quality is deteriorating at the margins Which are the difficult positions to full? 3 3 3 4 6 Salaries – what do you pay? The role of pay in staff motivation Competition for talent forcing pay rises The battle with HQ The dollar peg: weak US dollar – what currency
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thought was given on this subject in particular and no written records or documents interesting to note HRM concepts was available‚ in ancient philosophies of Greek‚ Indian and Chinese. This is not to suggest that industrial establishment and factories system‚ as it is known today‚ existed in ancient Greece‚ India or china. The philosophy of managing human being‚ as a concept was found developed in ancient literatures in general and in Indian philosophy in particular. Personnel functions: Till 1930s
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A Comprehension about What Is Human Resource Management As the technology and economy rising so fast in the contemporary society‚ managing employees is becoming a valuable knowledge. So learn to be an efficient manager is necessary. There are five basic functions that managers perform: planning‚ organization‚ staffing‚ leading and controlling (Dessler‚ 2010). First of all‚ planning is setting goals‚ establishing rules and procedures‚ and forecasting. In addition‚ organization contains distributing
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streamline their Human Resource Management (HRM) governance structure as a means to improve humanitarian aid provision. In the HRM literature‚ two perspectives advocate different ways to achieve this: the universalist (best practices) and the contingency (best fit) approach. Since the humanitarian sector is historically known for its suspicion of such “business-like” approaches a third perspective‚ the “idealist” approach‚ is introduced. These three templates provide contrasting clues regarding how to design
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